Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Familiesby kenfrom Trinidad
spacious and privatePosted Jan 3, 2013
this is a townhouse not a hotel thus it has more amenities and privacy than a hotel.Location was difficult to find but neighbourhood was safe and picturesque. On downside, rented vehicle from owners and firstly it was not the vehicle we had spoken and agreed to rent and secondly the interior of vehicle was not cleaned. Informed the owner and no action was taken to remedy the situ. However will still go back to location but rent a vehicle from another rental company.
Comment from Hotel Management
May 31, 2014 by Vince, Hotel Management
Dear Ken, Your comments and feedback is welcomed. We apologize for any inconvenienced that may have occurred. We advised that a Jeep was not available for the requested dates and also advised of the vehicle which was available. In future we will ensure that this situation does not happen in the future as it relates to the cleanliness of the rental vehicle and look forward to welcoming you and your family once again.