Ratings based on 186 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Lovely beach and settingPosted Feb 17, 2014
Position couldnt be better, lovely beach overlooking Pigeon Island. Small hotel - less than 100 rooms - meant beach and facilities were never crowded. Entertainment finished before 10pm so minimal disturbance. Excellent value bar/restaurant just along the beach open all day. If you want to see the Pitons/volcano/botanical gardens probably better to take a guided trip rather than drive yourself. Only downside is long trip (1hr 40) to and from airport.
for Everyoneby Neil from Dedham, MA
Nice hotel facilities are wonderfulPosted Jan 30, 2014
Pros: Close to everything
Cons: Breakfast Buffet
Location: On the beach, close to casino and restaurants. Hotel has a shuttle to take you to some of the local places
Hotel team very helpful and friendly, the front desk arranged a excellent tour of the island and ATV tour.
for Everyoneby Nancy and Bob from Bear and Port Penn DE
Awesome stay at Bay Gardens Beach ResortPosted Jan 21, 2014
Pros: The cleanliness, the staff and location!
Cons: Not much! Maybe drink service out on the Beach?
Location: There are many restaurants within walking distance. Water sports are located right on the beach and the taxi to Pigeon Island is easily accessible.
My boyfriend and I stayed at BGBR Jan. 11-18 and had a very nice stay. The room was clean, bed was very comfortable, the grounds were kept immaculate, and the staff was outstanding. The only negative was the "Interval International" presentation we were roped into attending. We were told it would only take 1 1/2 hours but ended up being 2 hours out of our day, plus it was suppose to be at 9:30am but got delayed to 1045, messed up our entire morning and we were late for our massage! Other than that small bump in the road our stay was awesome and we will definitely return to BGBR! Thanks for great vacation!
for Everyoneby A verified traveler
Great view beach frontPosted Jan 5, 2014
Had a fantastic time. Love the view and breakfast
for Couplesby Anthony from North-west London
Well positioned hotel on a lovely islandPosted Dec 15, 2013
Pros: The hotel is well appointed with simply fantastic staff. Despite what it says on the website, there is free wireless Wi-Fi throughout the hotel.
Cons: No muzak at meal-times. Better pillows. And, get rid of the awful US-type bath tiny towels - replace with proper bath-sheets!
Location: The hotel is next to the beach, with a west-facing view. Many top class restaurants are nearby and the village centre (with 2 malls) is only mins away
for Couplesby Margaret from Scotland
Hotel in great locationPosted Dec 4, 2013
Pros: The location and staff.
Cons: Maintenance of the showers; in our room, 415, it was useless
Location: Short walk to town, lots of trips on offer. Plenty to do on the beach
This hotel was right on the beach, had a good pool and was only 10 minutes walk into the centre where all the shops were. The reception staff were very pleasant and helpful. We complained twice that our shower was hardly ever even warm and most times it only trickled. They smiled sympathetically and shrugged, it seems that there was nothing to be done. They said they'd get the maintenance man to take a look but, if this was done, it made no difference. We only had one breakfast and one dinner in the restaurant but thereafter we found better restaurants close by that provided better food much cheaper. We enjoyed our stay and the hotel was fine, but not great.
for Familiesby A verified traveler
Posted Dec 3, 2013 on Hotels.com
for Couplesby A verified traveler
Excellent Hotel. Right on the Beach and TownPosted Nov 22, 2013
Pros: Close proximity to shops, restuarants and beach. The hotel restuarants where the best out of all the places we tried.
Cons: I would have kept the bar open near the beach with the bands. Most people come to be near the beach and this creates the atmosphere. It would close.
Location: Location felt safe. Restuarants, Bars, and shops are all within walking distance. All excursions are a little drive except for the catamaran.
This is an excellent choice for those not wanting and all inclusive resort. The rooms are very comfortable. The staff was extremely nice and gave us their undivided attention. It is within walking distance to the restuarants, bars, and shops. We did a few excursions. We did the Zip Lining (Awesome), the Catamaran Land and Sea (Awesome, wish I could have done twice), and the Gros Piton Hike (Worth the climb for the view). The hike is more like a climb but it is well worth it once you get to the top. I hope to come back again in 10 years for our 20th anniversary. Don't think about it, just do it! You will not regret it.
for Everyoneby Mimi from Trinidad
Beach front and great hospitalityPosted Nov 10, 2013
We were upgraded to a beach front room because we were celebrating our wedding anniversary. Plenty of restaurants close by for variety. The staff are very friendly and the tour arrangements were excellent. Rooms were very clean and spacious and there are plenty of towels including beach towels. The evening entertainment was quite good. We highly recommend the spa where we had a couples massage but book in advance. I would recommend that the hotel stocks up on American plug adapters instead of the heavy transformers which come with a heavy deposit. Also there should be a desk in the rooms to allow for work space and eating at the same time. We had only one small table. We plan to stay there again, thanks for the great hospitality!
for Everyoneby Joe S. from Chapel Hill, NC
Beautiful property in a great locationPosted Nov 2, 2013
Pros: Very clean and very well maintained. Great restaurant and bar on the property. Very friendly and helpful staff.
Location: Outstanding location with plenty of excellent restaurants within walking distance.
The Bay Gardens Beach Resort is in a perfect location on a beautiful beach and near many excellent restaurants and shopping opportunities. The room was very nice and the staff were all very friendly and helpful.