Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Resort by the beach

Posted Apr 13, 2015
Pros: The service and staff!
Cons: N/A
Location: Rodney Bay nice area to walk to if a surrounding area is desired.
This resort was excellent. The staff was beyond fantastic we spent quite a bit of time just having simple conversation with the ladies at the front desk. Any issue or request we had they did immediately. We were very comfortable I wish we could have service and just good hearted interaction like this everywhere we go. Do not hesitate to go to this resort. A+++ place!
2 out of 5
by A verified travelerfrom Bethesda MD

Hotel has a good location but we did not get the r

Posted Apr 13, 2015
Pros: Expedia
Cons: change the hotel manager
Location: Good location on the a good beach and close to the center
We were 2 friends travelling together and we had booked and paid for a room with 2 queen size beds and a garden view. When we arrived there was a big water puddle on the floor from a leaked in the ceiling. The room was small with only had 1 king bed with just enough space to walk around the bed. It opened on small patio where you had an excellent view of a boat repair shop with the noise of sanding and repair. There was an ongoing sewer smell in the bathroom coming from the drain. The staff was friendly but watch out for the Manager. We asked repeatedly to be move to another room but were consistently refused.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Fabulous setting, great location, nice big pool an

Posted Apr 6, 2015
Pros: The staff are very friendly and helpful (going the extra mile to pick some fresh aloe vera plant for our sunburn) including Jay, Prisca , Beatrice, Li
Cons: The sofa bed wasn't particularly comfortable.
Location: Local eateries are all very good - Jacques (turn left out of the hotel) for a special treat and Spinnakers for its beach location. We particularly enj
Bay Gardens Beach Resort is in a perfect location, a stones throw from Reduit Beach and a 10 minute walk into Rodney Bay (the shuttle runs every hour into the town if your legs wont work from all the swimming!!). As the parent of a 10 year old who's isn't particularly confident in the water, the pool is really safe as although there's no life guard, the maximum depth is 4.5 ft so my daughter was never out of her depth. Buffet breakfast fine - afraid we weren't adventurous enough to try green banana with onions and peppers for our breakfast, but that's our English tastes. Our only gripe about St Lucia is that eating out is pretty pricey, as are taxis. However try the local buses to go to Castries and Gros Islet (don't miss the Friday night party, it's banging!) as they are cheap and great for people watching. Supermarkets are reasonably priced and there's a few in Rodney Bay. When you eat out, watch out for the added 10% VAT + 10% service charge which are added when you get the bill - it really increases the price. Plus we were never convinced that the waiting staff got that 10% in their pocket and we did hear that it's just swallowed up into their hourly rate!! The sea is a perfect temperature and wonderful in the evening as the sun is setting.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North East, Maryland

Nice hotel,beautiful beach, polite & helpful staff

Posted Apr 4, 2015
Greeted as soon as we arrived with a free drink. The staff were all very polite and helpful, Beautiful beach front. We had a good time and would go back again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Lovely hotel right on the beach

Posted Mar 25, 2015
Pros: Everything - particularly the air conditioning when it is very hot! And being able to see humming birds from the balcony! Wifi was readily available.
Location: Loads of watersports if you want to participate, boat trips, variety of restaurants within easy walking distance.
Fully recommend Bay Gardens Beach Resort - staff are very helpful, friendly and accommodating. Rooms have everything you need and the resort is very clean and pretty with all the flowers, shrubs and different trees. Food is excellent and varied.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2015
Wonderful Hotel with great staff. Right on a beautiful beach.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Nice hotel on beach.

Posted Mar 14, 2015
Pros: The size if hotel, beach and pool area. Grounds very well maintained. Some staff very friendly. Bathroom modern and nice rooms. We liked the music.
Cons: Coffee maker would be good as they only had instant with hot water. Bar tab paying system. Drink of the day should be posted on the board, most days i
Location: Within walking distance to town.
Small hotel so pool area never crowded we liked that. Could have had more service around pool tho. As we quite often had to go to bar for beverages. Also took a long time to get the tab settled at the bar their system did not seem very efficient.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gallipoli ITALIA

Resort sul mare, in una graziosa insenatura

Posted Mar 7, 2015
Pros: personale, location rispetto al mare
Cons: nessuno
Location: sito in zona di villeggiatura e nelle immediate vicinanze ristoranti e centro commerciale.
Dall'aeroporto Hewenorra al Resort ci vuole circa un'ora e mezza: unico elemento che non ci è piaciuto considerato che la strada è tortuosa e la zona è collinare e con la bambina di 16 mesi non è stato piacevole. Giunti a destinazione però abbiamo dimenticato questo piccolo inconveniente e abbiamo trascorso 8 giorni da favola. Resort eccezionale, accesso diretto al mare con spiaggia bianca e mare cristallino. Cibo internazionale e personale sempre disponibile.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

The only place to stay in Rodney Bay

Posted Mar 5, 2015
This hotel is everything I was looking for on St Lucia....close to shopping...close to the marina...close to restaurants and RIGHT ON THE BEACH!!!! I really didn't need a FANCY room for my stay as I had excursions planned everyday. I left every morning and when I returned the room was cleaned, fresh bath towels and beach towels. The beds were comfortable and the staff was always nice and very helpful with directions or planning different things to do for the day. There is a buffet on Wednesday and on Saturday which was well worth the money providing different varieties of food and entertainment. I will def be going back to St Lucia and plan on spending my time at Bay Gardens Beach Resort!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good resort, very friendly, on beach.

Posted Mar 1, 2015
Pros: See above
Cons: See above
Location: Pigeon Island good
Very helpful staff, excellent room, only 2 niggles. One - people put towels on loungers to reserve them from 5.30am [ yes, really !] so no shady loungers left. Two - meal on last evening not great. Good resort, even when full did not feel crowded, good place on island, good supermarket etc very near. Excellent live music most nights- no, not too loud ! Lovely bar to watch the sun go down. Wouldn't do the day 's catamaran , it was overfull and noisy.