Ratings based on 126 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from London
Great location near shops and marinaPosted Sep 6, 2014
Pros: The location, the staff
Cons: The timing it takes to order a meal and drink at the bar, it has taken over one and half hours to get my meal at least 3 times during my six day stay.
Location: Eatery, shopping mall, marina
Experience was good all round holiday destination and staff are friendly, service could be improved upon as it was very slow at the bar and meal times.
for Couplesby A verified traveler
Affordable, nice staff, cleanPosted Aug 26, 2014
The hotel is clean, close enough to beaches. There is a shuttle that goes to the beach everyday. There is also plenty of parking. The staff is super helpful and they will assign you a person to help you navigate the difference activities you can do. Overall, we were very pleased.
for Everyoneby A verified traveler from Phil., PA
Nice hotel. Great Staff!Posted Aug 1, 2014
Pros: The STAFF, every staff member I met was friendly, pleasant & helpful. I also loved the shuttle service to the BG resort for beach facilities.
Cons: The room was okay but the TV was TOO small.. Restaurant was good but a bit pricey for breakfast. PLEASE improve the business center & internet svc
Location: Location was great. Near stores, restaurants & anything you need. It is very close to the beach!. It was easy to catch the bus to town/the market
I had a good stay at the Bay Garden Hotel. It was a very nice hotel with a great staff. It was close to the beach and to a lot of stores, restaurants, etc. Overall our experience was very good.
for Everyoneby A verified traveler from arvada co
Beautiful hotelPosted Jul 23, 2014
Pros: Good price and breakfast was good. We did not do the buffet, it was pretty pricy.
Location: Walking distance to some nice shops and lots of restaurants.
Stayed in a double queen room. Overall the hotel is decorated beautifully. We have stayed here on a previous trip to st. Lucia. Employees are very nice. Two things, when we arrived our room was not ready. Understood It was before check in time, but we sat in the lobby for 40 mins after the desk clerk said she would check on the room. No one came to tell us the room would not be ready till noon until I went back to the counter. Oddly, the people who came with us had a room ready when we walked in, turned out it was the room next to ours. Also there should be an extra blanket or two in the rooms, the air conditioning works really good here. The grounds are gorgeous and the bar and restaurant are very nice.
for Everyoneby A verified traveler
Hotel staff really worked hard to be hospitable.Posted Jun 1, 2014
Pros: Service was top of the line
Location: Excellent location for easy access to the Rodney Bay Area.
From check in to check out. Everyone worked to make the stay a pleasant experience.
for Everyoneby Hilly from Orlando
Comfortable and convenientPosted May 26, 2014
Pros: The value and the food.
Location: Shopping, eateries, and entertainment all within walking distance.
Close to the airport. Shopping and restaurants all within walking distance.
for Everyoneby Algy from Dominica
Easter VacationPosted Apr 28, 2014
Pros: I loved the big bed....
Cons: The wifi service should be improved.
Location: Well, it's located in Rodney Bay where you have access to EVERYTHING! There's a shopping mall with many stores, supermarkets, the clubs, the casino.
Bay Gardens is good, it was my 2nd time there. Can't really complain about anything. Got a real good rate from Expedia which I was excited about. Uhm, the air condition was sort of messing around and the kettle didn't work but the brought us a new kettle with no hesitation. The hotel had entertainment during the holiday which was very pleasing. Overall, it's a good place to stay.
for Everyoneby Debbie from Toronto, Canada
Excellent hotel, very clean bright tropical room!Posted Apr 7, 2014
Pros: Everything, very clean relaxing and affordable
Cons: Microwaves in all rooms
Location: Beach shops restaurants
We had an excellent stay. All the reviews I read were very accurate, wonderful hotel. Very clean and appealing. Close to beach, everything was just perfect!!! The Best thing was the Roti we bought on the beach from Shirley! We definitely would go back and stay longer next time, would be nice if it was closer to the International Airport.
for Everyoneby Greg from henderson,NV
excellent location great staff reasonable ratesPosted Mar 18, 2014
Pros: overall great place and staff
Cons: getting to and from some rooms,having to go through the restaurant and by the pool around guest can be a struggle
Location: short walk to the seaside,restaurant and shopping
great place,excellent weather,great scenery good food and entertainment
for Everyoneby Carolyn from Peterborough, ON
Nicest staff ever!Posted Mar 18, 2014
Pros: We loved the friendliness of the staff. and we loved the free shuttle service to Reduit Beach. Great restaurant, pool, and lobby area.
Cons: The minor cleaning details in the bathroom, other than that, a lovely hotel. Main hotel room was just fine for cleanliness.
Location: Lots of shopping, restaurants, casino, beach, grocery shopping all within walking distance.
There for only one night, we were treated like old friends, offered a rum punch upon arrival to relax and catch our breathe before being escorted to our room by a member of staff. We were given an orientation of the hotel, provided with all of the information necessary to ensure a lovely stay, and generally felt overwhelmed by the outpouring of kindness.