Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Long Island, NY

rooms spacious and clean

Posted Feb 3, 2015
Pros: see above
Cons: the phone initially didn't work, the patio door was broken but when the staff was notified they quickly sent someone to fix both.
Location: beach within walking distance, shops nearby was a great asset. just wish there was an extended walking trail.
our room was fabulous. it was very spacious. the mattress was firm enough for my bad back. towels and face cloths were plenteous and clean. towels provided for the beach and pool was greatly appreciated. staff was very helpful and gracious.
5 out of 5
for Everyone
by A verified travelerfrom Lancaster, PA

Great hotel, close to beach

Posted Feb 1, 2015
Pros: pool area & proximity of the beach
Cons: Creole rooms are noisy at night
Location: Town & restaurants very close. Can take a water taxi to Pigeon Island. Many tours that pick you up at the hotel.
I highly recommend staying at COCO Palm. Has a great pool area, close to beach & town is right in back of hotel. We did not do the all inclusive option, but it was great that a wonderful buffet breakfast was included every morning. You have your choice of more restaurants than you can imagine very close to the hotel. No car or taxi needed. My only recommendation is to not take the Creole rooms, they are nice but very noisy at night.
5 out of 5
for Everyone
by A verified travelerfrom Wisconsin

Paradise in St. Lucia

Posted Jan 31, 2015
Pros: Friendly staff.
Cons: Pool could be a tad warmer.
Location: Many restaurants within walking distance. Tried them all. Beach is close if you want to swim in the ocean. Make sure to check out Pigeon Island.
Excellent vacation. Excellent staff. Very helpful planning excursions. Would stay again.
4 out of 5
for Everyone
by A verified travelerfrom UK

Nice hotel. Lovely pool in a garden setting.

Posted Jan 29, 2015
Pros: Good rooms, nice open air restaurant. Great pool.
Cons: Don't recommend Scotia Bank for obtaining cash. They charged us EC$13.50 to use a debit card. We then found RBTT and 1st National Bank were free.
Location: Location near Rodney Bay centre, which is convenient for shops, restaurants and Reduit beach. We used a water taxi to take us to Pigeon Island.
Nice hotel with a lovely pool in a garden setting. Watched humming birds feeding as we lazed in the sun. Very helpful staff who booked our tours and arranged taxis for independent trips.
2 out of 5
by A verified travelerfrom istanbul

Aging hotel with not much charm

Posted Jan 28, 2015
We were there for 2 days. It felt like it was a place of religious gathering. It didnt feel like a fun place to be. Facilities are clean but aging.
4 out of 5
for Everyone
by A verified travelerfrom RIVIERE SALEE

Excellent hôtel

Posted Jan 26, 2015
Pros: Les chambres spacieuses, la piscine, les petits déjeuner, le personnel.
Cons: Internet pour le débit et les chambres qui sont éloignés du modem.
Location: Quartier très animés le vendredi et samedi soir. Le seul centre commercial de l'ile à proximité (2 mn de marche) Le friday nigth de Gros ilet 5mn.
Parti de Martinique pour un week-end à Sainte Lucie, je suis decendu au Coco Palm, c'est la 7ème fois que j'y vais. J'ai déjà fait quelques hôtels à Sainte Lucie et c'est celui-là que je trouve à mon goût. Chambres spacieuses, internet, personnels avenants (sauf qu'ils ne parlent pas français), petits déjeuners copieux, à proximité des commodités et des lieux d'amusements. J'y retournerais. Fernand
4 out of 5
for Everyone
by A verified travelerfrom M

Sunny St. Lucia - unlike any other island!

Posted Jan 25, 2015
The hotel was quaint with a staff par excellence! The location near the beach and several outstanding restaurants made the stay very comfortable.
4 out of 5
for Everyone
by A verified travelerfrom Cumbria

2 night stopover

Posted Jan 23, 2015
Pros: close to the airport
Cons: the service
Overall good standards, service could have been a little better, food excellent, relaxing poolside
4 out of 5
for Everyone
by A verified traveler

nice hotel/resort close to beaches and town

Posted Jan 20, 2015
my wife and i spent 10 nights at coco palm from jan 3-13, 2015. the staff was extremely friendly and helpful. the breakfast buffet was very good, with fresh fruits, juices, always included. we toured several areas of the island, the pitons, and pidgeon island are spots we would go to again, also the land/sea tour was a great day trip. we're looking forward to a re-visit soon. thanks to the great staff, Tom and Joyce
3 out of 5
by A verified travelerfrom New York, NY

A lot louder than you would expect

Posted Jan 20, 2015
We rented a car as soon as we got in Santa Lucia and headed to Coco Palm Hotel. When we got there the staff welcomed us very friendly and offered us drinks. The room was very nice, big king size bed and two bathrooms inside. We went to have dinner at the hotel's restaurant and food was also great. The thing is: when we got back to our room, we realised that there was loud music coming from a bar across the street. And it kept going on until 2am. We had that EVERYDAY. Although the accommodation was good, we had a lot of trouble finding sleep and this is definitely not what you would expect from vacations in Santa Lucia. Other than that, the hotel itself had music playing all day long everyday, mostly Michael Jackson, Celine Dion and Barbra Streisand. We thought it was funny at first, but after one week we had had enough, really. One thing I'd like to point out too is that no one offered us any help regarding what to do / what to see on the island. They do offer tours, which you have to pay for but other than that there's no one to talk to you about things you can do yourself - this would have helped a lot since we had a rented car with us. I got a small Santa Lucia guide at Pigeons Island and it helped us a lot! Santa Lucia is a great destination but I would not recommend Coco Palm Hotel.