Ratings based on 422 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
by Stefanie from East Sussex
COCO PALM HOTEL, RODNEY BAY, GROS ISLET, ST LUCIAPosted Feb 10, 2014
Pros: The location
Cons: The towels, the decor in the dining area, reception and pool area. The china in the breakfast area, the signs used for the food in the breakfast area
Location: 5 minutes from Rodney Bay beach, walking distance to bank and supermarket and good restaurants.
Good central location, comfortable room. The buildings are a bit tired and could do with updating. The breakfast is very basic however, the staff were very friendly and kind. Little touches could really improve the place, for example the towels never smelt particularly fresh, whereas the bedding was lovely and clean. The pool area doesn't look clean, the breakfast crockery is really chunky and old, a few changes could improve the whole experience.
for Everyoneby Leona from Edmonton, Alberta Canada
Great hotel, great locationPosted Feb 9, 2014
Pros: Cleanliness. Not too big. Located next to quiet local beach. Walk down beach to Spinnaker's for awesome food (pricey but whole island is pricey)
Cons: Better pillows (too hard). Introduction to facilities for Expedia members, not just tour groups.
Location: 5 minute walk to quiet end of Reduit Beach. Few tourists and favourite beach for locals. Across from dance clubs, too.
Loved St. Lucia and loved that this hotel is located in the heart of Rodney Bay. Great staff. Rooms are clean, staff friendly and breakfast is awesome. Very close to local beach away from the cruise ship crowd. Great value and great location. Will definitely come again. Check out Marie's Fish Shack for great food or buy a roti from Liz and NIkki...awesome (ask for extra hot sauce). Best value for great food in St. Lucia.
for Everyoneby Fred from Chambersburg, PA
Great Stay at Coca PalmPosted Feb 3, 2014
Pros: The pool was very nice. Plenty of room for the guests. The breakfasts every morning were so good! The menu was extensive and the quality was high!
Cons: Usually there is something I will suggest to help with improvement but nothing comes to mind. I was very impressed with this hotel.
Location: There were plenty of restaurants and shopping nearby.
The staff was friendly. The consignors, Peppy and Alexandra, were very helpful, knowledge and kind. They left a bottle of wine and glasses in my room for my birthday and also decorated the room with balloons and a nice card. No one asked them to do this. They make guests a top priority and I so appreciated not only the consignors, but the entire staff. The maids were friendly and kept the rooms very clean. The front desk was courteous at all times. The restaurant at the hotel was excellent!
for Everyoneby Bill from Minneapolis, MN
NicePosted Jan 23, 2014
Not the fanciest place, we were in the older building, but clean and comfortable. The free breakfast with made to order omelets out by the pool was a pleasant suprise.Bill
for Everyoneby John from NJ
CoCo PalmPosted Jan 14, 2014
Location: Highly recommend the Blue Olive and Spice of India Restaurants (right up the road by the mall). Dinner at the Blue Olive was one of our best meals..
Fantastic Hotel.. We had one of the Swim Up pool side rooms which were very nice --the hotel overall was very nice, clean, modern, great facilities, service, food, bar, weekend entertainment, excursions, etc. all top notch.. and the service at the Coco Palm really takes the hotel to an extra level of fantastic --all the staff were so friendly and helpful which I found to really stand out compared to the many places traveled/stayed over the years.. The location is also perfect --pretty much next door to all the main restaurants in the Rodney Bay area --restaurants, casino, mall, supermarket all a short walk from the hotel..
for Everyoneby A verified traveler
Nice hotel, five minute walk to public beach.Posted Jan 14, 2014
Food is very good. Moderate pricing for bar and restaurant if you are on bed and breakfast. Can hear a lot of noise from Rodney Bay local nightclubs at night. Lots of restaurants and bars in close proximatey though which is handy.
for Everyoneby Shay from Trinidad
coco palm is faultlessPosted Jan 13, 2014
Pros: Customer Service, Pool, Beauty, Location, Food, Facilities
Cons: nothing i could see
Location: Beach, Mall, Various Restaurants, Clubs , Bars
Firstly the staff is very helpful and have a solution to any problem you may have. Very professional, they were superb.Special mention of the fine service by Keri, Curline, Lise and Rhonda. Great pool for lounging sunbathing-picturesque. Close to the hottest nightlife in rodney bay. as well as beach. we informed them of our honeymoon really late and they still managed to put in our surprise decorations complimetary bottle of wine and cake. Food from 2 different restaurants left a wide choice. Because of coco palm i will be revisiting st lucia
for Everyoneby Fran from Reading UK
Great hotelPosted Jan 10, 2014
Cons: The choice of food was limited and repetitive [but well prepared and presented]
The Staff were really friendly and helpful - always cheerful. On Christmas Eve there was a freak tropical storm - with heavy rain, thunder and lightening for hours on end - but the staff carried on as normal. We didn't realise the extent of the damage on the Island as the staff were so calm and professional. Can't fault the staff at all.
for Everyoneby clive and joyce from london
excellentPosted Jan 9, 2014
Pros: the welcoming atmosphere
Cons: I was satisfied
Location: so comfortable did not leave hotel much in the 10 days only to the mall
wonderful time relaxing comfortable room staff was there for you always polite telling and recommending to everyone planning a large family trip
for Familiesby A verified traveler
great family hotel -- great location.Posted Jan 8, 2014
perfect location, staff were very friendly and accomodated the needs of our little children. No hidden charges. close to many restaurants of diff price ranges and literally a minute from the best part of reduit beach.