Ratings based on 689 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Calgary
Nice hotel...very friendly staffPosted Dec 27, 2014
We stayed there on our second week....we were in another resort the week before...we found the staff and the atmosphere to be amazing at the hotel...location was in Rodney Bay which we think would be the best area in St Lucia to stay...close to restaurants shopping etc...The staff was very accommodating and made you feel very welcomed! We were there during Christmas week and the staff worked very hard making it very enjoyable from them singing carols to bands playing by the pool during the day.
for Everyoneby A verified traveler
Nice hotel with wonderful staffPosted Dec 14, 2014
Pros: People working at the hotel were very friendly and willing to help.
Cons: Reduce the loud music at night time. Sunday was the only quiet night.
Location: Restaurant and Supermarket are nearby.
Pool side room was good. It's worth the extra money to upgrade from Kreole which is not in the central building. Don't get pool side room if you cannot stand loud music. The only quiet day was Sunday when loud music was not playing. Buffet breakfast was basic but good. They try to mix it up a little bit every day. I enjoyed the cocoa tea. Be aware that this is not located beside the beach, and it's about a 10 minute walk. The pool are very suitable for young children as part of the pool is less than 1 foot deep before it drops to 4 feet.
for Everyoneby A verified travelerfrom South West England
Second Visit and Would Still Go BackPosted Dec 12, 2014
This was our 2nd visit in 6 years and we weren't to be disappointed. It is a terribly grown up and relaxed hotel which is clean and smart in appearance. The staff are incredibly friendly and the location is excellent, very close to local amenities. My only complaint is that they have removed their delicious cocktails from the happy hour menu.... Bit of a shocker but that aside a fantastic hotel and we have promised to return a 3 rd time when our children are a little older.,
for Everyoneby A verified traveler
Un des meilleurs hotelsPosted Dec 9, 2014
Accueil et service incroyable. Il sont aux petits soins. et je conseil le massage de Monica de la Coco palm Beauty clinic
for Everyoneby A verified travelerfrom Canada
Great Experience!Posted Dec 6, 2014
Pros: Good for all kinds of travelers - business, leisure and sports.
Cons: The gym and fitness room needs attention and management
Location: The beach is within walking distance, about five mins. Shopping facilities are near be with other touristic amenities - restaurants, bars and clubs.
Nice hotel. Staff is very friendly yet professional and helpful. I
by A verified travelerfrom münchen, bayern
hotelumgebung sehr laut !Posted Dec 3, 2014
Pros: personal freundlich, gepflegter garten
Cons: creole rooms aus angebot streichen
Location: 10 min vom strand, einkaufs und unterhaltungsmöglichkeiten vor der tür
creole rooms sehr laut wegen umliegender diskotheken, schlafen vor 2 uhr früh kaum möglich, haupthaus ruhiger
for Everyoneby A verified travelerfrom Eindhoven
Leuk hotel dicht bij strand en centrum Rodney BayPosted Dec 3, 2014
Pros: In het algemeen persoonlijke en ongedwongen bediening.
Cons: Wat meer variatie in ontbijt over de dagen heen. Er werd een soort tweedaags rooster afgewikkeld. Kwaliteit eten was prima.
Location: Rodney Bay is een verzameling restaurants/hotels met winkelcentrum. Uitstekend strand en de beste plaats van waaruit het eiland kan worden verkend.
Prima hotel met prima service. In eerste instantie op kamer zonder terras geplaatst maar dit werd na 1 telefoontje direct gecorrigeerd. Bedienend personeel is zeer gastvrij en ontspannen in de omgang met hun gasten. Aan het zwembad werden gasten gratis getrakteerd op verse cocossap uit de zojuist geplukte kokosnoten. Heel leuk. Kamers zijn prima, schoon en het gehele hotel is voorzien van een redelijke (gratis) wifi. Het restaurant heeft 2 restaurants. Coco Cabana voor ontbijt, lunch en diner (lokale en internationale keuken). Creole Grill bood met name heerlijke gerechten uit de creoolse keuken. Het aan het hotel verbonden creools restaurant bood uitstekende lokale gerechten. Ten opzichte van de rest van het eiland (europese prijzen) vonden wij de prijs-kwaliteitsverhouding goed. Tenslotte zijn wij ook de laatste dag uitstekend geholpen. Zonder meerprijs werd ons na het verlaten van onze kamer een hospitality room aangeboden.
for Everyoneby A verified travelerfrom Trinidad
Convenient hotelPosted Nov 29, 2014
Pros: Proximity to beach n mall
Cons: Customer Service. Response time and helpfulness of some of the front desk staff.
Location: Shopping mall, nice beach
Granted I changed my room because of the noisiness of the room booked , It took forever more than four hours to have my bed made up with clean linens and I dint get complimentary water as promised.The nightly entertainment was great. Bar staff and restaurant staff were really helpful and friendly. Gorgeous pool.
for Everyoneby A verified travelerfrom London
One of the best hotels I have ever stayed in.Posted Nov 23, 2014
Pros: I liked the staff, the rooms and the food.
Cons: Security around the perimetre.
Location: Location was perfect, close to everything.
Upon arriving at coco palm I received very warm welcome by staff members who made sure My luggage was safely in my room. I was shown all the necessary features of the room by a very kind gentleman. The ladies who made sure my room was always clean and fresh were great, especially one by the name Allan. She is ever polite and pleasant.
for Everyoneby A verified travelerfrom C
Coco PalmPosted Nov 16, 2014
Excellent location, walking distance to beach and the Bay walk Mall. Pool is awesome, great for kids and adults. Food was good lots of it and a good variety. Great for families.