Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Will from Maidstone, UK

Right place, right price, right location

Posted Apr 15, 2014
Pros: Standard of rooms, helpful, welcoming staff and facilities
Cons: A flat screen TV in the bedroom would be more in keeping with the hotel. In fact, the TV would be better located in the lounge.
Location: Situated in the heart of Rodney Bay, 5 minute walk to supermarkets, restaurants, shopping mall and marina.The beach is a 10 minute walk away.
It is a very attractive, modern 'colonial style' hotel with a great ambience.My wife and I stayed just the one night prior to flying back to the UK and we wished we could have stayed longer. From the very friendly greeting from reception, complete with a fruit punch, to a great suite, the initial impression is very positive. Although check in is 2.00pm, we arrived at 11.30 and as the the room was free, we were able to go straight up to the room. The suite was very roomy, with a shower room and a bathroom/shower room, well furnished and in good condition. We chose a Garden View room simply for the 'quieteness' of the location as opposed to poolside or main road which can be a little noisey especially at night when the area 'comes alive'. The hotel has a multi level and large pool, not deep enough for diving into but great for kids and non-swimmers (like my wife!) with plenty of sun loungers and shade.There is an open air bar and restaurant, where a buffet breakfast (also included in our rate) is served as well as snacks and dinner. Around lunchtime ,we enjoyed listening to a live steel band which softened the fact that we were leaving at 1.00pm. Also available is complimentary WiFi. Everywhere is very clean and tidy with a well kept garden.
5 out of 5
Recommended
for Everyone
by Sandra from Ottawa, ON

Perfect mid-size resort close to the beach

Posted Apr 10, 2014
Pros: Great location, friendly and helpful staff, good pool and great breakfast buffet.
Location: Perfect location, minutes to the beach and a huge selection of very good restaurants.
We recently returned from St Lucia where we spent the second of our two week vacation at the Coco Palms in Rodney Bay. We loved it. We are not huge fans of gigantic all-inclusive resorts, so this was perfect. It is locally owned, kept impeccably with very friendly and helpful staff. With a 5 minute walk to the beach and one of the best pools in the area, it is an excellent spot. We had a swim-up room and our only observation, far from a criticism, is that the steps up from the pool might not work for everyone. A short hand-rail might help those with more limited mobility. We would highly recommend this hotel and would absolutely return on a future visit to St Lucia.
4 out of 5
Recommended
for Everyone
by Thirles from Solihull England

Happy and relaxed.

Posted Apr 8, 2014
Pros: It is in a very good location: close to the beach, bars, restaurants, transport and shopping facilities,
Cons: The top floor could be made less drab in keeping with the ground floor which seemed light, bright and cheerful.The lifts also could be brighter.
Location: Great location, beach, bars, restaurants.
We had a very pleasant and happy stay at Coco Palm. Staff were caring and made us feel welcomed. It was a relaxed atmosphere. The food was good especially the Creole Restaurant. The chefs were incredible with food flavours and presentation. Thanks to them we did not want to eat anywhere else.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great time close to town and beach. Staff amazing.

Posted Apr 6, 2014
Fun time thanks to Patricia and Inderi. Felt like home away from home.
5 out of 5
Recommended
for Everyone
by Jennifer Hill from London

Very nice hotel, in the right location

Posted Apr 5, 2014
Pros: The bed was huge, the bathroom was lovely, the rooms are cleaned every day, and the breakfast was awesome, such a variety to eat.
Cons: I hope they keep up the customer service and good work.
Location: A variety of places to eat & shop, close to the Marina, and Pigeon Island is not far, Gros Islet is a short drive. The Friday night jump up is a must.
St Lucia is lovely and Coco Palm represents the country, the staff are very helpful and curteous, there were enterntainment nights, as well as a Valentine theme on the day. This was like a second honeymoon for me and my husband. There was always lot's of staff on duty at breakfast and dinner, giving personal attention to the guests. My husband say's when we return to St Lucia, he will not stay anywhere else, but CoCo Palm.
5 out of 5
Recommended
for Everyone
by Jan from toronto ontario

Lovely pool area. Close to beach and restaurants.

Posted Mar 31, 2014
Wonderful island. Lovely climate. Great pool and beach. Very friendly staff especially Indira our favourite waitress who taught us so much about st lucia!
5 out of 5
Recommended
for Everyone
by david from Ashtabula, ohio

11 th stay

Posted Mar 24, 2014
Pros: location, clean and large pool
Cons: More coffee in room, but I say that about all places
Location: Best location and near shopping and food, easy walk in less than 3 minutes.
Whenever I need to stay near Rodney bay I stay at Coco Palm. Like coming home. Been coming for 10 years and some of the staff is the same. Says a lot about the management! Thank you for welcoming me one more time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Hotel with Great Staff

Posted Mar 21, 2014
Pros: Great Staff.
Location: Excellent Beach within 10 minutes walk. Lots of Restaurants nearby.
We had a great week at the Coco Palm. Food was excellent (we only had breakfast), Staff are wonderful and the place is kept really well.
4 out of 5
Recommended
for Everyone
by Penney from New York

Great place to stay for your buck!

Posted Mar 13, 2014
I had a wonderful time. The hotel was clean; staff members were very polite and helpful and the food was delicious. The jerk marinated pork chops were to die for haha. I would definitely recommend this hotel!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Location, short walk to beach bars restaurants

Posted Mar 12, 2014
Pros: Great location, clean and comfortable, friendly staff.
Location: Lovely beach a short walk away and many good bars and restaurants within a short walk as well.
Good hotel, great location just a short walk from a lovely beach and lots of bars and restaurants. Rooms clean and bright and comfy beds. Staff helpful and friendly.