Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Coconut bay

Posted Mar 15, 2015
Pros: Great food and drinks, very prompt service, activity booth provided good service.
Cons: If the beds were improved that would be helpful. The two hot tubs were always full mad the pools were too cold, so more hot tubs would be great.
Location: We did excursions in Sourfriere. The drive was horrible and my husband got carsick each time. It's almost an hour drive to anything.
There were several minor issues,such as; no working phones for six days, power outlets did not work well, bed was very hard, and walls were extremely thin. Great food and drinks, friendly staff, fun atmosphere.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore, MD

Something for everyone.

Posted Mar 15, 2015
Pros: Location for me. Easy airport access. Don't like 2 hour drives back at the end of a vacation to sit and wait at airports.
Cons: Wifi & phone service need a lot of help to get to the standards of the states. But hey, it's vacation time. Small room fridge not cold enough.
Location: Atlantic side so will be windy. Good for me...great kite surfing, etc. Reasonable amount of tours available.
If you don't have a good time it would be your fault. Right on the beach which is very clean---some seaweed as expected. Close to a airport, easy drive to the resort along with the return. Airport is not busy except on Saturdays. All employees were great and helpful. All food was very good. Plenty of activities. Never a lack of seating on the beach, pool areas, eateries, etc.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North Wales, PA

Facilities were great, food really good.

Posted Mar 9, 2015
Pros: The variety of places to go and things to do.
Cons: We were informed after we booked the trip that there are 2 sides. 1 for kids and 1 for no kids. you can go to either side but did not know when booked
Location: Location is remote from all the other resorts and is very beneficial when having to truck yourself from the airport. 15 minutes max. going slow.
There are multiple areas where you can set yourself. You can be close to the action or far away. You cab float down the Lazy River or just hang around wherever you want. The Lobby is very nice and big and always something going on. There is entertainment every night and a good variety of restaurants available. All are very good to excellent. The staff are all friendly without exception. We did experience windy conditions that would seem to me to be consistent but varying from season to season. We also took the catamaran trip and it was great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oklahoma

Nice hotel on the beach.

Posted Mar 8, 2015
Stayed for four nights. It was nice to have the adult only restaurant times, lounge, and activities. There are plenty of activities for all ages. Beautiful resort on an amazing island!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Rapids Michigan

Vacation 2/21/15

Posted Mar 4, 2015
Pros: Everything !
Cons: .Beach (Turtle grass, not much that can be done) Nightly entertainment could be extended a little later
Location: Lots to do! See Guest service for activities.
As soon as we arrived we felt at ho,me !! Fast check-in, Right to our room, off to late lunch and festivities, needless to say it was a full day but we were on VACATION! The cafe. style food was as expected, but good. The main lobby bar was exceptional ! the tenders were great and made you feel like a regular, they also stocked top shelf spirits and knew how to use them !! No problems at the bar , ever ! the resort is laid out with the adult sec. at one end, family at the other, Children were never a problem.The dinning ops. were good at Calabash,Capri.they were very good and we enjoyed getting away from the Cafe, style dinners, We did not try Silk, though we heard it was good.We found ALL the staff Very friendly and willing to go out of their way to make your stay enjoyable.Rooms and grounds are well kept, and we were very happy with our stay with plans to return
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville, TN

Nice Hotel

Posted Feb 23, 2015
Pros: Bar stall and lunch plus breakfast upstairs on the patio.
Cons: Coffee in the morning taste's bad.
Location: Close to the airort
Great time, food is very good at all 3 specialty restaurants lunch bar is really good. Hotel is old but clean staff are very friendly and can't do enough to please you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2015
Everyone at the resort was fantastic! Highly recommend the excursions- we went horseback riding, snorkeling and did the zip line. Pools and beach were fabulous. The food at the resort was a nice mix of kid friendly and many options for any adult.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 17, 2015
I was very pleased to recognize separation from children area. so we stay most of the time by adults pool. Food was perfect.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom I

Perfect size resort. Close to airport

Posted Feb 14, 2015
Very friendly staff. Food was really good and adult pool is fabulous! Very relaxing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Great hotel, but the beach is lacking

Posted Feb 11, 2015
Pros: VERY friendly staff Great food
Cons: More nighttime activities
Wonderful hotel with very friendly staff, but unfortunately the beach on this side of the island is full of seaweed. If you're more of a pool lounger, this is the place for you. Always something going on during the day, slightly lacking in nighttime entertainment but a very relaxing getaway.