Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
Fantastic!!!! The setting could not be any more beautiful. I would definitely recommend paying for a room with a pool. It makes a big difference!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Memorable Vacation

Posted Sep 2, 2014
The Jade Mountain is a one of a kind resort with exceptionally friendly and professional staff. I can not think of anything negative about Jade Mountain. This hotel has it all! Even its own farm where they organically grow everything for the restaurant.
5 out of 5
Recommended
for Families
by Mahendra Mathurfrom Trinidad and Tobago

Getting closer to Divinity

Posted Sep 2, 2014 on Hotels.com
It was a wonderful holiday with our granddaughter. Scenic panormic view from the Room and the Dining Room combined with the Swimming Pool relaxed us completely. A Microwave in the Room would have been a great boon!
5 out of 5
Recommended
for Personal Event
by Yvettefrom Maryland

Romantic paradise

Posted Aug 14, 2014 on Hotels.com
Where do I even start to explain how amazing this resort was. We were thoroughly surprised by the attentive butlers that were at our disposal. We were very glad that we opted for the all-inclusive option because it was well worth it. One thing is you have to be one with nature which did not bother us much since the room has three walls. It was very soothing to wake up to the amazing views and sounds of nature. Having the infinity pool was the icing on the cake. It gives you the option to just relax and absorb all the visual stimulation in front of your eyes. We would love to visit again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best ever

Posted Jul 27, 2014
Can't imagine a better hotel. Galaxy suite is a once in a lifetime room
3 out of 5
Recommended
by A verified traveler

Great but not the best hotel in St Lucia

Posted Jul 25, 2014 on Hotels.com
The hotel overall is great but lots of hotels in St Lucia have the same view and I was expecting the room to be a bit more special. The view is what makes the room. The service is good but could be better, all the staff are greeting you all the time with "welcome to paradise" each 5 min.. Which we found a bit annoying. You have a phone in your bedrooom to call the butler, in our case, the phone did not work. Lots of features in the room look a bit dated.
5 out of 5
Recommended
for Couples
by Amanfrom RI

Posted Jun 15, 2014 on Hotels.com
It was Fantastic!
5 out of 5
Recommended
for Couples
by KWfrom Vermont

paradise

Posted Feb 23, 2014
Pros: Everything
Cons: Nothing
Location: Visit the volcano/mud bath and then the waterfall. They are very close to each other. Take a boat ride to Anse Le Rey. Friday night is a "fish party"!
As a general rule we do not return to the same island or resort. However, Jade Mountain and St. Lucia/Soufriere are a destination that begs a return visit. People are wonderful, resort remarkable and the food, ooh la la. The only downside is that it is a bit of a haul to get there from the Vieux Fort airport but what lay at the end of the transport is lovely. If you can, chose to take the helicopter transport for a great view of the island a you land at the resort!
5 out of 5
Recommended
for Couples
by mdeanfrom New York, NY

Pure Paradise!

Posted Feb 13, 2014
Jade Mountain is a magical place. The staff is very friendly and accommodating, to the point where you don't have to worry about a thing. If you are looking for a romantic place to escape and relax, this place is for you! You are surrounded by the lush rain forest and gorgeous Piton mountains. The beach is a bit of a walk, but not to worry, if you don't feel like walking they offer shuttle service on demand.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Guadeloupe

Situation exceptionnelle face aux pitons

Posted Jan 29, 2014
Pros: La vue, la gentillesse du personnel, la qualité +++ du restaurant du Jade Mountain, la taille et le confort des chambres, la conception de l'hôtel.
Cons: je n'en vois pas
Location: Compte tenu de la vue et de la qualité du site, nous sommes restés durant les deux jours de notre séjour dans l'hôtel.
Inoubliable depuis notre arrivée jusqu'à notre départ. Le personnel attentionné rend tout possible dans cet hôtel. La vue sur les pitons est véritablement scotchante, même le personnel ne peut s'empêcher de les regarder quand il est de passage dans votre chambre! La façade ces chambres donnant sur la vue est totalement ouverte.