Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom North Carolina, USA
UnbelievablePosted Feb 12, 2015
Pros: The location, the view. The staff and service. Great snorkeling just off the beach. Great activities desk.
Cons: The food at Anse Chastanet was okay. However, the food at Jade Mountain was spectacular.
The hotel itself is in incredible piece of architecture. The room was absolutely phenomenal. We didn't want to leave the room. However we had all the wonderful amenities of Jade Mountain and Anse Chastanet. The beach was excellent. The people and service were absolutely phenomenal.
by A verified traveler
Posted Jan 28, 2015
Cons: air conditioning
drive from airport to hotel very lacking just junk . Hotel looks great, needed air conditioning when paying so much. Cost not worth it.
for Everyoneby A verified traveler
Posted Dec 1, 2014
Fantastic!!!! The setting could not be any more beautiful. I would definitely recommend paying for a room with a pool. It makes a big difference!
for Couplesby Justynafrom Chicago
Luxury all-inclusivePosted Nov 10, 2014 on Hotels.com
Beautiful resort with stunning rooms and views. Food is excellent as well; however, we did have some minor issues with room requests such as beverages and food not being delivered within the time guaranteed. Nevertheless, all of the other service was wonderful and we thoroughly enjoyed our time.
for Everyoneby A verified travelerfrom Miami, FL
Memorable VacationPosted Sep 2, 2014
The Jade Mountain is a one of a kind resort with exceptionally friendly and professional staff. I can not think of anything negative about Jade Mountain. This hotel has it all! Even its own farm where they organically grow everything for the restaurant.
for Familiesby Mahendra Mathurfrom Trinidad and Tobago
Getting closer to DivinityPosted Sep 2, 2014 on Hotels.com
It was a wonderful holiday with our granddaughter. Scenic panormic view from the Room and the Dining Room combined with the Swimming Pool relaxed us completely. A Microwave in the Room would have been a great boon!
for Personal Eventby Yvettefrom Maryland
Romantic paradisePosted Aug 14, 2014 on Hotels.com
Where do I even start to explain how amazing this resort was. We were thoroughly surprised by the attentive butlers that were at our disposal. We were very glad that we opted for the all-inclusive option because it was well worth it. One thing is you have to be one with nature which did not bother us much since the room has three walls. It was very soothing to wake up to the amazing views and sounds of nature. Having the infinity pool was the icing on the cake. It gives you the option to just relax and absorb all the visual stimulation in front of your eyes. We would love to visit again in the future!
for Everyoneby A verified traveler
Best everPosted Jul 27, 2014
Can't imagine a better hotel. Galaxy suite is a once in a lifetime room
Recommendedby A verified traveler
Great but not the best hotel in St LuciaPosted Jul 25, 2014 on Hotels.com
The hotel overall is great but lots of hotels in St Lucia have the same view and I was expecting the room to be a bit more special. The view is what makes the room. The service is good but could be better, all the staff are greeting you all the time with "welcome to paradise" each 5 min.. Which we found a bit annoying. You have a phone in your bedrooom to call the butler, in our case, the phone did not work. Lots of features in the room look a bit dated.
for Couplesby Amanfrom RI
Posted Jun 15, 2014 on Hotels.com
It was Fantastic!