Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Rodney BayPosted May 8, 2013
Simple clean and very convenient spot for anyone sailing out of Rodney Bay.
Recommendedby A verified traveler
Posted Dec 17, 2012 on Hotels.com
The Lock On The Door Was Not Safe.
for Everyoneby Paul from London, UK
Great hotel for the MoneyPosted Sep 18, 2012
Pros: how clean it was
Cons: no entertainment
Location: Very close to Rodney bay
We stayed at Palm Haven for seven nights 09/09/212. Very clean, room spacious and clean. The only draw back was no entertainment, however the hotel is quite close to Rodney Bay. We did not eat at the hotel, unable to comment on the food. I would say great hotel for the money very impress!
for Everyoneby Mike from Nashville, TN, USA
A v e r a g e at bestPosted Sep 16, 2012
Pros: Desk service was good, rooms were clean.
Location: Excellent for marina
Food was terrible, surly service from the female breakfast attendant was only tolerated one time!
for Business Travelersby A verified traveler
Posted Aug 12, 2012 on Hotels.com
for Everyoneby Greg from orlando Fl.
good choicePosted Jul 25, 2012
Pros: A good meal any time.
Cons: they do not offer bars of soap the soap is in dispensers on the wall my room had one in the shower on at the sink.
Location: locate is right across for the rodny bay marina perfect for me.
Between 7:30am and 8:30am they serve a great breakfast coffee not so good it is instant I like ground. the staff is friendly and glad to help you out just do not for get to tip them and they will remember you. great price nice rooms.
for Everyoneby A verified traveler
st.lucia vacationPosted May 18, 2012
Booking with expedia saved a lot of time. The staff at this hotel were very helpful and friendly. The Hotel itself catered for the Caribbean experience. However I was promised a room with a ocean view and I did not get that.
for Everyoneby A verified traveler from Puerto Rico
Better is AvailablePosted Feb 29, 2012
Pros: Staff good.
Cons: getting out
Hotel run down. AC did not work in 1st room I had. Windows rattled at night. No blanket only bead spread. Bathroom run down. Breakfast inadequate.
Not Recommendedby A verified traveler from Canada
This is a two star not three star hotelPosted Oct 26, 2011
Location: Rodney Bay - because there are lots of malls, hotels and restaurants in this area.
The room was basic and sufficient however there were ants in the fridge and on the night stand. There was also an ant on my pillow. The housekeeping staff was very rude, proceeded to inform me of their schedule for cleaning and almost demanded that we get out of the room so they could clean it. The room was never thoroughly cleaned as the bathroom grout was either stained black or had mold growing in it for the entire time that we were there. There was also a piece of lint that remained on the floor for days. Clearly the room was not being cleaned very thoroughly. The hot water in the shower was slow in coming and the water pressure was very low. The female staff at the hotel desperately need some customer service training as they were very abrasive and discourteous. The hotel location was not in the main hub activity area of Rodney Bay and was next to a cell phone company. The parking lot in front of the hotel was filled with pot holes with puddles and was unpaved. For most of our one week stay, the hotel had very few other guests. They should really lower their price to match their level of service. The only good thing that happened was a free room change.