Outdoor pool, pool umbrellas, sun loungers

Reviews of Serene-estate Boutique Guesthouse

5 out of 5
Serene-estate Boutique Guesthouse
119 Hornbill Street, St. Lucia, KwaZulu-Natal

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 31 reviews" "
Rating 8 - Good. 4 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene through and through
As soon as we arrived we were greeted warmly by Olaf who informed us that our room was already available despite us being nearly four hours before check in time. She gave us each a fresh orange juice as we checked in and then spent time with us explaining the highlights of St Lucia and booked us a wetlands boat trip for the next day. Breakfast was delightful. This was truly serene in name and nature.
Stayed 2 nights in Oct 2019

8/10 Good

Clive a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Lucia escape
Spacious room, niceness hosts, and good breakfast on edge of national park. Convenient for game park and river tours
Response from Debbie on May 30, 2018
Thank you for your lovely review. We are glad that you enjoyed your stay.

10/10 Excellent

Julia, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, minimalistic, relaxing
Best breakfast of the trip! Lovely hotel with huge rooms and lovely aspect with a well stocked, wildlife friendly garden and decent pool.

10/10 Excellent

Jane, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October 2016

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
serenity
fantastic!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New building with modern rooms
New building, modern room, nice breakfast, helpfull owners. A bit a high price for the room, but so far everything was good.

10/10 Excellent

Stefan, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy place
The Estate is very nice, a modern house in a nice setting with a wonderful garden. Breakfast was very delicious and the staff very helpful.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish B&B
Lovely place and very quiet and safe, although I felt that style had overtaken practicality (eg strange flooring like a rather coarse tarmac road, not uncomfortable but how can they keep toilet and bathroom floors clean?). Only reason that I have not given 5 in all categories is the feeling that I was being "sold" outings rather than "offered". Breakfast good. Saw antelopes in garden only feet away.

10/10 Excellent

Brianne, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best guest house in St. Lucia
Serene is by far the nicest and most modern guest house in St. Lucia. Staff are very friendly and the rooms are huge! Breakfast is served daily and includes omelette and hot meal options.

10/10 Excellent

Sophia, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
splendid getaway
PEACEFUL AND TRANQUIL, BEAUTIFUL ROOMS, GOOD BREAKFAST AND EXCELLENT SERVICE.

10/10 Excellent

Andrew, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must in St. Lucia
We had a wonderful time at Serene Estate in St. Lucia. The staff and owners could not have been more helpful and accommodating, the space was beautiful, and the breakfast was delicious. Our only complaint is that we didn't stay longer.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A lucky find
We arrived late and left rather early, but Serene-Estate will be visited again the next time I'm around St. Lucia. The house is beautiful, the attention to service is exceptional, and the surroundings are really breath-taking. Even though my friend and I had to share a bed after I asked twice for a room with 2 beds, it was completely forgotten as we experienced a beautiful hippo coming within 4 meters of us to get some water near the fence that separates the house from the park and estuary. AMAZING!

10/10 Excellent

John D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in St Lucia
Very enjoyable 3 nights in this contemporary design guesthouse (no dinners offered). Views of the wildlife park just the other side of the pool, fabulous breakfasts, friendly serving staff and a very helpful, informed manager, Jackie who could answer any question! Spotlessly clean throughout . St Lucia gives easy access to surrounding wildlife parks and beaches and also has good selection of resturants and even a Spar!

10/10 Excellent

ELUISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidade e Atendimento com Excelência!
O lugar é incrível, lindo e muito bem cuidado! Fomos super bem atendidos pela Ingrid desde o início da reserva e não mediu esforços para que tudo desse certo. Ela atende todos os hóspedes com muita gentileza e atenção! O quarto é enorme, com espaço para esparramar muita coisa! :). Cama confortável e toalhas de ótima qualidade. Tivemos momentos de muita tranquilidade e paz! Registro ainda a cordialidade dos proprietários que são presentes, conversam com os hóspedes e oferecem ótimas dicas de turismo.
Stayed 10 nights in Dec 2023
Response from Ingrid on Dec 24, 2023
Dear Eluisa, we are so thrilled to receive amazing review. We are very happy that you had a wonderful stay with us and that you made some unforgettable memories. We certainly enjoyed hosting you.Wishing you a Merry Christmas and all the best for the New Year.Warn regards,Ingrid

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento da equipe. Através da troca de emails recebemos todas as informações sobre os passeios e conseguimos reserva-los com a devida antecedência. Boas dicas de restaurantes e de passeios também. Deveríamos ter ficado um dia a mais na cidade
Stayed 2 nights in Aug 2019
Response from Olga on Sep 12, 2019
Thank you very much for your positive review. We hope to see you back again.

10/10 Excellent

Marijke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kwaliteit en hartelijke ontvangst verzekerd
Prachtig verblijf in alle opzichten. Zeer modern ingericht, ongelooflijk hartelijke ontvangst van Olga. Goede uitleg en tips over de streek. Zeer verzorgd en lekker ontbijt. Alles om u tegen te zeggen, tot in de details. Het zwembad is echt een zwembad , geen plonspool. Hier komen we terug. De matrassen zijn heerlijk.
Stayed 3 nights in Apr 2019

10/10 Excellent

JEAN CHARLES

Fabuleux
Tout est absolument parfait. La résidence est magnifique avec de grands volumes, le tout entouré d’un jardin luxuriant avec grande piscine. L’accueil et le service sont irréprochables. Le petit dejeuner est excellent et gargantuesque. Les chambres, très grandes, sont parfaitement agencées avec dressing et coin salon. Belle déco, beaux matériaux. Avons quitté à regret après y avoir passé 3 nuits. Séjour fabuleux au Serene dans une ville délicieuse et super agréable à parcourir. Des activités : hippos, big five dans le parc, plages, artisanat Zulu, restaurants...
Stayed 3 nights in Aug 2018
Response from Serene Estate on Aug 29, 2018
Thank you for such a wonderful review. We are very happy that you enjoyed our facilities and services. We hope to see you again.

10/10 Excellent

Fedor E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern guest house
Great new modern guest house! Huge rooms! Very friendly people. Lovely breakfast, but it only starts at 7:45 am. You have to request earlier, if you have to leave early in the morning. There's a nice swimming pool. Be aware of the hippos in town at night. Make hippo safari at the river. Also visit the St. Lucia Wetlands park and see many Rhinos! White and black! Definitely will stay there again.
Stayed 2 nights in Mar 2018
Response from Debbie on Mar 21, 2018
Thank you for your lovely review. We are so glad you enjoyed your stay and all the exciting activities you can do in the area. We look forward to your return visit.

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt ställe. Bra pool. Bra frukost
Stayed 4 nights in Feb 2018
Response from Debbie on Mar 21, 2018
Thank you. We are glad that you enjoyed your stay.

10/10 Excellent

Christian Kalt, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-Unterkunft
Tolle Architektur, sehr gutes Frühstück, sehr nettes Personal und nette Besitzer! Sehr zu empfehlen!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hippos und Crocs
Eine tolle Unterkunft mit ganz tollen Gastgebern! Wir wurden wie in einer Familie aufgenommen und haben tolle Tips für Unternehmungen bekommen. Das Frühstück läßt nichts zu wünschen übrig und auch glutenfreie Ernährung ist kein Problem!

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

PATRICK, Nantes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéalement située pour partir visiter l'estuaire, Guest house au design très moderne, notre chambre sur jardin était très spacieuse et comfortable,les petits dejeuners sont merveilleux.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harmonie pur!
In diesem außergewöhnlichen Boutique-Hotel passt alles zusammen: Die Architektur (Bauhaus/Le Corbusier) des Hauses, die man an diesem Ort in Südafrika nicht erwartet, die aber dennoch sehr schön in die Umgebung (unmittelbar angrenzender Naturpark mit Tieren) passt; ausgewähltes Innendesign mit Liebe zum Detail; liebevoll dargereichtes Frühstück. Perfekt!

10/10 Excellent

Sebastian, München, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wohlfühlhotel mit Herz und Service
Seit langem nicht mehr in einem so schönen Hotel gewesen. Zimmer...perfekt! Service...perfekt! Frühstück nicht "english" ... genial!!! Alles perfekt! Wir kommen ganz ganz sicher einmal wieder... Danke für die tolle Zeit.

10/10 Excellent

Daniel, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach super !
Sehr hilfreiches Personal. Sehr gut gelegen, individuelle Betreuung.

10/10 Excellent

marie, la rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel
tres bon gueshousse ;chambre de qualite .harmonie dans la decoration moderne.tres bon etablissement a reccomander.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaft
Das schönste Haus im ganzen Ort - ein Traum von einer Villa. Modern gestaltete Zimmer. Und im Garten grasen sogar manchmal Hippos. Wunderbare Gastgeber, die ihren Gästen gern bei der Tagesgestaltung behilflich sind und alle erforderlichen Formalitäten abnehmen. Das Frühstück wird frisch für jeden Gast zubereitet. Wir kommen wieder. Sehr gerne.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, netjes, comfortabel.
Op een goede locatie gelegen, modern en goed onderhouden, zeer netjes, uitgebreid ontbijt, vriendelijke ontvangst.

8/10 Good

Ben, Schagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a room with ocean view and got a room with graden view. Upper room was under construction and the lady say you only could see the ocean very very far away. The discription is wrong !

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Netjes, comfortabel en rustig
Met zeer ruime, comfortabel en luxe ingerichte kamers kan je hier heerlijk tot rust komen. Ontbijt was zeer goed verzorgd! Een absolute aanrader!