Ratings based on 512 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler
Posted Oct 15, 2014
Dirty and dingy. Musty mildew smell in the room. Ant infestation first in the bathroom on the first day and spread to the kitchen by the 5th day. Immediately asked to have the room changed but the hotel staff refused saying they were booked solid. The best they did for us was send in housekeeping with a can of bug spray that made the room unlivable from the smell for several hours. I asked if the ants were on the bed would they have changed my room and after some hesitation they said they would have only changed the mattress. Extremely unprofessional and unacceptable. This is no way to treat a paying guest. By the way, the hotel was not booked solid as we noted many rooms were not occupied. I should point out that this is a time share faculty so I guess average guests are not treated with the same respect as owners. My mistake for thinking that. Total unenjoyable experience. Only thing nice was the pool and beach and that was partially ruined by hurricane Gonzalo. Oh yeh, did I mention that a hurricane passed right over us and the hotel staff did almost nothing to prepare guests for what was about to happen. Our room only got flooded so I guess we were lucky. Would I ever return? Yeh right!
by A verified traveler
Fairly nice hotel. Small beach.Posted Oct 3, 2014
Pros: Toppers restaurant.
Cons: Constant running water. More hot water. Wash the floors more often.
Location: Near many restaurants and grocery stores.The Red Piano with Franky G is a must go place. Great bar.
Several times during our week stay we had no running water! Couldn't take a shower or even flush the toilet. Most of the time we had no hot water in our room. Elevators broke do Hotel staffwn quite often and since we stayed on the top floor we had to walk several flights of stairs. Floors were swept twice but never mopped clean. Hotel staff constantly made excuses stating they were aware of the problems and they were being fixed.
for Everyoneby A verified traveler from Long Island, New York
Posted Sep 28, 2014
The Flamingo Beach Resort is one of our go to resorts in St. Maarten. It never disappoints.
for Everyoneby A verified traveler from San Juan
Posted Sep 26, 2014
Great hotel, nice beach, close to restaurants and shops.
for Everyoneby A verified traveler from Thornhill, Ontario
Good LocationPosted Sep 23, 2014
Pros: Beach side hotel; close to supermarket
Cons: to accommodate early check in; 4pm check-in is way to late
Location: restaurants, bars, supermarket
We stayed here for 2 days before heading back to Miami. Booked through Expedia with a good discount. Only problem was that they put us on the 3rd floor of a building (#3) with no elevator. We had 4 pieces of 50 lbs luggage and it is difficult to bring them up the stairs. Of course, they made excuse the hotel was fully booked and refused to change our room. But based on the number of cars in the parking lot and low season, i don't think it is true. I think if you pay full prize, then you may get decent room with OceanView, elevator ... If you come from airport, look for Burger King and turn right. Hotel is further down the road. Hotel location is not bad, given close to Burger King and one small supermarket right at the intersection. There are lots of restaurant around the area, but not much shopping. For convenient, you would want a car. Size of room is decent with full kitchen and all utensils. Please beware they only clean your room once every 3 days. They do charge another $10 per day for resort fee which should be included in the online bookings. Small frustration is that it has a sofabed for the third person but blanket/pillow is missing and I have to call front desk to look for them. However, they delivered them within 30 minutes. Nice thing is they have washer/dryer in the suite so it is easy to clean your dirty laundry. You have to supply your own detergent. This is a beach side hotel plus a good size pool right next to it. They have activities for children and
by A verified traveler
Ok location, but not the greatest hotel.Posted Sep 23, 2014
Not a great facility, no gym and the pool was not available for part of our stay. Staff was very nice and courteous in assisting us with out plane delay.
Comment from Hotel Management
Sep 28, 2014 by Diamond, Hotel Management
Thank you for your feedback. Here at Flamingo Beach Resort, we continue to upgrade our facilities as we are currently undergoing many projects. Our team members make a point to advise all guests that our sister resort has a wonderful gym, and we provide a shuttle service to and from this resort. Regarding the pool, we also made sure to advise all guests, prior to their stay, that our annual pool maintenance was being done. This being said, the pool was only closed for five days. A shuttle service to our sister resort was also provided to utilize the pool at their facility to accommodate for the inconvenience having closed our pool for repairs. We hope that you will choose to visit us again for an even more enjoyable stay.
for Everyoneby A verified traveler from New York, NY
Perfect location to everythingPosted Sep 17, 2014
Pros: Close to everything. (Food, local nightlife, attractions)
Flamingo Beach Resort was absolutely perfect. All the staff and management went out of their way everyday to make sure that all of our needs were meet. We were greeted every moment with a smile, lots of energy and laughter. The hotel shuttle from property to property was very helpful too. I would definitely recommend Flamingo Beach Resort to family and friends and I hope to be back next year to visit again.
for Everyoneby A verified traveler from brooklyn ny
Great vacationPosted Sep 16, 2014
Beautiful beaches and great weather me and my wife had a wonderful time we will be back
for Everyoneby A verified traveler from Omemee
well furnished rooms on beachfront location.Posted Sep 15, 2014
Pros: Location at Simpson's Bay with great beaches and many restaurants nearby. WiFi is free in each room . Lobby has free computer internet and printer .
Cons: Check in time is 4pm and check out is 10 am . If your flight arrives before 4pm there is an air-conditioned lounge .
Location: You can walk to 8 local restaurants. The airport runway beach is a favorite place to lie and photo planes landing and taking off 30 feet away - blast
Rooms have full size fridge, microwave , oven , king size bed , shower only ( no bath tub ) and balcony. Not all rooms face the ocean , some face the pool or have side views of the ocean .Be sure to request an oceanfront room in advance , if possible.
for Everyoneby A verified traveler from canada
superb locationPosted Sep 13, 2014
Pros: pool beach close to everything peli deli
Cons: rooms updated
Location: right on beach supermarket liquor boat tours very close
wonderful resort on 3beaches ferries to neighboring islands tours restaurants all minutes away