Ratings based on 296 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom California

Exceeds expectations

Posted Dec 19, 2014
Pros: Lovely beach Nice 2-bdr suites with full kitchen
Cons: Checkin time is 4pm, and this is too late. Checkout time is 10am, and this is too early.
Location: Swimming Fishing
We did not stay in 3-star hotels for a loooong time, and we were surprised with this one. Nice place to relax, swim, buy/grill/eat fresh fish, etc.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Beach New York

Friendly hotel, great location, great service.

Posted Dec 15, 2014
Pros: Great location, on the beach. Near great restaurants.
Cons: More huts on the beach
Location: Everything is close by. Shopping dining and beach
Great two week vacation. I hope to return next year
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2014
Great location. Staff and service was just ok. Don't eat there at all. So many better options around. Rooms are great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

Posted Dec 8, 2014
Had a wonderful time. Hotel staff very friendly. Room and grounds very clean. Loved the gym
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

No new towels!

Posted Dec 3, 2014
Pros: The location and comfort. Great beach and pool.
Cons: Include basic housekeeping - no one likes sand on the floors and wet towels hanging everywhere.
Location: Close to the airport and restaurants.
In a resort located on a sandy beach, we were surprised to find out that we had to pay extra for clean bath towels and a basic room cleaning. Otherwise, The Royal Palm is a great pick. Located close to the airport and with several good restaurants and bars near by, the resort is renovated and the units beautifully decorated and equipped. Our 2 bedroom unit had 2 King sized suites with large bathrooms and a well equipped kitchen with stone counters and new appliances. Nice sheets too! All rooms and apartments face the ocean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom venezuela

Nice hotel, well located, nice with kids

Posted Nov 18, 2014
Pros: The location, near everything restaurants, good supermarkets, airport, our room was really nice and near french side.
Cons: the pool is small, coul be a lillte bigger.
Location: Near everything, good restaurants, supermarket bar, frenc side. airport
The hotel is very nice, what we enjoyed the most was our room and the location of it. Really really beautiful, well maintaince, the furniture , the kitchen has everything we needed in an excellent condition. Our room were in ground floor, near the beach and the pool. So was really nice for our 7 years old daughter. She can went alone to the pool and we could see her from our room. One of the elevator was out of service during the 7 days stay that we had. So had a room in GFloor was perfect for us with two daughter ( one is7 years and the other is 6 months). We did every night a barbecue at the grill the hotel has in their garden with a great beach view. And we made some friends there. There were a few people cooking there. We and one couple more. The staff were friendly, but everytime I meet a female staff I had to wait until they finished their phone calls at the lobby, mini supermarket and at the amenities office for costumer. I'm not sure but I think they had a personal phone calls. The food at the restaurant was good. The piƱa cola could be better at the pool bar. The beach is beatiful, a lillte rocky. We had to change from the first room we had, because it has some lillte animals, like termite in the main room. I could not sleep that night. I went at 6am in the morning to the front desk and they changed us. And gave us a beatiful and perfectly location. the hotel fumigated the property during our stay. we suppose that this happen because of the first room we had.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Hotel with the best location.

Posted Nov 15, 2014
Pros: I loved that the hotel was right on the beach and was within walking distance to everything.
I though this hotel had the best location. We could walk to resturants, casino, and market. It was also steps to the beach. The staff were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Wonderful vacation!

Posted Nov 5, 2014
Pros: The room. The beach. The location.
Cons: More front desk staff during busy periods.
Location: Perfect location close to airport, restaraunts, beach bars. Plenty of free parking. On site market.
My wife and I just returned from a seven-day stay at this property. We had a fantastic experience. The two-bedroom, beachfront suite was amazing. Two large bedrooms {the master bedroom had a sliding door right out to the beach}. It was equipped with everything that you need including a full kitchen. The beach area was perfect with minimal surf and warm water. There were a limited number of palabras and umbrellas. People got up early to claim them which was irksome.. However, there was no shortage of beach chairs. There is a nice bar on the beach and a restaraunt. We ate breakfast a couple of times and it was good. The lunch menu for the bar and restaraunt was very good. They have "happy hour" everyday from 4 to 6 P.M. and it is a great bargain {2 for 1} specials with really good drinks and beer. You cannot charge to your room, but it was not a big inconvenience for us.The pool is somewhat small and the bar is "swim-up" from the pool. The beach is so good and the sea was so warm that the pool was really not an issue. It is a better option for small children. There is housekeeping only once each four days. However, you start out with a lot of towels and extra sheets if you need them. The bartenders and waitresses were somewhar shy and reserved; however, this should not be interpretted as unfriendliness. They worked hard to provide good service. The check-in and out can require some patience if you arrive with a large group of people. The resort grounds are well-maintained.
3 out of 5
by A verified traveler

Posted Oct 31, 2014
Nice hotel, but the service was poor. On my arrival, there were no rooms available and they wanted to put me in another hotel. Finally, got the rooms but had to move to another room the next day.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

Great resort. All rooms are ocean view!

Posted Oct 26, 2014
Had a wonderful time! Will continue to go back at least once a year!