There were roaches everywhere. There are addicts everywhere because they clearly participate in government programs to house the homeless in hotels. I don't hate these programs or demonize addicts, I used to be both. But, I dont want to use this hotel for my kids. I booked from Thursday to Monday, to have my house tented. I waited an hour to get checked in and then went home. When I got there on Friday, they key didn't work and I was told you have to check in everyday by the staff. I cancelled the booking when I heard people arguing about a bed bug infestation in their room, and expedia doesn't seem to care as they asked for a review rather than how they could give me a refund since I never slept in that hotel, nor did I actually use it because of safety concerns. I can't afford to have my house tented a second time because of bed bugs, I am dealing with termites. In fact, when I said to the staff that the argument I just heard them have was about bed bugs, they said, "we can't be open if we had those". Well, has anyone checked and alerted the health department yet? Thats how hotels get shut down for treatment, not at the first complaint to the management. Disappointed, but you get what you pay for. The hotel looks great in these photos. In person, the furniture is damaged, window units are broken, they didn't tell us the water would be off for maintenance before it happened or when we checked in. It was a fiasco and disgusting.