Thanks for your feedback Cecilia and we will use your comments toward continuous improvement. We appreciate your business.

Thanks so much Wade and we are glad to hear it!Best regards,Sebastian, GM

Thanks so much Andre and we are glad to hear it!Best regards,Sebastian, GM

Thanks for your feedback Charlisa and we are glad you enjoyed our wonderful location in downtown St. Pete and the service from our team. We hope to see you again soon!Best regards,Sebastian

Thank you for the rating and we hope to provide a better experience in the future!

Thanks so much Jose and we hope to see you again soon!Best regards,Sebastian

Thanks Brian and we are glad you enjoyed your stay.Best regards,Sebastian

Thank you Javier for the 5 out of 5 rating!

Thank you for your feedback. In regards to the Bay View, our rooms face North and South so none of those rooms have a Bay View. I have passed your feedback onto management in regards to your review about the condition of rooms. Thanks,Tina McFalls

Thank you Cheryl for the 4 star rating!

Thanks for your feedback William and we will use your comments toward continuous improvement. We appreciate your business.Best regards,Sebastian

Dear William,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments regarding the room condition and noise have been noted, and we'll address these issues promptly. We appreciate your patience and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

We appreciate your time Howard and we hope to see you again soon!Best regards,Sebastian

Thanks for your feedback and I'm sorry we were not able to deliver at a higher level, as we strive to ensure every guest feels cared for, valued and respected. We appreciate your business.Best regards,Sebastian

Thanks for your feedback Zoltan and we are sorry to hear of your disappointment, as we strive to ensure every guest feels cared for, valued and respected

Thank you for your feedback. We appreciate your input and understand the importance of maintaining a fresh and updated environment for our guests. We hope to have the opportunity to welcome you back in the future to enjoy the improvements.

Thank you for sharing your feedback. We appreciate your kind words about our friendly and helpful staff, as well as our excellent location. We apologize for the issues you experienced with the condition of the hotel, including the worn carpet, HVAC problems, maintenance issues, and limited treadmill availability. Your comments will be shared with our management team to address these concerns and ensure a better experience for future guests. We hope to welcome you back in the future for an improved stay.

Thanks for your feedback Michelle and we are sorry to hear of your disappointment, as we strive to ensure every guest feels cared for, valued and respected.

That is great to hear. Thank you for the feedback.

Thanks for sharing your experience Karen and we appreciate your business. We are sorry for your dissatisfaction and we will follow up on your comments, as we strive to continuously improve.

Thanks Liani

Thank you so much for the great review.

Thank you for the review.

Thanks so much Andrea!

Thanks Jared

Thanks for your time Christina and we are sorry that you were not more satisfied, as we strive to ensure every guest feels cared for, valued and respected.

Thanks so much Betsabeth !

We are glad you enjoyed your stay overall Allison and we will follow up in your feedback. Thanks for sharing my and Happy Holidays to you!

Dear Mary Anne,Thank you for sharing your feedback. We apologize for any inconvenience caused by the Wi-Fi strength and limited outlets. We appreciate your input, and we are actively working to enhance both aspects for a better guest experience. We hope to welcome you back for an improved stay in the future.Safe Travels!

Dear Michael,Thank you for sharing your feedback. We apologize for the inconvenience regarding the early coffee availability and the absence of newspapers. Although we offer coffee at 6am, your room also has a coffee machine in which you can have coffee at anytime during your stay. We hope you can enjoy this amenity the next time you stay with us!

Thanks for your feedback Jon and we are sorry that you were not more satsified, as we strive to ensure every guest feels cared for, valued and respected.

Thanks Jason

Thanks for your feedback Will and we will look into your comments. We apologize that you were not more satisfied, as we strive to ensure every guest feels cared for, valued and respected.

Dear Ann,We appreciate your feedback and are genuinely sorry to hear about your dissatisfaction. Your experience matters to us, and we would like to learn more about the specific issues you encountered to address them. Please feel free to contact our customer service team so we can better understand and resolve any concerns you may have had during your stay.

We are sorry to hear this, James, as we strive to ensure every guest field, cared for valued and respected. We appreciate your time and your business, and we wish you safe travels.

Thanks for your feedback Scott and we are sorry that you weee not more satisfied, as we strive to ensure every guest feels cared for, valued and respected.

Thank you Heather for the wonderful review. We look forward to hopefully hosting you again in the future. Thanks,Tina McFallsAssistant Front Office Manager

Thanks ODane!

Thanks for your feedback Leslie and we are sorry that you were not more satisfied, as we strive to ensure every guest feels cared for, valued and respected. We appreciate your business and we hope to see you again.Best regards,Sebastian

Thank you for your valuable feedback. We're pleased to hear that you enjoyed our cleanliness, location, and amenities. We apologize for the issue you encountered with our front office employees and will address this promptly to ensure a more pleasant experience on your next visit.

We are glad to hear this Ana Maria and thanks for taking the time to share this with us!Best regards,Sebastian

Thanks for your feedback Weiming and we are sorry you were not more satisfied, as we strive to ensure every guest feels cared for, valued and respected.

Thank you Andy for the 5 out of 5 rating! Safe travels!

Thank you David for your feedback! Wi-Fi is complimentary for any of our Hilton honors members, even at the base tier, so we always suggest booking direct or adding the loyalty number to your reservation. We hope you have safe travels!

Thank you Barbara for sharing your great review! We wish you safe travels.

Glad to hear it John and glad you enjoyed the show!

Thank you for the rating and we hope to see you again in the future.

Thanks for your feedback and we are glad you enjoyed the hotel and service. We are sorry that you were not satisfied with the mattress and we will follow up, as this is certainly not what we are accustomed to hearing from our valued guests. Hilton hotels are known for high quality luxury mattresses. We hope you will choose us again the next time you are in the area, and we appreciate your business.

Thanks so much Morgan.

Thanks Jeremy