Ratings based on 475 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Cyndi from Tampa, FL
Nice resort close to beaches & great restaurants.Posted Sep 4, 2013
Pros: The resort has beautifully maintained grounds, pools, rooms are clean with ample storage space. Kitchen is clean and well equipped. Friendly staff.
Cons: I stayed on the 3rd floor of a building that has no elevator access for guests - huge inconvenience when you are staying there for a 4-day vacation.
Location: Great and secluded location that is peaceful and quiet so great place to relax. Beaches and great restaurants close by. Resort includes 6 pools.
I stayed on the 3rd floor of a building that has no elevator access for guests - huge inconvenience when you are staying there for a 4-day vacation. I was not asked if I needed bell boy service at check-in, so if I would have known about the stair situation, I would have surely requested help from staff to unload car and get my belongings to the room. The resort has beautifully maintained grounds, pools, rooms are clean with ample storage space. Kitchen is clean and well equipped. All staff I encountered were very friendly and courteous. I plan to stay there again, but will certainly request a 1st floor room next time :)
Recommendedby Innisbrook from PAlm Harbor Fl
Posted Sep 4, 2013 on Hotels.com
Just wanted to let you know that I have stayed there several times and this time was not as good. Tehy could not honor my request for a room near the pool. The hallway had a mildew smell, but the room did not.,I had to call to get my room made up
for Familiesby Ale from Miami
Visiting WinterPosted Sep 4, 2013
Pros: Outside areas , pools.
Cons: Kitchen equipment
Location: Visit Clear Marine Aquarium ( Dolphin Tale movie)
The place is beautiful, there are trees, places to walk, great pools, peace! I would like more implements at the kitchen. We hadn't enough cups or plates. They need to improve that for fully equipped kitchen. The rooms, beds, and bathrooms are really nice and confy.
Recommendedby Tom from Atlanta
unique resortPosted Sep 3, 2013 on Hotels.com
many hotel amenities and beautiful grounds
for Everyoneby A verified traveler
Weekend getaway at InnisbrookPosted Sep 3, 2013
Pros: The resort makes you feel like you are miles away from home in luxury. The rooms are nice and big.
The weekend was excellent. The staff was very courteous, the rooms were very spacious and clean. The main pool was delightful and the location was perfect.
for Everyoneby A verified traveler from Palm Coast, FL
Nice Resort, overall had a good time.Posted Sep 3, 2013
Pros: Really enjoyed the pools and the golf courses.
Cons: The pictures of our room on the internet definitely did not match what we got. Online they show all stainless steel and upgrades, our room was older.
Location: Good location, nice and quiet.
We had a great time at the resort until the last night. We had a 2 bedroom suite and the a/c went out on the last night in the Master. Called downstairs and they did not have any maintenance on staff after 11. Had two babies sleeping in the room, or attempting to sleep in the room. They did offer to move us rooms, but with all of our stuff on the last night it would have been a huge hassle. Did enjoy the facilities. The pools are really nice and golf courses are beautiful. Do not like that upon check out you have to pay the resort fees per night, that should be included in the room rate, be careful of that. Once you are at the resort, no matter how good of a deal you got on the room, it can be pricey between drinks, resort fees, dinners and golf.
for Familiesby Ginger from Northern Virginia
Beautiful campus but housekeeping issuesPosted Sep 3, 2013 on Hotels.com
We were so impressed with our last stay at Innisbrook that we looked forward to staying there again on this trip. The grounds were as beautiful as we remembered, but our experience with our room was more different than we could have imagined. We arrived late & were greeted with the overpowering smell of recently cooked food as we entered the room. The room and kitchen area appeared clean, but we wondered why room freshener had not been used in the room before we came. We decided to call housekeeping the next day if they did not freshen the room. The next day when we returned from the beach, the room smelled fresh and the beds had been made, but all of our towels were missing. We called housekeeping to report this. We showered using the beach towels we had just used and called housekeeping again before we left for the evening. When we returned, the fresh towels were finally there. On our last day, we left early for family activities. When we arrived back in the evening, the room had not been serviced. It was late and we were checking out in the morning, so we went to bed and in the morning reused our towels and finished up the bathroom amenities that we had. Definitely not a resort experience this time! We probably should have complained and asked for a refund of the resort fee. But we had a flight to catch and will probably just opt for another hotel/resort the next time we're in town.
for Everyoneby Rob from Miami
Very spacious suite...well equipped.Posted Aug 28, 2013
Pros: Spacious, well equipped.
Location: Beach, and of course golf, golf, golf....
Three generations of our family enjoyed the two bedroom suite. Living room was large enough for us to host 20 people in a reception.
for Familiesby D. from Texas
Beautiful location with golf, tennis, & pools.Posted Aug 25, 2013
Pros: Beautiful grounds, pools and comfortable room. We needed the tub drain fixed and maintenance came right away to fix it.
Cons: Replacing the towels every couple of days would be nice.
Location: It is a 15 min. drive to Honeymoon Island, where the beaches are beautiful. Clearwater beach is about 20 min. away. Mall & theater 10 min.
This was our second trip to Innisbrook and we love it. We think the grounds are beautiful and the Loch Ness pool is fantastic for our kids. There weren't many people at the end of summer which is a plus. The location is close to multiple beaches, restaurants and shopping. The room was clean & comfortable. There were washers & dryers that do not cost a thing. We like to save a little money so we didn't eat on the resort, but there are several restaurants on the property. It is just a really relaxing, gorgeous location.
Posted Aug 19, 2013 on Hotels.com