This hotel should rightfully be called a motel, and resort should be nowhere in the title. This hotel has cold cement floors everywhere except in the rooms, which are tiled. Our first room had a King size bed and a pull-out couch (we didn't need the couch) and was a decent size. When we arrived, there was a large puddle of water in the middle of the room, with no indication of where the water came from. I should have just wiped up the water and be done with it, but I called the front desk (had to use my cell phone as there are no phones in the rooms). Manager came up and determined the leak came from the air conditioner and "upgraded" us to another room that had a view of the pool - big deal. It also had a smaller bed and couch, and the room was smaller. Walls are thin, and you hear everything your neighbors are watching or talking about. Oh, and there was construction right outside our door at TWO THIRTY IN THE MORNING. Not the hotel's fault, but it didn't help our perception of our stay. Their policy is NOT to clean your room unless you request it. The bed had just a sheet and a very thin blanket, so thankfully the heater worked just fine, as Florida can be cold in January.