Ratings based on 798 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wichita, KS

Great hotel

Posted Aug 18, 2014
Location: Clearwater beach is close by. Trolley is great to visit surrounding areas.
We visit Clearwater Beach once a year. We stay at Sheraton. Our kid loves it. We like the pool and the walk to the beach. Bed is very comfortable. Carpet is new. Excellent place to stay.
5 out of 5
Recommended
for Families
by A verified traveler from Mass

Very Helpful Friendly Staff

Posted Aug 18, 2014
Pros: The Staff and amenities.
Cons: Free Internet.
Location: Great Location. Has everything.
The Hotel was a great place to have a vacation. Everything you need was onsite. The staff were very helpful and pleasant. The only negative was the room was a little small and you had to pay for internet.
5 out of 5
Recommended
for Couples
by A verified traveler from Orlando, Florida

Great Renovation, rooms are wonderful.

Posted Aug 14, 2014
Pros: Everything
Cons: Friday-Sat Buffet in Rusty's is $5 over priced. Need healthier breakfast offerings.
Location: Sleep under an umbrella on beach and eat at Rust's, the world ceases to exist past the drive until we check out!
Everything awesome, best trip there in 11 years of being a patron.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
It was a great hotel- I wish there where more activities for kids- They also have so much property, they definitely could use a bigger pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2014
We really enjoyed our stay! The only drawback was there was no free breakfast. But other than that, we loved it!
1 out of 5
by A verified traveler

needs major updates. Staff not accommodating

Posted Aug 4, 2014
We were told that because we booked on Expedia, we will not be considered as priority, therefore we got one of the worst rooms, near the elevators and poor view.
2 out of 5
by A verified traveler

Disappointing facilities

Posted Aug 4, 2014
Pros: friendly staff
Cons: interior
Location: good location still long ways from water
Disappointing facilities expected a 4 star hotel or better for the price. Friendly staff, good location, beach front but still 1/4 mile from water.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location on the beach!

Posted Aug 4, 2014
There are many recreation opportunities on the beach that the hotel doesn't tell you about! Unfortunately you must discover them for yourself
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 3, 2014
We stayed two nights in late July and found it to be lovely. Pool is a bit small and was quite crowded (I suspect some "neighbors" may have been visiting). Pool bar was great and accommodated us with room service when the cafe at the pool had closed. Restaurant offerings were tasty and service was good. The one thing missing was a mini-fridge in the room.
2 out of 5
by A verified traveler

not what I expected.

Posted Aug 2, 2014
Pros: they guys that helped with luggage were nice and the ladies in the gift shop
Cons: the sound proof between rooms they could be nicer and more helpful they could not charge you to park
Location: outlet mall and universal studio
found kids dirty underwear in our room. Staff was not very helpful or friendly. The guys that help you with your luggage and the ladies in the gift shop were nice. That bathroom was not very well designed, and it was hot in the hall ways. You had to pay to park and on top of that you paid tax to! You could hear the water running from other rooms when they were taking a shower. It was not very sound proof. Then they tell you when you check in that they will charge your credit card day for anything you might charge to your room. They didn't ask they just said they would. Don't think we will stay there again.