Ratings based on 761 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Great hotel

Posted Jul 30, 2014
Cons: the hotel should have their own beach chairs, we rented them from a vendor but they leave at 6pm so we couldn't enjoy the sunset
Location: shepards is the best place to go at night, probably the only good one, go casual
great hotel, friendly staff, we were 7 girls and every time we needed something, the staff would be very attentive. very nice beach.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2014
Nice. Bad reviews about the beach not warranted. We new up front what it was like.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Hotel was very nice.

Posted Jul 27, 2014
Pros: Location, quite rooms, and view of ocean and sunset was good!
Hotel was very nice. The hotel is right on the beach, however take sandals as the sand can be quite hot and the walk is good distance. The hotel was at capacity during our stay so the pool was very crowded and we did not use. Enjoyed the use of jet ski rental for 4 hours early in the day, was a blast. Caution legs were sore the next day though.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Kinda long walk to beach

Posted Jul 19, 2014
Beautiful hotel, had beach toys for kids but kinda far walk for little ones... No drinks out at beach in the area so pack your own. Must pay for chairs and umbrellas so pack that too.... Breakfast not included with an approximate $300/ night room?! But the breakfast buffet is delicious at $6 for under 12 yrs old and $17 for adults... Overall impressed with the hotel but would have loved an option to be included in the complimentary breakfast and appetizers daily, but wasn't asked to even pay extra for it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salem,NH

Relaxing atmosphere

Posted Jul 13, 2014
Pros: Staff is excellent. Located right on the beach.
Location: Could walk to the main Clearwater Beach area with many shops and restaurants (10 - 20 min.) but drove instead as it was hot and humid (5 min.)
We enjoyed our stay at the Sheraton Sand Key Resort. The staff was very friendly, pleasant, accommodating, and professional. The hotel was very clean. Quite an accomplishment as it is on the beach. It is about a 5 minute walk to the beach from the hotel. It is all sand however and is not as much of an effort as I read in other reviews. We would definitely stay here again.
Comment from Hotel Management
Jul 25, 2014 by Darla, Hotel Management
I was delighted to read your review and that your experience was better then you anticipated. Our associates are committed to providing you with the service levels and recognition you deserve and expect. They genuinely enjoy doing so. Thank you for recognizing our housekeeping department. As you stated, it is quite an accomplishment with all that sand. I have shared that comment with them. We often think we have the best of both worlds: our amazing private beach with its tranquility, yet close enough to the action of Clearwater Beach. We hope you will have an opportunity to return.
5 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh

Very nice hotel away from all the touristy crowds

Posted Jul 13, 2014
Pros: The view is exactly what I wanted it to be.
Cons: Offer of free wifi, but was still charged for it.
Location: Location is close to the tourist attractions in Clearwater. Jolly trolley is a convenient way to get around.
Very happy with the room, the view, the staff, and the amenities. 24 hour convenience store on site. Food was very good also.
Comment from Hotel Management
Jul 23, 2014 by Darla, Hotel Management
It is very satisfying to hear that your expectations were fulfilled during your stay. Our associates truly care and do their best to ensure that you enjoy your time with us. The view is serene; so very peaceful and relaxing. On the Wi-Fi issue, it is one of our standards to have a fee in place however just recently we have modified this in a small way and all internet in the lobby or The Mainstay Tavern at The Link @ Sheraton Experienced with Microsoft (the Link) is provided free of charge. This may be a step in the direction of providing it complimentary in all guestrooms but for now it remains as a fee based service. I sincerely apologize if you were given the wrong information. The Jolly Trolley is fun to ride and it gives you a taste of our local color and flare. We also have the PSTA Sun Coast Trolley which has more of a structured schedule.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, WA

We didn't want to leave!!!!

Posted Jul 12, 2014
The hotel is in a wonderful location. BEAUTIFUL,AMAZING and WONDERFUL BEACH!!!!!!! The hotel is a little outdated but it was clean. The staff was really nice and we will go back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Very nice place with a lot of great amenties.

Posted Jul 7, 2014
Pros: Everything
Cons: Nothing
Location: Very good location. Close to the strip, pier and close to shopping & dining.
Very nice place with a lot of great amenties. Very clean. Restaurants & bar very good. Close to the beach. Will definitely stay here again.
Comment from Hotel Management
Jul 16, 2014 by Darla, Hotel Management
You can enjoy the relaxing natural beauty of Sand Key or cross the bridge and Clearwater offers a seemingly endless supply of entertainment and outdoor activities both on land and at sea. We are pleased you enjoyed our location. It is very satisfying to hear that your expectations were fulfilled during your stay. Our associates truly care and do their best to ensure that you enjoy your time with us.
5 out of 5
Recommended
for Everyone
by Maureen from North Wales, Pa

Lovely Hotel, Great Location on the Beach

Posted Jun 17, 2014
Cons: Honestly, This hotel was just perfect for us. If I was to offer any suggestions, it would be to put a beautiful organic garden on the lower roof.
Location: Great location on the beach and next to a bridge that you can cross over by foot to watch a spectacular sunset and cross over to a more restaurants
We had a 3 night get away and stayed at the Sheraton Sand Keys on Clear Water Beach. We were so impressed with the cleanliness of the hotel and friendliness of the staff starting with the charming woman at the Reception Desk. We enjoyed the GYM on the ninth floor that had new equipment, head phones and a beautiful view. The Gift Shop and Snack Shop had a nice variety and the woman in both stores again were charming and helpful. We enjoyed the Italian restaurants that were recommended by the hotel such as Stefanos and our very favorite Cesares. We have stayed at this very hotel twice now and are planning our return during the holidays.
Comment from Hotel Management
Jun 19, 2014 by Darla, Hotel Management
It is our goal to effectively meet the expectations of our guests and provide excellent customer service. It is gratifying to read that your experience here with us was very positive. I am pleased that you enjoyed Sheraton Fitness; the view is beautiful. Thank you for recognizing our associates. They are genuinely friendly and caring. Walking the bridge is a breathtaking view. It is 2.0 miles from the Sheraton to Clearwater. How perfect that you were able to see one of our beautiful sunsets. There are many different restaurant venues to experience from. There is everything from the freshest seafood to char-grilled steaks, pastas, pizza and the list goes on. We are always open to solutions that will beautify our property. Thank you for your roof top garden suggestion. We will look forward to your next visit.
5 out of 5
Recommended
for Everyone
by Rich from Zeeland, MI

Wonderful accommodations, friendly helpful staff.

Posted Jun 16, 2014
We stayed for 4 days. Excellent accommodations with very friendly and helpful staff. We felt very welcome and had an excellent time! Would highly recommend if you are looking to stay right on the ocean.
Comment from Hotel Management
Jun 18, 2014 by Darla, Hotel Management
I am delighted you found our resort to be an oasis from the everyday busy life we all seem to live. “Welcome to Our Island.” We do hope you will plan another visit. Our associates are wonderful; they are so laid back and genuine, and it's clear that providing an amazing experience is their primary objective.