Ratings based on 669 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby TAM from UK
nice hotel with great beachPosted Nov 26, 2013
Pros: good position and facilities very good staff
Cons: our room was slightly tired, the bathroom door jammed at 4.30am - not good but the night staff fixed it straight away
Location: it's a nice resort but by most standards somewhat overdeveloped - a shame because it is a beautiful coastline. Guppys restaurant in India Rocks is sup
good quality hotel only downside is the neighbouring hotel which is some 20 storeys high.
for Familiesby A verified traveler
Posted Nov 23, 2013
Pros: BEAUTIFUL LANDSCAPING. GREAT LOCATION
Cons: STAFF WERE NOT REAL HELPFUL IN ASSISTING US. WHEN WE ASKED WHERE SOMETHING WAS, THEY STATED "JUST GO DOWN THERE" AND POINTED DOWN THE HALL.
for Everyoneby A verified traveler
Posted Nov 20, 2013
for Everyoneby rob from michigan
It is an older hotel but the staff is exceptional,Posted Nov 17, 2013
Even after Expedia totally screwed up my reservation By booking a room with two queen beds With a view of the parking lot instead of a king bed with ocean view, the staff was still able to find me a king room with a decent view. As a result of this I will no longer use Expedia to book hotel rooms ever again.
for Everyoneby A verified traveler
Posted Nov 17, 2013
for Everyoneby lucia from Boston,Ma
Close to the beachPosted Nov 17, 2013
The staff were helpful, and nice. When I was checking in the staff asked me if I wanted to have a late check out when I left, and that was just perfect. The room was perfect and clean. The view from my room was a little obstructive but I still could see the beach and the ocean. It was a nice experience, def. When I go back to Clearwater , Fl I will go back to the Sheraton keep the good work.
Jan 20, 2013 by Darla
Thank you so much for taking the time to recognize our outstanding associates. They truly enjoy going above and beyond to make your stay special. We do have a beautiful location with the beaches, views and sunsets. We are pleased that your experience was as anticipated. We look forward to another opportunity to serve you.
for Everyoneby Nik from FL
Not worth my money. Who would know...Posted Nov 14, 2013
Pros: Beach - hotel did not impress me
Cons: staff should care and cater to your needs
Location: Visit dolphin Winter while in Clearwater,FL
My room was 208. Condition of the room was poor and view from the window was dirty carpet full of cigaret butts. At the time of check in I was instructed they had only 2 rooms left. If I have knew that I would stay someplace else and pay the same premium price. (this was one the most expensive hotel in the area at the time of purchasing thru Expedia). It is nothing worst then waking up in sunny Florida with a view of other people garbage.
for Everyoneby Elaine from Washington, DC
great location for a weekend getawayPosted Nov 13, 2013
Pros: proximity to the beach, friendly staff, great views from the balcony
Cons: a bigger or second hot tub - it was crowded all the time
Location: 3 great restaurants across the street, also close to Indian Beach
We went to Clearwater for a long weekend and found this hotel to be perfect for a short stay. It is in a nice, quiet area, and the beach is perfect. Ignore the reviews that say it is a long walk to the beach - the beach is adjacent to the pool area and is white and beautiful, an easy walk. The hotel is next to the Sand Key park so there are bathrooms and showers next to the hotel beach area. Beach tent / chairs are reasonably priced and the staff is kind and helpful. The bartenders at the poolside bar are full of energy and pour very generous drinks. The front desk staff were also very helpful and accommodating. The hotel is within walking distance to 3 very good restaurants. If you are a Starwood member, let them know to put you on the Starwood floor. I would stay at this hotel again - all around a good experience.
for Everyoneby JJ
Everything was great except the bathroom.Posted Nov 12, 2013
Cons: Please remove and destroy those horrible showerheads!
The staff was friendly. The pool was amazing. It's on the beach. The only disappointing part was the bathroom. It was tiny and the shower head was horrendous! It's great that hotels are trying to conserve water by switching to low flow shower heads, but these were absolutely the worst I've ever used. The pressure is so weak that you have to keep scrubbing and scrubbing to attempt to remove the soap from your body. No matter how long I scrubbed, it felt like there was a layer of soap that I couldn't remove from my body. Worst shower ever!!!!
Jan 19, 2013 by Darla
Our associates truly care and do their best to ensure that you enjoy your time with us. We are renovating on a regular basis to keep the hotel updated and will continue to do so to fix those areas that are in need. I apologize for the hot water issue. I want to thank you for sharing your comments with us as it is very important for us to hear the voice of our customer. I can assure you your comments will be shared so that improvements can be made.
for Everyoneby Buster
Awesome getaway on the beach!Posted Nov 4, 2013
Pros: Super-friendly and helpful staff. Nice rooms and everything you need on-site.
Location: We found 3 great restaurants within walking distance; one breakfast cafe, one casual bar & grill, and a nicer Spanish place.
We loved, loved, loved this place and would come back in a heartbeat! It was on the best section of beach in the vicinity. Great pool area and plenty of toys available. Total party vibe but also easy to relax and find quiet space if you like.
Jan 6, 2013 by Darla
Your comments were delightfully upbeat. I am pleased that you enjoyed your stay. Our associates truly love being around people with a fun outlook such as yours and ensure they guide you in the correct direction for an enjoyable stay. It is a great place to unwind from everyday issues and just have a good time relaxing on your own little slice of beach.