In-room safe, desk, iron/ironing board, free WiFi

Reviews of Super 8 by Wyndham Clearwater/St. Petersburg Airport

2 out of 5

Reviews

6.4
Rating 10 - Excellent. 201 out of 1002 reviews" "
Rating 8 - Good. 254 out of 1002 reviews" "
Rating 6 - Okay. 186 out of 1002 reviews" "
Rating 4 - Poor. 167 out of 1002 reviews" "
Rating 2 - Terrible. 194 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jesse

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Several cockroachs seen crawling across the floor at 11 at night while using the restroom. Let the front desk know and was provided a can of big spray and was told sorry. Then when checking out in the morning and again relaying the bug problem but was this time ignored and completely disregarded my complaints and tolde to call the number on the wall and he would answer and do nothing about it. If you like roches and disrespectful employees then book a room ASAP.
Response from Guest Services on Mar 27, 2024
Thank you for your response. We appreciate your forth-coming and letting us know that there was an issue. We took your words and called in pest control to take care of the issue within hours of your check-out. We would like to extend an invite for a future reservation to come pay us directly and experience a better room and stay. Thank you for your review.

4/10 Poor

Laura

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and not updated. Room smelt musty and stinky like a bowling alley. Overall stay was ok, not preferred. Woke up to guy that stayed at hotel who had his tires slashed by a prostitute who had approached him the night before that he turned away. Do not recommend this place.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 27, 2024
We appreciate your review and are saddened that this situation had occured. Everyday we try our best to satisfy all guests.We also recommend that all guests refrain from getting involved with anyone who you do nto know as poor situations like this occur. Rest assured though that the situation has been handled and a follow up with the other guest was already made.

10/10 Excellent

Bhagyesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Manager on Mar 24, 2024
Hello Bhagyesh,We appreciate you taking the time to share your feedback with us. We encourage you to reach out to our management team directly to discuss your concerns further. Thank you for staying with us, and we hope to welcome you back in the future.

4/10 Poor

Philip

Disliked: Cleanliness
The room smelled of smoke and was dirty. Left and went another place
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Mar 7, 2024
We are sorry to hear that you were displeased that you room was not up to par. We would have done something about it if we were told and right away instead of being lied too. Please consider giving us another try in the future.

8/10 Good

Reinaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 29, 2024
Hello Reinaldo,Thank you for taking the time to share your feedback with us. We value all guest comments to improve our services for future stays. If you have further details to discuss, please feel free to reach out to our management team directly. Your input is appreciated as we strive to enhance our guests' experiences.

2/10 Terrible

Don

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This motel was terrible dirty.Even for motel 8 for 155.00 a night you should have a clean place to stay ,never again .
Response from Manager on Feb 24, 2024
Hello Don,We appreciate your feedback regarding your recent stay with us. It's important that we know about your experience. Please reach out to the management team directly to discuss your concerns further. Your input will help us improve our services for all our guests.

4/10 Poor

JOEL, san jose del monte

Disliked: Cleanliness, staff & service, property conditions & facilities
👎
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello JOEL,We are disappointed to hear about your experience and truly value your feedback. We encourage you to reach out to our management team directly to discuss your concerns in more detail. Thank you for bringing this to our attention.

6/10 Okay

Gary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very dirty and seemed very unsafe as security locks were broken on side doors.
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Gary, We take all feedback seriously and will address your concerns with our team to ensure a safe environment for all guests in the future. Thank you for bringing this to our attention.

4/10 Poor

Gary

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Had to lift up back of stool to flush, and sheets and towels and bed spread had stains 😢.
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello Gary, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues mentioned to ensure a more pleasant experience for our future guests. Thank you for bringing this to our attention.

6/10 Okay

Landy

Traveled with family and small children
Liked: Cleanliness, staff & service
Tremendous smell of marijuana.
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Hello Landy, We apologize for any inconvenience caused during your stay. Our hotel strictly enforces a non-smoking policy, and we appreciate you bringing this matter to our attention. We have since addressed this issue and taken appropriate measures to ensure that all guests have a comfortable and enjoyable experience. Thank you for your feedback, and we hope to welcome you back in the future.

2/10 Terrible

Urjit, Tampa

Disliked: Cleanliness, property conditions & facilities
Room was very dated, towels unclean and torn
Stayed 1 night in Jan 2024
Response from Manager on Feb 3, 2024
Hello Urjit,We regret to hear about your experience with the room condition and towels. Our team strives to maintain a high standard of cleanliness, and we apologize for any oversight. We appreciate your feedback and will share it with our housekeeping department to ensure improvements are made. Thank you for bringing this to our attention.

2/10 Terrible

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
H
Stayed 1 night in Jan 2024
Response from Manager on Feb 3, 2024
Hello Michelle,We apologize for any disappointing experiences you encountered during your stay. We appreciate your feedback and will forward it to the appropriate department for review. Thank you for bringing these issues to our attention, as it helps us strive for better guest satisfaction. Please feel free to contact our management team directly to further discuss your concerns.

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to a PSTA complex, making getting around pretty convenient. Breakfast and the staff in general were accommodating and friendly. The only issue I had was the thunderous noise (from 10pm-4am) coming from the upstairs neighbour. I raised the issue with the night staff and was pleased to find the issue resolved the next night. For the value and location, I would recommend this Super 8.
Stayed 3 nights in Jan 2024
Response from Manager on Jan 31, 2024
Hello Craig, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our property conveniently located and enjoyed our friendly staff and breakfast. However, we apologize for any inconvenience caused by the noise from your upstairs neighbor. We are glad that our night staff was able to address the issue and that it was resolved the next night. We appreciate your recommendation and hope to welcome you back in the future.

10/10 Excellent

valerie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not worth the stay dingy towels and internet sucks no strong connection
Stayed 1 night in Jan 2024
Response from Guest Services Manager on Jan 15, 2024
Thank you for your review. We appreciate your business and hope to retain it in the future. Just come on in and see us directly so that these issues can be fixed for you and all of our guests.

10/10 Excellent

Lucie

Stayed 1 night in Jan 2024
Response from Fron Desk Supervisor on Jan 15, 2024
Thank you very much for the wonderful review. We are stoked to have had you here with us along with your family. Please consider us again in the future.

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 26, 2023
Thank you for your review. Please have a wonderful New Year coming up. Stay safe.

6/10 Okay

jamie

Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello jamie,We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share regarding your experience, please reach out to us directly so that we may address any concerns. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Robert

Liked: Staff & service
Close to PIE which I needed
Stayed 1 night in Dec 2023
Response from Chace, Front Desk supervisor on Dec 24, 2023
We are thankful to have had you stay here. Have a safe flight home.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No going back
Wasn't the best employee a little slow and the beds sucked.
Stayed 1 night in Oct 2023
Response from Manager on Dec 23, 2023
Dear Guest,We apologize for any inconvenience you may have experienced during your stay. Our team strives to provide efficient service, and we appreciate your feedback to help us improve. We also take your comments regarding the beds seriously and will share them with our management team for their review. Thank you for choosing our hotel, and we hope to welcome you back for a much-improved experience.

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Hello Spencer,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. We hope to welcome you back soon for another great stay!

8/10 Good

Leslie Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean rooms with room service every day. Indoor connecting corridors with lift/ elevator. Simple but quite sufficient cereal, toast, pastries, yogurt breakfast with coffee and fruit juice. Would stay there again.
Stayed 9 nights in Nov 2023
Response from Manager on Dec 2, 2023
Hello Leslie Michael,Thank you for taking the time to share your positive experience with us! We are delighted to hear that our friendly and helpful staff, along with our clean rooms and daily room service, met your expectations. We're glad you found our breakfast options to be sufficient and enjoyed the convenience of our indoor connecting corridors and elevator. It would be our pleasure to welcome you back for another stay in the future!

2/10 Terrible

Lorenzo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They were rude and very unaccomdating
Stayed 1 night in Nov 2023
Response from Guest Manager on Nov 10, 2023
We appreciate your business however, we do not appreciate trouble makers and individuals who have had disturb the peace multiple times in a three day period. We are always welcoming towards all guests but the reciprocation must be shown back. Again, in respect to our establishment it was not kind of you to destroy our room during youyr three night stay.

4/10 Poor

Amer

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mediocre hotel. Could do with a refurb.
Stayed 1 night in Oct 2023
Response from Guest Services on Nov 2, 2023
Thank you for review and rating. We are displeased that you did not enjoy your stay. We would love to invite you back so that we can change your mind about our establishment. Book directly so that we can better serve you.

8/10 Good

John

Stayed 1 night in Oct 2023
Response from Chace, Front Desk Supervisor on Oct 30, 2023
Thank you sir for your great review of our establishment here in Clearwater, Florida. We hope you and yours had a delightful time while you were in town. Please come see in the future.

8/10 Good

Julian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches Personal und sauber. Zimmer mit zwei Erwachsenen und zwei Kindern etwas klein, aber OK
Stayed 2 nights in Oct 2023
Response from Manager on Oct 28, 2023
Hello Julian,Thank you for your kind feedback! We are sorry that the room size did not quite meet your expectations. Please let us know if we can be of any assistance or any concerns you wish to share, you can always reacho out to us via our customer care email.

4/10 Poor

C

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty & Disgusting Throughout!
This Super 8 is really dirty, including stained linens on beds and very stained and dirty carpets. When entering the hotel, we were met with a super heavy bug spray smell. The front desk employee who checked us in was angry that we had used Hotels.com and not booked our room directly with the hotel. Terrible experience!
Stayed 1 night in Oct 2023
Response from Manager on Oct 6, 2023
Hello C, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Good

Byron

Stayed 1 night in Sep 2023
Response from Guest Services on Oct 17, 2023
Thank you so much for the good rating upon our establishment. We hope to see you again in the future.

2/10 Terrible

Antonio

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Sep 28, 2023
Hello Antonio, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities
Will not be staying here again. Even the towels were dingy
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 22, 2023
Thank you for your review. It is with a great displeasure that your stay was not to your standard. We would like to have another shot at servcing you in the future. Please come visit us directly by walk-in directly and we will change your mind from a 1 star to a 5 star. See you down the road.

10/10 Excellent

Mariana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and friendly staff! Good place to spend a night or two on your trip.
Stayed 1 night in Sep 2023
Response from Manager on Sep 17, 2023
Hello Mariana,Thank you for taking the time to share. We appreciate your feedback regarding our staff and your comments about our price. We hope to see you again to deliver you with a 5 star experience.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Staff is amazing. It's like a huge family of hilarious people. Rooms are pretty decent. The third floor is very nice but more expensive.... Prepare to pay more up there. The pool is still warm just as the weather.
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 16, 2023
Thank you for your review. It is a pleasure to service you. Come on back and see us soon.

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff sucks
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 12, 2023
Thank you for your review. I am sorry that you happened to have felt that way towards the staff. We pride ourselves on our customer relations and typically never have issues such as your placed comment. We greatly appreciate the opportunity to address this in person to the front desk manager or general manager about your grievance concerning the staff so that it can be remedied in the future.

8/10 Good

Jo Ann

Business traveler
Was staying because of the hurricane. Booked on line. The day before i was to check in i got a call. I was asked if i planned on checking in. I said yes. He said he could not guarantee avroom with two queen beds. I said i reserved 2 queens. He said duke enegy has booked the bulk of those rooms. And they pay way more then you did. What???? What differnce does that make to me. Each customer should be treated the same. No matter what they are paying. The room was fine. Towels were grey as they are not cleaned with bleach. And are very very very thin.
Stayed 1 night in Aug 2023
Response from Guest Services on Sep 4, 2023
We thank you for your stay with us and we tried to make sure you had a great room. However, as forementioned upon arrival via your admission of having birds, we could only accommodate a first floor room only. We are glad to have been able to give you the two double queens as originally requested.Thank you for your stay and we hope you give us another shot and see and stay in one of our upstairs rooms.

4/10 Poor

Roy

Disliked: Cleanliness, property conditions & facilities
Not in very good shape
Stayed 3 nights in Aug 2023
Response from Guest Services on Sep 4, 2023
Seems like you all had a great time while you were here. We thank you for your stay and looking forward to seeing you down the road.

2/10 Terrible

Amanick

Stayed 1 night in Sep 2023
Response from Guiest Services on Sep 22, 2023
We are displeased that your stay was satisfying to you and your guests. If you ever reconsider visiting us in the future then please come see us directly so that you can be served better and more proficiently.

8/10 Good

Roger

Stayed 1 night in Aug 2023
Response from Guest Services on Aug 30, 2023
Why thank you Roger for your rate on our establishment. It was an honor to have had you here with us during your stay. please come visit us again in the future.

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service
Came here for my birthday and thanks to a friend, I was able to spend quality time with my loved one. Thanks for the 2 superb nights of romantic getaway.
Stayed 1 night in Aug 2023
Response from Guest Services on Aug 25, 2023
We are very happy that you had a wonderful birthday, Please visit us again anytime you are in the area.

2/10 Terrible

roland

Stayed 1 night in Aug 2023
Response from Manager on Oct 28, 2023
Hello roland,We apologize for any inconvenience you may have experienced during your hotel stay. Please let us know the specific issues you encountered so we can address them promptly and ensure a better experience in the future.

6/10 Okay

T.j

Stayed 2 nights in Aug 2023
Response from Manager on Aug 26, 2023
Hello T.j,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Book at your own risk.
Front desk staff very friendly. Initially giveback a room that smelled of smoke. Upon bringing this to the attention of the front desk, new room assigned. Room was okay but towels were full of stains.
Stayed 1 night in Aug 2023
Response from Guest Services on Aug 24, 2023
Thank you for staying with us and thank you for your feedback. We are happy to have accommodated you in moving you from one room to another and to help you with all your other needs. We hope to have you back sometime soon. See you down the road.

6/10 Okay

Jennifer

Disliked: Cleanliness
Stayed 5 nights in Aug 2023
Response from Front Desk Supervisor on Aug 20, 2023
Thank you for allowing us to serve you while you were here. Please come visit us again soon.

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a horrible experience. The front desk guy Fernando smokes marijuana between guests right by the front door, you can smell it as soon as you walk up. The front desk smells like mold, the door to our room was broken. It just opens without the key. The room is so nasty and you can smell the mold all in the halls and even worse in the room. When we asked for a refund because we have an infant and couldn’t stay there with him, the manager deven and chase couldn’t bother to deal with us and said they’re unavailable even though they were consistently on the phone with Fernando in front of us. Then Fernando stormed out while I was asking for a refund and proceeded to smoke in front of the entrance. I don’t know who would think that place would be safe for an infant.
Stayed 1 night in Aug 2023
Response from Guest Services on Aug 31, 2023
We thank you for your response and giving us this information. As it turns out accordingly to your last statement on another platform we could not find any information on who you are. Sorry we are unable to help though.

6/10 Okay

Michael

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Awful
The hotel was a lil run down. The lady at front desk seemed put out by us trying to check in. While in our room we found a roach crawling on the wall. Will never stay there again.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 17, 2023
Hello Michael, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Poor

Carolina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk Supervisor on Aug 15, 2023
We are very sorry that you did not have an extremely pleasant stay within our establishment. We apologize for any and all confusion concerning check-in times and check-out times. The reason why there were unexpected fees at all is due to the choice to check-in extremely early instead of a late check-in.

8/10 Good

Travis

Stayed 3 nights in Jul 2023
Response from Manager on Sep 1, 2023
Hello Travis,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

malcolm

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk Supervisor on Aug 11, 2023
We appreciate your feedback and although we have no recollection on who Malcolm is in regards to this rating, we encourage all guests to book directly with our establishment. We welcome the opportunity to hear real time feedback from the actual guest so that we can get whatever terrible issue fixed asap.

10/10 Excellent

wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk gentlemen were more than helpful it was a delight doing business and we will return.
Stayed 2 nights in Aug 2023
Response from Front Desk Supervisor on Aug 9, 2023
Ms. Grant, we are pleased to hear that your stay was a very pleasant one and the greetings you have received upon check-in warm and welcoming. It is are pleasure and honour to have had you during your visit. We are sincerely looking forward in the future to accoommodate you with the same decency and with the same room. Come visit us directly.

2/10 Terrible

Nicole

Stayed 1 night in Aug 2023
Response from Guest Services on Aug 28, 2023
We are sorry you had a bad time at our establishment. It is imperative to always come to the hotel and not do things online as there are many faults that occur that are out of the hotels hands. Hope to see you in the future as you come in so that we can make it up to you.

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 9, 2023
Hello oscar,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Front Desk Supervisor on Jul 31, 2023
It was so great to meet you and yours truly. Please come back and visit us again. Have a safe and amazing rest of the year 2023.