Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted May 1, 2015
Pros: location, helpful staff
Location: the hermitage, st. issac cathedral, Nev. Pro,
staff are helpful, great location, clean and spacious room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dresden

zentral gelegenes Hotel mit hilfsbereitem Personal

Posted Mar 28, 2015
Pros: Freundlichkeit und Hilfsbereitschaft des Personals, helles Zimmer, zentrale Lage
Location: im historischen Zentrum. Eremitage, Bluterlöserkirche, Newa, St. Isaakskathedrale…zu Fuß erreichbar
Mein 7-tägiger Aufenthalt im Herzen House war aus vielerlei Gründen wunderbar. Ich wollte ein kleines "normales" Hotel, keine Kette, kein übertriebener Luxus und war damit genau richtig. Ich wurde sehr freundlich und zuvorkommend begrüßt, mir wurde alles gezeigt und kleine Tipps gegeben - ich habe mich sofort wohl gefühlt. Das helle Zimmer, der Service und das Frühstück (neben Toast, Brot, Eiern, Wurst, Käse und Marmelade gab es auch leckere Pelmeni umd Milchreis o.ä.) waren prima. Die zentrale Lage macht es einfach, die Sehenswürdigkeiten im historischen Zentrum zu Fuß zu erreichen und die nahegelegene Metro ermöglicht weiter entfernter gelegene Ziele und den Flughafen einfach zu erreichen. Ich würde sofort wieder hinfahren
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Aix-en-Provence

Hôtel agréable et très bien situé

Posted Jan 5, 2015
Pros: Très bonne situation géographique. Personnel accueillant et efficace. Point d'accès internet Coffre fort mis à disposition
Location: A 5 minutes de l'Ermitage, de la Cathédrale Saint-Isaac, du métro, de la Néva, de Nevsky Prospect ....
Nous avons passé une semaine dans cet hôtel situé au quatrième étage d'un immeuble en plein coeur du centre historique de Saint-Pétersbourg les pour les fêtes du nouvel an. Nous avons particulièrement apprécié le professionnalisme et la gentillesse du staff toujours disponible pour rendre notre séjour des plus agréables : même le champagne nous attendait dans la chambre pour la nouvelle année! La chambre standard que nous occupions était agréable et fonctionnelle (beaucoup de rangements), la literie confortable. Le petit-déjeuner sous forme de buffet est simple mais copieux. Du café, du thé et des petits gâteaux sont à disposition 24h/24 (particulièrement agréable avec -15 dehors!!!). En résumé : je le recommande et encore merci à toute l'équipe!
4 out of 5
Recommended
for Families
by A verified traveler

Perfect location

Posted Dec 29, 2014 on Hotels.com
+ Good location Super fast WiFi Free Parking All other nothing special.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Israel

Nice small hotel, Very central

Posted Dec 28, 2014
Pros: LOCATION and friendly staff
Cons: rooms are too small
Location: 5 minutes walking to Winter Palace, Izaak cathedral, Admiralty, Nevsky prospect, metro, ...
stay for a week, very nice and clean hotel, pleasant staff, very close to everywhere. rooms are small
5 out of 5
Recommended
for Personal Event
by Annafrom Fullerton, CA

Great deal in awesome location

Posted Dec 20, 2014 on Hotels.com
Excellent deal in the heart of St. Petersburg. The staff was extremely helpful. I had a minor issue with my shower - which was resolved immediately. The breakfast was not fancy - but there was plenty of it! Hotel entrance is well secured with doors opening straight onto a busy street without having to go through any poorly lit 'podvorotnya' as is the case with some other budget hotels in the area. Metro is literally 2 minutes away though most tourist sites are within walking distance. Very quiet. Will stay again and recommend to others.
5 out of 5
Recommended
for Personal Event
by Markfrom U.S.A

Best hotel for overall value in St. Petersburg

Posted Dec 3, 2014 on Hotels.com
This was truly an excellent hotel if you do not require a 5 star hotel. All of the hotel staff was so Professionally trained. All of the staff were fluent in English and giving any guidence I requested was their pleasure to assist. The hotel location could not have been better.Just a 5 to 10 minute walk to most major sites. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Hotel, Superb Location

Posted Nov 9, 2014
Pros: Location and friendliness
Cons: The bathrooms are a bit '60's but clean.
Location: Central to all tourist hotspots
Different to an English hotel as it's on the 4th floor in a multi occupied building. We thought it was great, very clean and tidy, exceptionally helpful staff. As for the location it was great - walking distance to all the main things you go to St Petersburgh for. Would we go again? Too right we would.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmngham

Fantastic location

Posted Nov 6, 2014
Pros: It's loctation and the friendliness
Location: St Isaac's Cathedral, The Hermitage, Russian Orthodox Cathedral and Church of the Spilt Blood
We did wonder where we'd arrived at first because the hotel is located on the 4th floor of what appears to be an apartment of office block. However it was very clean and tidy, the staff were really helpful and recommended a lovely steak house and gave us wine vouchers to use. It was so centrally located that we could walk everywhere!
5 out of 5
Recommended
by Henrikfrom Denmark

Lille men godt hotel

Posted Jul 2, 2014 on Hotels.com
Et absolut anbefalelsesværdigt lille hotel meget centralt belliggende i St Petersborg. Morgenmaden var ikke det store sus men alt andet bare i orden: Venligt, serviceminded personale, små men velholdte værelser og meget fin rengøringsstandard. Hotellet hjalp, mod et mindre vederlag,mmed at få grundlaget for en visumansøgning bragt på plads.