Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
5.0 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by Eddy from Denver, CO

Beautiful Place-Lacking on maintenance promises

Posted May 16, 2014
Pros: Beautiful area and scenery
Cons: When people pay for a Nice place ... Maintain the Items in the room. It is "Tacky" to have items broken, and even more tacky when Nothing gets fixed!
This Place is absolutely beautiful, set in the country and we did love the stay. We reserved the Bastide Suite, we wanted to get the best room for our anniversary. The suite was a Large two room suite, we specifically wanted it because it had a whirlpool tub with LED mood lighting... Well upon checkin we mentioned that our safe was open but with the lock bolts left out in the locked position.. a simple problem to fix.. The checkin person was very nice and assured us they would get it fixed, when we came back that eve, still not working. We mentioned it again, and said we don't want to take all our valuables with us when siteseeing, again, said it would be fixed. Then that night we filled the tub with water, and tried turning it on.. the motor was seized, would just buzz. The next day we mentioned it didn't work, she said maybe you don't know how to use it.. I assured her, its a simple push on button... and the motor is seized.. (I do own whirlpool tubs.. and am an electrical engineer..).. So she walked up to the room and we showed her and she agreed it didn't work, and assured us she would get it "taken care of". I also told her the towel warmer was broken.. no big deal.... The next night I mentioned the Tub again and said this was our anniversary and really wanted it fixed, and also mentioned the safe still had not been reset so we could use it. We stayed there 4 nights. Constant friendly - will fix.. but Nothing ever fixed- Not good
5 out of 5
Recommended
for Everyone
by sjaramillo from bogota

explendid service, superb ambiance and surrounding

Posted May 14, 2014
Pros: its a very relaxing provence experience, rooms are new and confortable, and the service and view are amazing.
Cons: a larger selection of food on the breakfast buffet
Location: baux is a central place in the route of the lavande, very close to the castle, vineyards, oliveoil plantations, etc
we got there not expecting much, and we were surprised by the excellent service, the location is priviledged with nature. ALL staff, specially the ones at the front desk, were candid and helpful! We dined at the restaurant, it has around 10 tables, delicious modern cuisine. totally recommended.
5 out of 5
Recommended
for Couples
by A verified traveler from New York, NY

Great countryside location.

Posted May 19, 2010
Excellent facilities and service. Good dining room -- take the half-board option. It's convenient to the hustle and bustle of Les Beaux but provides a welcome contrast..