Ratings based on 508 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Nice beach and pool

Posted Feb 25, 2015
Really enjoyed my stay the beach was nice the pool was great and the bar was amazing. Bartenders were so nice!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas

Great beachfront resort

Posted Feb 17, 2015
Pros: Great rooms with beachfront balcony's. On site bar and restaurant. Food was great.
Cons: Didn't appear to be handicapped accessible, as needed to carry bags up and down stairs to get to rooms.
Location: Close to airport. Cost of taxi from the ferry dock is about the same as it is to the airport. ($9.00 per person)
Great place. Has great pool and beach. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio, TX

The front desk staff was very helpful.

Posted Feb 13, 2015
Pros: Beach front room, comfortable beds, etc.
Cons: Could use a little sprucing up/remodeling
Location: Ggeat location! just need a shuttle from the airport and cabs are available to take you anywhere...reasonably.
We arrived quite frazzled from our trip and the front desk staff was very helpful in getting us organized and into our beachfront, first floor room ... just as requested. The motel has a nice restaurant, service is a little slow, but we got used to the slower pace. Great bar, nice pool but the beach view has to be it's biggest attraction.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Beach

Posted Feb 6, 2015
Pros: Proximity to beach.
Cons: Encountered no problems
Location: Nothing is far away on the island. Cab can take you anywhere.
2nd stay at this Hotel. Beautiful bay and beach. Good food. The Friday night buffett was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Super crowded Holiday week. Crowded but pleasant.

Posted Jan 5, 2015
Put in room with bad view probably because there for one night only. Ask for building 3 or 4 and an upper floor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Best Western Emerald Bay

Posted Jan 5, 2015
Great beach and all rooms face the beach. Fun beach bar. Restaurant waiting staff needs improvement. Room clean and comfortable. Wasn't bothered by the plane noise being near the airport. Overall, fun stay!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hudson Valley, New York

Beachfront hotel with intimate atmosphere

Posted Jan 3, 2015
Pros: Beach, ambiance, intimate size, clean rooms, safe environment, friendly staff, open air restaurant.
Cons: Ask the rooster to crow later than 4 am! :-)
Location: Located across the street from the airport's runway. Walk to airport, walk to bus stop for local Dollar Bus, or grab a taxi at front door & go!
Stayed at Emerald Beach Hotel for five days and LOVED IT. Walked there from the airport, it was that close. Yes, you can see & hear airplanes take off, but no traffic at night to keep you tossing & turning. You can see big cruise ships go by as well, at night that's quite a light show. Lovely sunsets right from the beach/hotel patio. Felt safe & secure, in-room safe for small valuables, locks on patio doors. Beach was lovely to start and end the day at, and the restaurant on premises served tasty food, although pricey and at island speed. Rooms had all the essentials, everything in working order, and immaculate. Staff is very friendly and personable, beach towels at front desk to sign out at no charge. Plenty of taxis to take you anywhere on the island, or walk up the street to catch the Dollar Bus. (It's actually $2 if you go all the way to Red Hook - we learned!)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Nice hotel for a quick business trip.

Posted Dec 23, 2014
I travel to St Thomas a couple times a year for a quick business trip. Walking distance from the airport and minutes from town. Great beach for an afternoon swim and sun. The beach bar is fantastic for socializing with tourists and locals.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom PA

The staff was great...

Posted Dec 19, 2014
Pros: The staffs attitude to location on the beach
Cons: More local items on the food menu, fresh fish....
Location: Close walk to main down town and local shopping. A little noisy when planes take off
The staff from front desk, restaurant, beach bar, to cleaning staff all were welcoming and very helpful. I look forward to going back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2014
Great hotel and close to airport and ferry dock. Rooms were very clean and good view of beach.