Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Place was incredible from top to bottom. Highly recommended
5 out of 5
Recommended
for Everyone
by A verified travelerfrom richmond, VA

Relaxing retreat with top notch service

Posted Jan 26, 2015
This is a beautiful island getaway, fabulous private beaches, wonderful Zozo's restaurant on site, and well worth the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

We'll be back!

Posted Jan 18, 2015
Pros: The hotel and grounds invite you to relax. There are no phones nor TVs in the rooms which was just fine with us.
Cons: I would like to see a better coffee maker in the room.
Location: It's all about location and this is the best thing about being there. Also you can catch a cab and get to Cruz Bay within 5 minutes.
We went to Caneel Bay Jan. 9-16. We loved it here! You must go to the afternoon tea and to the Managers Reception. You'll meet other guests there as well as the manager and some staff. All of the personnel here are very, very friendly and helpful. If you have any questions at all just ask anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very relaxing.

Posted Jan 18, 2015
Lay back and enjoy. Everything you need is on the property. The most besutiful, not crowded beaches you have every seen with great snorkeling. Turtles everywhere. Be aware there are no phones or tvs in the rooms. Good wifi but how anout ditching your computer for your stay. The staff is wonderful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston, ma

Beautiful resort with several private beaches

Posted Jan 14, 2015
Beautiful resort. Hotel staff was very friendly and went out of their way to make sure we had a great stay. We had a bottle of rum compliments of the resort in our room. Wild donkeys and iguanas roam freely. Snorkeling gear is provided and you can snorkel at any of the private beaches. We saw stingrays, sea turtles, an octopus, and many different fish.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2014
Excellent resort. Snorkeling was fantastic. Rooms are comfortable. Grounds are beautiful. There are Deer, Donkeys and Iguana's.
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything Is Awesome

Posted Dec 7, 2014
Everything was awesome! Just go to Cruz Bay and buy your water! Prices very high for bottled water on site.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Berks County, PA

St. John resort next to the National Park

Posted Dec 4, 2014
Pros: The beauty of its location, the many excellent stretches of beaches, the cleanliness of the resort.
Cons: A quicker resolution to a room problem would have been nice; service in the one resort restaurant was agonizingly slow.
Location: Beautiful location, next to a national park.
After some early room issues, we were able to settle in and enjoy all the beauty the Caneel Bay resort had to offer. The USVI National Park, located next to the resort, gave us the chance to hike and experience flora and fauna of the island. The beaches on the resort were excellent--clean, clear blue waters with fine sand. Food and beverage locations were adequate. The best on-site restaurant was NOT owned by the resort, and it offered excellent food and drinks. The tennis complex was well-kept and well-run; we did not visit the fitness center.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom P

Setting is amazing - expensive not enough included

Posted Dec 2, 2014
We had a great time though very very expensive Beautiful beaches Great staff Everything cost too much
5 out of 5
Recommended
for Everyone
by A verified traveler

Best beach: Scott's Bay

Posted Dec 1, 2014
Wonderful place - even during peak times (Thanksgiving, Christmas), it feels empty. Huge grounds, magnificent beaches, great service.