Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from orlando

Central location

Posted Jul 20, 2015
The view from the pool deck is great. The restaurants on the resort are excellent. The food and service was very good. Everyone was very helpful and kind. Taxis arrived within minutes of calling. Close enough to walk to downtown shops.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent if you know what to expect

Posted Jul 17, 2015
I did my research about this hotel so I knew exactly what to expect. Beautiful property, nice staff, good location (walking down the hills is tricky but doable).
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel awy from beach

Posted Jul 17, 2015
Very nice historical property. Not has nice in some room has pictures bit overall solid value.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good time

Posted Jul 15, 2015
Great views helpful staff wish they had contenal breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Lodi, NJ

Nice place to stay, I was there for a week.

Posted Jul 6, 2015
Pros: Definitely I will go again to this hotel. Great Clean Nice view. Super pool Mangos... Great location Mangos again. Parking Mangos.....
Cons: Internet service...
Location: Beach, supermarket, restaurants, shopping. Ferries...
Definitely I will go again to this hotel. Great Clean Nice view. Super pool Mangos... Great location Mangos again. Parking
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Beautiful view overlooking the city.

Posted Jun 8, 2015
Within walking distance to town. Good restaurants and bars on the grounds. Very laid back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Nice Hotel Right Near Downtown

Posted Jun 8, 2015
Pros: The location was excellent. Downtown, lounges, bar, etc. are within a 5 min drive and 15 mins walking. The rooms were spacious and comfortable.
Location: Close to downtown so lots of shopping and food nearby
The Villas at Bluebeard's Castle were really comfortable and nice for the price. The villas are older (furniture, style, etc.) but they are clean! The room we had was quite spacious and we liked that the bathroom had 2 sinks for his/her. We were placed in an ocean view room which was awesome! Plus there was plenty or parking and the villas sit at the top of the hill, about a 15 minute walk to the shopping/restaurants of downtown. We walked back from our day of shopping, which I wouldn't recommend as it was really hot, but we made it and it was safe. The restaurant by the pool was our favorite by far as the food was cheap and really good! $5 breakfast burrito and pancakes, yes please! At the Cabana Bar, we tried the infamous Bushwhacker, which was delicious and the waitress was really nice. She split the drink for us into two cups as we weren't sure if we would like it, and we got a lot for a $9 drink. The employees at the front desk were really nice. We arrived 6 hours early for our check-in on Wednesday (as we had to check out by 10am at our other hotel). Although a room wasn't ready, the staff kept our food refrigerated and stored our bags for us until we could check-in.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wilmington, NC

A very nice resort with great views.

Posted Jun 2, 2015
Pros: The big, clean rooms with great views from your private balcony. The pool and pool area are great.
Location: Great location on a hilltop overlooking the city of Charlotte Amalie and the Harbor. Plenty of Restaraunts and shops within walking distance.
We had a wonderful stay at this resort. The rooms are very spacious and also very clean. The staff was very friendly and very helpful as well. The pool and restaraunts are excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view

Posted May 28, 2015
Great view, pool and amenities. Walking distance to Charlotte Amalie shops and docks. Need a car/taxi to get to beaches.
5 out of 5
Recommended
for Everyone
by A verified traveler from tampa, fl

beautiful room, horrible staff

Posted May 15, 2015
Pros: the room was great and the view georgous. There are roosters and chickens and baby chicks all over. Really nice.
Cons: Get rid of the staff, hire new people and train them how to treat the guests.
Location: Day trip to St. John is nice. Also went to the beaches-all great. The bar/grill called SHIPWRECKED is GREAT!! They know how to treat customers.
our room had a fantastic view of the harbor and downtown Charlotte. It was like a studio-roomy with a small kitchen and fridge. The BIG problem was the staff-uncaring, they seem to resent the guests. This is from the ones checking you in to the the staff at the Cabana Bar and the Security. The Bartenders DO NOT pay attention to the guests. If you want a drink or order food you almost have to jump and down yelling. When you want to pay the bill-ask twice, wait 20 minutes-then get up and leave-THEN you have their attention. I would recommend this to stay but stay out of the on-site places. The food was actually good- best gourmet pizza I've ever had. Just too much of a hassel with the staff.