Ratings based on 447 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

Weekend getaway

Posted Oct 9, 2014
Pros: Beautiful Hotel and grounds.
Cons: Beds, mixed alcoholic drinks where ok full of juice
Location: Great location. Hotel ferry to down town
Beautiful hotel beds are a little hard,our room ice maker did not work. Ac was extremely loud when it kicked on so woke us up everytme it turned on. If you plan on dining and drinking at hotel bring lots of money. Coco joes beach restaurant female bartender (she was not from the island) rude very unpleasent. Try to avoid her Everyone else at hotel was very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sackets Harbor, NY

the hotel & its surrounding property

Posted Oct 8, 2014
Pros: We had stayed at this hotel before so we were aware of all its good features.The fact that you could walk to the beach, pool & dining areas was great
Cons: nothing
Location: Shopping,dining and relaxation areas were very accessible by walking or taxi cabs.Cabs were not cheap but it was much better than having to rent a car
the room that we originally booked was upgraded to a suite that was on two floors and connected by a spiral staircase . There were full bathrooms on both floors. The actual bedroom was on the second floor. There was also a large flat screen TV on each floor. The first floor opened up to a balcony that overlooked the ocean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa, OL

Great hotel, on the water with a variety of pools

Posted Oct 6, 2014
Pros: Everything
Location: The location was great, we used the water taxi to go to town and cabs around the area to go scuba diving and to restaurants and shops.
We enjoyed the facility with the water front pools, beach and variety of restaurant and bar choices.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2014
We stayed in whole week . Hotel was located in nice scenic aria.The whole property was nice and convenient.The only but experience was the room cleaning.You well be out for all day and coming back after 4-5 pm and your room still not clean yet.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

I Can't Wait to Go Back

Posted Sep 29, 2014
Pros: The beach and the pool.
Cons: The guy who does the paddle board and kayaks doesn't let you know that stuff is free and he isn't very helpful.
Location: Swim, restaurants, tennis.
Great, laid back place. We had a super great 8 days. Thank you! Heidi and Jose were super helpful!
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio, tx

Beautiful location

Posted Sep 28, 2014
We were there a week and enjoyed every minute. Centrally located about 15 to 20 min. From everywhere. We did everything, turtle tour, zip line, baths all day tour, rented a car and spent all day on St. John. Great trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

great view,great service,very satisfied,

Posted Sep 28, 2014
Pros: excellent service.great job housekeeping
Location: the tour of the island was fantastic,the people was very polite and helpful
the resturants are pricey with limited menu's.hotel service was very good will recommend.also will return on next visit .thanks for the service .kudos to housekeeping ;great job.
3 out of 5
Recommended
for Everyone
by A verified traveler from WV

Hotel conveniently located with rests. On property

Posted Sep 26, 2014
Only stayed one night, so did not really have an opportunity to explore the hotel facilities. Room we were given was far away from front desk. A little in convenient and there was not an elevator conveniently located so had to take luggage up and down stairs. Room was average.
5 out of 5
Recommended
for Everyone
by A verified traveler from san luis obispo, ca

Beautiful resort on the beach

Posted Sep 24, 2014
Came here on our honeymoon and didn't want to leave! Great food, happy hour, infinity pools, and AMAZING VIEWS!!
5 out of 5
Recommended
for Couples
by A verified traveler from Pasadena,Ca

Excellent location close to the beach.

Posted Sep 23, 2014
Pros: The proximity to downtowns.
Cons: Breakfast menu and lunch menu too pricey.breakfast prices offsite were reasonable for two under 25.00.limited menu breakfast items.
Location: Sunset dinner cruise was great.easy access.restaurants offsite was close.
The staff very personal and respectful. The pool was lively and relaxing.enjoy the location of the bar near the pool.Servers was very attentive.