“beware do not book”

Hated this hotel! Power went out at night. Most of their outlet were not working. All our groceries were spoiled because there were long periods of no electricity. The bathroom lights were not working, we had to take a shower in the dark. There were no restaurants nearby. I spoke to the receptionist about our concern, he told us that the reat of the island had no power. As maintenance they should have a generator. I told them about the outlets and broken lights and he said nothing. I will NEVER come back to this place. We eventually went to marriott. I suggest paying a little bit more for a great hotel vacation instead of a disaster vacation.

“What's with the parking?”

I had no real issues with the property itself. They jip you on towels and there is some electrical problem that causes part of the unit to lose power entirely. But I had a rental car while I was there and while they say parking is free, they aren't really prepared for guests with cars. I spent the entire 5 days there under a constant threat of having the car towed because apparently the folks renting the condos are completely unassociated with the condo association. Rather than issuing me some kind of parking pass to put on the dash, they kept telling me I needed to go to the condo office, which, because it was a holiday weekend, wasn't gonna open until after I was gone. What a weird deal, to offer parking and then to force your guests to have to sort it out themselves. I had to explain myself each time I drove past the security gate that I was a guest there and get a lecture about how I needed to get a parking pass. For the price and what you get - a great view, proximity to the beach - I wouldn't hesitate to recommend this place. But I'd also suggest you resolve the parking issue before you leave the reservation desk.

“Can't wait to go back”

Was very pleased with the resort . I had read some others reviews while trying to pic the best resort & some were not to good but you never now what people are really looking for. After living on an island for a year and a half you have a different feel for how things are like on an island . We loved the place and would diffenetly . go back again. Food is very expensive on the island , but the people there are so nice and very helpful. Only had 4 days on the island which is not long enough. Took one day and went to St John's what a beautiful island as well.

“this place is ran down”

The beach was run down with a bad stinky smell from the trash and algae. The sliding glass door barely opened...need a strong man to open due the busted track. The rental office is one of the hotel rooms and seems to be like a mom & pop shop. Not impressed. Sheets felt sandy.

“Change hotels!”

Although St. Thomas is a beautiful island and the outside of the resort is nice, the actual hotel room and service was not good. We walked in to a dusty room with dirty sheets, stains and "stuff" on the walls and mirrors, and a TV & phone that did not work. We had friends that were also staying there that were in a different room and they had similar issues but they also had no hot water and bugs in the bathroom. When both of us mentioned our issues to the front desk they were none too helpful and had a laid back attitude and didn't seem to care about any of it. Our friends actually checked out and went to a different resort. We just sucked it up because we weren't planning on being in the room that much. To add to it, the reception area was moved to an actual hotel room and wasn't in the lobby, so was hard to find at first when we didn't know our way around.

“Loved the tranquility and view”

What I loved most about the hotel was the tranquility and the amazing ocean view.....I would wake up at 5:30am and sit the balcony to watch the sun rise. It was so peaceful. The people are so friendly and laid back. I just returned to work and still have the ocean view image...........priceless.....

“ok for the price”

we stayed at the studio rooms they are about a 5min walk from sapphire beach and reseption. The hotel is in renovation so they are using a room as the reception. The phone conection when calling the front desk was horrible. the beach is beautiful i would say its the best in st thomas because there are food stands and other sevices. this hotel is close to coki beach, red hook (for ferry to st thomas), coral world (must see), but about 30 min from down town charlotte amalie. The room itself was ok, the balcony sliding door was a hastle to open and the bed was hard, we had a queen size bed requested but got a king which was awsome. the sapphire marina located there has parasailing, snorkeling tours, sports fishing, or sailing trips. I would suggest to rent a car it would be cheaper because taxi rides are expencive (do keep in mind they drive on the opposite side), there is some open air taxi's that charge two dollars a person they only do a circle and go one way so its perfect to ride to red hook and downtown. i would actually stay at the windiham hotel because its an all inclusive resort. Everything is expencive in the island especially food. So an all inclusive would have been better. I enjoyed my stay and hope this review helps.

“great location, it's a shame that it is not in better condition”

Sapphire Beach is one of the most beautiful beaches I have ever been to. Such a shame that Sapphire Resort is not well maintained and has very limited facilities. There is no restaurant or other amenities on site. If it was my first time there I would have moved to another hotel because it was in very poor condition. Later in the week the front desk area was all boarded up. The front desk staff was very nice but the front desk was physically in bad shape. I would not recommend staying at Sapphire Resort, up the hill you can rent from Sapphire Village from a private owner for a good rate and still have access to the beach.

“Sapphire Village is in desperate need if renovation”

Please, be careful when you book the room at Sapphire Village. Some condos are nice and others are not, depending who owns them. The property management company Antilles Resorts will put you in a dingy room without any sort of consideration, so if you don't like the room you should ask them for a different one, otherwise rent from the owner. We stayed in Barbados Building. Our room was in desperate need of repair and smelled like mold, the bathroom was small and the bathtub and the toilet was old and dirty. The frame on the bed was wobbly and it was inconvenient to sleep at night. The balcony was on the other hand was big and the view from the room was gourgeous. The Sapphire Village is on the hill, so you can see the Sapphire Beach from the balcony (this beach is the most beautiful on the island). If you want the room directly on the beach you should rent from Sapphire Beach also managed by Antilles Resorts.