The Ritz-Carlton, St. Thomas (St. Thomas, U.S. Virgin Islands)

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St. John views

Secluded on the island's easternmost point, this St Thomas resort facing turquoise Great Bay and St John features a water-sports beach, a quiet beach, a dive center, and freeform pools with Caribbean Sea views. Show more

Snorkeling reefs

Guests at The Ritz-Carlton, St. Thomas can snorkel in a marine reserve/wildlife sanctuary and indulge in spa treatments such as the Aquaroma Rain Therapy. Dining choices include Bleuwater, a restaurant featuring fresh local seafood.

Mahogany and marble

Guestrooms offer balconies with ocean or garden views. Beds at The Ritz-Carlton have 400-thread count linens and furnishings are rich mahogany. Marble bathrooms include robes. Wireless Internet access is available. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/29/2013. The check-out date cannot be after 06/29/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Room type

Resort view room


		One king or two double Sealy Posturepedic® plush beds and 400-thread-count linens. First-floor (125 square feet) furnished balcony with view of gardens and partially obscured view of Great Bay. 500-square-foot interior. Doorbell, entryway, and marble floors with area rugs. Mahogany furnishings. Ceiling fan and air conditioning. Upholstered chair with ottoman. Dressing bench and suit rack. Complimentary wireless Internet access. Flat-screen TV with pay movies and video games (surcharge). CD player/clock radio. Marble bathroom with double sinks, shower/tub combination, bathrobes/slippers, telephone, and makeup/shaving mirror. Smoking permitted only on balcony.

Ocean view room


		One king bed or two double Sealy Posturepedic® plush beds and 400-thread-count linens. 125-square-foot furnished balcony with full view of Great Bay. 500-square-foot interior. Doorbell, entryway, and marble floors with area rugs. Mahogany furnishings. Ceiling fan and air conditioning. Upholstered chair with ottoman. Dressing bench and suit rack. Complimentary wireless Internet access. Flat-screen TV with pay movies and video games (surcharge). CD player/clock radio. Marble bathroom with double sinks, shower/tub combination, bathrobes/slippers, telephone, and makeup/shaving mirror. Smoking permitted only on balcony.

One Bedroom Oceanview Suite


		One king bed. Furnished balcony with ocean view. Desk. Complimentary wireless Internet access. TV with premium cable channels and pay movies. CD player. Clock radio. Free local calls. Coffee/tea maker and minibar. Hair dryer. Iron/ironing board. In-room safe. Complimentary newspaper.

Club Level Oceanview


		One king bed or two double beds. Desk. Complimentary wireless Internet access. TV with premium cable channels and pay movies. CD player. Clock radio. Free local calls. Coffee/tea maker and minibar. Hair dryer. Iron/ironing board. In-room safe. Complimentary newspaper.

Club Ocean View Suite


		1 double bed or 1 single bed. Balcony. Desk. In-room safe. Cable/satellite TV. Television. Premium TV channel(s). Pay movies. Video-game console. Multi-line phone. Free local calls. Voice mail. CD player. Clock radio. Minibar. Bottled water in room (complimentary). Coffee/tea maker. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Slippers. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Electronic check-out. Turndown service. Air conditioning. Ceiling fan.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

A resort fee is included in the total price displayed

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Check-out time is noon
Check-in time starts at 3 PM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: USD 25 per day (rates may vary)
- Buffet breakfast fee: USD 36 per person (approximate amount)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

Reconnect Promotion

Book a stay in a Reconnect Package rate category and receive breakfast for two daily and a resort credit of $100 after check-in.

Guests must book the Reconnect Package rate category to qualify. Breakfast is for two persons per room daily; must be taken at on-site restaurant; does not include room service. Credit is per stay and for use at on-site facilities. Unused credit will not be refunded.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom
Roll-in shower
Handicapped parking

In-room accessibility
Accessibility equipment for the deaf
Braille or raised signage

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Property Amenities

The Aquaroma Rain Therapy with Vichy shower, the VitaC Infusion Facial, and Modified Shiatsu Massage are among the treatments available at this Ritz-Carlton's boutique-style spa. The spa also features complimentary men's and women's steam rooms, a lounge, and a sea-view sunbathing terrace.

Bleuwater offers sophisticated dining and floor-to-ceiling French doors, and focuses on fresh seafood. Other dining options are Great Bay Lounge, Coconut Cove Beach Bar & Grill, and Sails Oceanfront Grill.

The Ritz-Kidz program provides complimentary day and evening activities for children ages 5–12. Complimentary wireless Internet access is available in public areas, on pool decks, and on beaches. Complimentary shuttles transport guests around the grounds.

Swimming pool - outdoor
Poolside bar
Swimming pool - children's
Spa tub
Steam room
Full-service health spa
Concierge desk
Technology helpdesk
Complimentary newspapers in lobby
Health club
Fitness facilities
Restaurant(s) in hotel
Bar/lounge
Room service (24 hours)
Self parking
Valet parking
Limo or Town Car service available
Ballroom(s)
Banquet facilities
Multiple small meeting rooms
Multiple large conference rooms
Event catering
Exhibit space
Audio-visual equipment
Secretarial services
Business services
Safe-deposit box at front desk
Multilingual staff
24-hour front desk

Porter/bellhop
Express check-out
Doorman/doorwoman
Security guard
Express check-in
Beauty services
Medical assistance available
Tour assistance
ATM/banking
Gift shops or newsstand
Shopping on site
Dry cleaning/laundry service
Shoe shine
Elevator/lift
Air-conditioned public areas
Umbrella
Tennis on site
Wedding services
Supervised child care/activities
Total number of rooms - 180
Breakfast available (surcharge)
Children's club
Massage - spa treatment room(s)
Parking (free)
Valet parking (free)
Pool table
Smoke-free property
Spa services on site

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Rooms

This St. Thomas hotel offers 180 guestrooms with calming ocean or garden views and luxurious Caribbean-inspired decor. Each room features a Sealy Posturepedic® plush bed custom-designed for the resort and 400-thread-count linens. Marble bathrooms include bathrobes and slippers, telephones, makeup/shaving mirrors, and double sinks.

Other amenities include flat-screen TVs, three telephones (one cordless), and CD player/clock radios. Complimentary wireless Internet access is available. Ceiling fans supplement air conditioning.

Smoking is permitted only on balconies.

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Room Amenities

Wireless Internet access
Premium television channel(s)
Cable/satellite television channels
Video-game console
Pay movies
CD player
Hypo-allergenic bedding available
Balcony
Ceiling fan
Air conditioning
Complimentary newspaper
Climate control
Blackout drapes/curtains
Internet access (complimentary)
Voice mail
Multi-line phone
Free local calls
Minibar
Coffee/tea maker
Complimentary bottled water
Wake-up calls
Turndown service

Bathroom phone
Makeup/shaving mirror
In-room massage available
Slippers
Bathroom scale
Bathrobes
Complimentary toiletries
Hair dryer
In-room childcare (surcharge)
Electronic check-out
Electronic/magnetic keys
In-room safe (laptop compatible)
Iron/ironing board
Daily housekeeping
Television
Window opens
Clock radio
Desk
Rollaway beds available
Cribs (infant beds) available
Wireless high-speed Internet access (surcharge)

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Dining

Bleuwater - Signature restaurant featuring fresh seafood. Floor-to-ceiling French doors open to tropical beauty of Great Bay. Open for breakfast, dinner, and Sunday brunch. Dinner menu includes Tasting of Spiny Lobster, Ahi Tuna with Wasabi Ginger Foam, and Red Wine Braised Kobe Short Ribs. Terrace and patio seating also available.

Great Bay Lounge - Casual island-inspired retreat with an eclectic menu of small plates, wines, and spirits. Billiards table, board games, and TVs. Open daily from late afternoon until midnight. Menu includes Indian Potato Pea Somosas and Caribbean Fire Cracker Conch. Outdoor terrace seating with views of St. John.

Coconut Cove Beach Bar & Grill - Open-air, with covered seating at marble bar and on terrace. Lunch menu of salads, pizza, and sandwiches. Dinner menu adds choices such as Sesame Crusted Tuna, Jerk Mango BBQ Ribs, and Grilled Lobster Tail. Theme-dinner buffets depending on season. Beachside and poolside dining available.

Sails Oceanfront Grill - Caribbean-flavors menu offered in a relaxing ambience. Open for lunch and dinner. Menu includes West Indies' Red Conch Chowder and Blue Corn Crusted Red Snapper. Nine moorings are available for guests who prefer to arrive by boat. Children's menu available. Resort casual attire recommended.

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Recreation

Separated by a short, blunt point, two crescent beaches provide entry into turquoise Great Bay. This U-shaped bay faces St. John and is protected as a marine reserve and wildlife sanctuary. One beach measures 273 yards. The other, used for water sports, measures 82 yards. Use of snorkeling gear for exploring coral reefs just off the beaches is complimentary, as is use of small sailboats, windsurfers, and kayaks.

A dive center offers snorkeling and scuba excursions, and scuba instruction and certification (surcharges for all). Powerboats can be rented and fishing charters arranged. The Ritz-Carlton, St. Thomas has its own 53-foot catamaran, which offers half- and full-day snorkeling/swimming excursions to St. John and other nearby islands, along with sunset cruises (surcharges).

Above each beach is a freeform pool. One measures 130 feet and features an infinity edge. The other measures 115 feet and is located near a children's pool and spa tubs. Sundecks bordering pools are furnished with umbrellas and padded lounge chairs. Sunbathers are periodically offered chilled towels and fruit.

Two lighted, artificial-grass tennis courts remain open around the clock, with complimentary play. Yoga classes are complimentary, as are guided jogging/power-walking session several mornings a week and weekly sailing lessons.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Golf - driving range nearby
Golfing nearby
Personal watercraft
Hiking/biking trails nearby
Fishing on site
Motor boating on site
Parasailing on site
Playground on site

Running track/path on site
Sailing on site
Scuba diving on site
Snorkeling on site
Swimming on site
Volleyball on site
Windsurfing on site
Yoga classes/instruction on site

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Spa

Body treatments

Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Ritz-Carlton, St. Thomas

4.6

out of 5

avg. guest rating

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Showing 1 - 10 results (of 44) · See more The Ritz-Carlton, St. Thomas reviews

A Traveler from Rock hill sc

5.0

out of 5

“Great stay”

Great stay, was there for my 20th anniversary! We had chocolates and a very nice card when we arrived. The food was excellent but expensive ! We were told that booking a trip on their catamaran was no problem but whenever got there we found out it was booked for the whiole weekend. I found a company on my own and and booked an offsite trip that was great! I lost my sunglasses in the bay one day and the whole activity staff was out in the ocean with snorkel gear trying to help me find them!! All the staff was very very nice! The pool and bay was awesome! Would go back for sure!

Area recommendations

Take a private sailing trip to the many islands

Must see

Calypso bad kitty boat trip was awesome

Melissa E from New Orleans

5.0

out of 5

“Ritz Carlton St. Thomas in a class of it's own on all the caribbean islands.”

Outstanding service and welcome by the staff for the entire stay. Beautiful grounds and layout of the property. I wanted to book a better view but the hotel assured me that I would be able to upgrade once I arrived on site. The upgrade was not available on the day we arrived. The hotel room location was just fine but it did not have a view of the water. All in all it was a very nice room location with unparalleled service and attention to detail. Excellent breakfast buffet, dinners in Bleu Waters and sunset excursion. Any complaints of this property or staff should be ignored from previous commentors. I had some concerns due to what others complained about but there were no issues what so ever. The staff was charming and a true compliment to the people of St. Thomas. I would only add a piano bar or some type of nighly entertainment.

Area recommendations

Suggest snorkel beaches on St. John: Hawksnest, Cinnamon, Salt Pond and Francis Bay.

When to go

End of October time was perfect in daytime and nightime temps including water temperature. No wet suits were required as the temperature of the water was perfect.

Getting around

Rental cars from Budget were in perfect order and very clean. This was a noticable improvement over the rental cars offered by Avis. Hertz rental cars can not be taken to St. John island.

A Traveler from Fayetteville NC

3.0

out of 5

“NICE BUT EXPENSIVE”

This is a nice hotel, private beach, nice pool, good service. We have some problems with one of the restaurants so we decided just not to stay there that night. Too expensive too, a can of soda will cost you 5 dollars in your room, so if you could go out around Red Hook there are some good restaurants in the area. The beach is a little rocky so bring your swimming shoes and dont forget to bring your noodle. There is a charge of 3 dollars to deliver food in the beach and prices in the honor bar in your room are extremely high. The breakfast buffett is nothing special and expensive, i had a terrible omelette there. I would not recommend it. The other restaurants had good food and good service. Lot of Iguanas in the second beach but nothing to be scared. Would be better this hotel if they could offer the all inclusive.

Area recommendations

Red Hook, take the Ferry to St. Johns, there are pretty beaches there. Go to the Irish pub and Fish Tail to eat.

A Traveler from Richmond, VA

4.0

out of 5

“Great experience and service.”

Went to two islands, St John (Westin) and Thomas (Ritz) the time on St Thomas was by far the better experience. The hotel staff was great at the Ritz from check in to check out. They managed to address my every need without hovering. The hotel grounds are beautiful, but the structure and interior of rooms are careworn and not "5 Star". The bed, I thought to be very uncomfortable and I couldn't wait to get back home and sleep on my own mattress. Overall, I found the island of St. Thomas to be much friendlier and the service better, they really seem to appreciate tourists.

A Traveler from Tupelo, MS

5.0

out of 5

“Excellent Hotel Choice”

Entire stay was a pleasure. Everything was as promised. Staff went out of their way to help us. Thank you Ritz-Carlton for a wonderful anniversary trip!

Area recommendations

St John Coral World

Shelley H from New Haven,CT

5.0

out of 5

“Simply, The Best......”

My husband and I got engaged in Sept 2010 in St Thomas and had the unique experience of sharing Hurricaine Earl with the Ritz staff. The staff provided exceptional service with a welcoming, professional, friendly approach. All the staff were awesome- but two staff were outstanding: Isabella from inroom dining and the GM Mark. Isabella, created a romantic candle lit atmosphere with rose petals at one of their great restaurants and coordinated a fabulous dinner for us with the fabulous Ritz chocolates and champagne! Mark, the General Manager at the time, was very visible, professional and provided the guests with confidence that we were safe during the strom and even gave us certificates after that we survived Hurricaine Earl! We loved it so much, that we returned a year later for our honeymoon! We were sad to hear Isabella had transferred to Atlanta,GA and that Mark had transferred to the Cayman Islands. The 2011 staff was terrific, and special Kudos to Loma, the sushi chef at Blue Water who made us fabulous" 5-star sushi creations" that were incredible! He is AMAZING and a "must have" during a Ritz stay. The spa staff were friendly and hospitible- especially Jennifer who did my nails and gave me my favorite almond coconut tea (ahhhh)! The infinity pool is gorgeous and the staff were always available and very friendly. We also highly recommend Mr Miller who is a local cab driver! We love this resort and would highly recommend to those who want," simply the best"....!

Getting around

Mr Miller- works for Kelly cab service- clean, comfortable van and exceptional driver!

Craig & Cindy from massillon,ohio

5.0

out of 5

“Hotel&Staff, BEST EVER!!”

Very clean, beautiful room!! Grounds very well maintained with a large gorgeous pool. The resturants were all very good but the best thing about our stay was the "staff". Very friendly and accommodating, went above and beyond to make you feel welcomed. We won't stay any where else except "The Ritz"!!!

Dining

Oceana and Mahogany Run Grille( ask for Barbara, she's a hoot) both were excellent!!

A Traveler from Minnesota

5.0

out of 5

“Honeymoon at the Ritz”

We stayed at the Ritz on St. Thomas for our honeymoon in September of 2011. The location and staff at the hotel were great, the scenery was beautiful and the staff were friendly and helpful. We enjoyed the on sight snorkeling, kayaks and other beach activities included in our reservation. We saw sting rays and a multitude of tropical fish just off the hotels private beach! We loved sitting on our balcony and eating breakfast each morning. We thought the room service breakfast was a little over prices (try $9 for a 1/2 grapefruit!) so we got some things in Red Hook and made use of the in room fridge for our morning breakfast. Two small negatives were some ants in out bathroom/coffee station and a less than helpful concierge. We did not complain about the ants so we don't know how the hotel would have responded, but it wasn't a big deal. The concierge that we asked for information on going over to St. John's for the day essentially told us to look it up ourselves and gave us a brochure, not what I'd expect from a higher end hotel concierge. He was very friendly, just not a informed as we would have liked. All and all we had a wonderful time and will likely return.

Area recommendations

We went into the town of Red Hook a few times an enjoyed it. The market there was well stocked and fairly reasonable an the Bars seemed fun and there were several very good restaurants.

Ryan B. from Kansas City Mo

5.0

out of 5

“Our wonderful vacation”

After reading several reviews of this hotel and then actually going to this one I wasn't sure what to think.Some good reviews,some bad,etc.I am pretty picky and like nice places and I have to say that out of all the hotels in and around St Thomas..THIS hotel blows them all away.The only 5 star resort in St Thomas for a reason.Level of customer satisfaction is second to none! We were there for 5 days and the staff in the ENTIRE hotel is the friendliest I have ever seen in any hotel including other Ritz hotels I have stayed in.Special kudos to the drivers at this hotel.They were all excellent with Rum punch drinks given to us when we arrived and while we stayed.Definitely ask for "Cash" who I call Cash Money lol who helped us with our rooms to dining,etc.Also the guy Nate and the guy who I called "Misery" who had been to Missouri where we are from were both friendly and great.Another one of the guys even let us borrow his cooler for a couple days after my cheap one bought at the grocery store broke! The guy from Chattanooga who checked us in and the girl (not sure of names!) who checked us out were great also.Great directions to beaches etc.The hotel has a mix of turquoise water and blue water around it.The pool and hottub are amazing,Patagon dive shop is the real deal.the bar is great,Bluewater restaurant is a must for brunch .The room was great,tub and shower in ours and every one has a great balcony with beach or garden views. I will be returning,5 star,excellent hotel!

Area recommendations

Red Hook area by the Ritz is nice,easy access to restaurants and ferry dock located on the east end.Havensight is ok and Frenchtown area also is nice...

Must see

A must do if you haven't done it is diving! Its so amazing and very safe with Pantagon Dive shop at the Ritz Carlton.Also,go to Magans Bay in Havensight area (one of the top ten beaches in the world).take the ferry boat in Red hook to St John and going to Trunk Bay beach in St John is a must.Drink a BBC at any of the bars down there and eat the seafood at Old Stone Farmhouse,this is one of the best restaurants I've ever been to! Also,take a sunset or dinner cruise.The one with at the Ritz with the Lady Lynsey is the best!

Darryl G from Las Vegas

4.0

out of 5

“Not a true 5-Star, but everything is 5-Star priced”

The Ritz is the best hotel in St Thomas if quality and nice amenities are important, but don't be mistaken by the name. The room cleaning service needs major improvements, but the hotel staff is top-notch. Although the hotel is classified as a 5-Star, it truly is not--a 4-Star rating is more accurate. But, unfortunantly room and restaurant prices are at a 5-Star level; food, drinks, taxis are all very expensive.

Getting around

If you don't rent a car (remember they drive on the left side of the road) you will need a taxi to get around. Taxis are expensive, so be sure to bring enough cash to cover you taxi expense.

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St Thomas East End resort, 2 beaches on U-shaped bay

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