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Reviews of Castle Villas at Bluebeard's by Capital Vacations

2.5 out of 5
Castle Villas at Bluebeard's by Capital Vacations
1331 Estate Taarneberg, St. Thomas, Bluebeard Loop, St. Thomas, Taarneberg

Reviews

8.4

Very Good

Rating 10 - Excellent. 345 out of 753 reviews" "
Rating 8 - Good. 241 out of 753 reviews" "
Rating 6 - Okay. 102 out of 753 reviews" "
Rating 4 - Poor. 45 out of 753 reviews" "
Rating 2 - Terrible. 20 out of 753 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Had no problems
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I enjoyed our stay at the Villas. The view from the room was amazing. The employees were friendly and polite.
Stayed 4 nights in Apr 2024

10/10 Excellent

Taylor Allan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An amazing stay in the islands me and my girlfriend had an fantastic time and didn’t want to come back the property has accessible parking which is big in st Thomas, the food was awesome, hotel staff, the food, the history everything was excellent 10/10 would come back
Stayed 6 nights in Apr 2024

10/10 Excellent

Fredy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Shamara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Brittney

Traveled with group
Disliked: Amenities, property conditions & facilities
The property needs to be renovated. Cats running around especially while dining. Bar closes at 10 pm. Its a VACATION! It should've been open later for tourists! It can be better and friendlier staff. They were not knowledgeable about amenities or the property. I will never come back to visit.
Stayed 3 nights in Mar 2024
Response from Management on Apr 23, 2024
We're genuinely sorry to hear that your experience fell short of your expectations. Your feedback regarding the need for renovations, the presence of cats, and the bar's early closure has been duly noted, and we'll address these concerns with our team to ensure improvements are made. We understand that your vacation experience should have been smoother, and we regret any inconvenience caused. We strive to provide a welcoming and knowledgeable staff, and we apologize if we fell short in this regard during your stay. We appreciate your feedback and hope you'll reconsider giving us another chance in the future.

8/10 Good

Latasha

Traveled with partner
Stayed 2 nights in Apr 2024
Response from Management on Apr 23, 2024
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay.

4/10 Poor

MICHAEL

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Management on Apr 23, 2024
We're sorry to hear that your experience fell short of expectations. We're committed to ensuring all our guests have a positive experience, and we hope to have the opportunity to make it up to you in the future.

8/10 Good

Nadia

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good view of the harbor
Stayed 2 nights in Feb 2024
Response from Management on Apr 23, 2024
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay.

10/10 Excellent

Emya Shawnteena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great experience and customer service
Stayed 3 nights in Apr 2024
Response from Management on Apr 23, 2024
We're delighted to hear that you had a great experience and received excellent customer service during your stay! Providing exceptional service is our top priority, and we're thrilled that we could make your stay memorable. Thank you for sharing your feedback, and we look forward to welcoming you back in the future.

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Management on Apr 12, 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Roxanne Alaina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here, very centrally located, room was clean, staff was friendly, the only issues we had was the bed was hard and the hot tub was always taken and it was too small.
Stayed 5 nights in Mar 2024
Response from Management on Apr 12, 2024
Thank you for choosing to stay with us and for taking the time to share your feedback! We're delighted to hear that you loved your stay and found our location convenient, our rooms clean, and our staff friendly. We apologize for the inconvenience you experienced with the firmness of the bed and the availability of the hot tub. Your comments are valuable to us, and we will take them into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay

8/10 Good

seth

Liked: Cleanliness
Stayed 7 nights in Mar 2024
Response from Management on Apr 12, 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the history, location, view, comfort and cleanliness, pool with outdoor bar plus helpful friendly staff. If I return to St. Thomas I would definitely book my stay at Bluebeard's Castle Villas
Stayed 7 nights in Feb 2024
Response from Management on Apr 12, 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed the history, location, views, and overall comfort of Bluebeard's Castle Villas. It's fantastic to know that our pool, outdoor bar, and friendly staff contributed to your positive experience. We truly appreciate your feedback and look forward to welcoming you back whenever you return to St. Thomas!

8/10 Good

Sharon Kay

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Management on Apr 12, 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

8/10 Good

Nira Burgos

Traveled with family and small children
Liked: Cleanliness
It’s good for family vacation
Stayed 3 nights in Mar 2024
Response from Management on Apr 12, 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Centrally located for many activities in the area! Very nice staff and chill atmosphere.
Stayed 4 nights in Mar 2024
Response from Management on Apr 2, 2024
We're delighted to hear that you enjoyed your stay with us! Thank you for highlighting our central location and the friendly atmosphere provided by our staff. It's always our goal to create a welcoming environment for our guests to relax and enjoy their time. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Elba Joan

Traveled with family
Liked: Cleanliness
Excellent
Stayed 5 nights in Mar 2024
Response from Management on Apr 12, 2024
We're thrilled to hear that you had an excellent experience during your stay! Thank you for your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Good

Tamara Jean

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay except the fact they don’t clean the room or change the towels like regular hotels.
Stayed 3 nights in Mar 2024
Response from Management on Apr 23, 2024
We're thrilled to hear that you had a great stay with us! Thank you for choosing our property, and we're delighted that everything met your expectations. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic 16 day work trip and staying at Bluebeard's was the perfect choice.
Stayed 15 nights in Mar 2024
Response from Management on Apr 2, 2024
We're thrilled to hear that you had a fantastic 16-day work trip with us at Bluebeard's! Providing our guests with a comfortable and convenient stay is our top priority, and we're delighted that we could meet your expectations. Should you ever find yourself in need of accommodations in the future, whether for work or leisure, we'd be honored to welcome you back for another wonderful stay. Thank you for choosing Bluebeard's!

10/10 Excellent

Lois

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had a great time at Bluebeard. The castle had cool artifacts, nice pool bar area and the restaurant/bar had karoke and other music going on. Taxi's were a bit pricey so I'm glad we rented a car. Just need to remember to drive on the left! The beaches were gorgeous. Was easy to take the passenger ferry over to Water Island and over to St John.
Stayed 4 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for sharing your experience at Bluebeard! We're thrilled to hear that you and your husband had a great time exploring the castle's artifacts, enjoying the pool bar area, and experiencing the lively atmosphere at our restaurant and bar. Renting a car was indeed a wise choice to explore the area conveniently, and we're glad you found the beaches gorgeous. It's wonderful that you took advantage of the passenger ferry to visit Water Island and St. John. We hope you left with unforgettable memories and look forward to welcoming you back for another amazing stay!

10/10 Excellent

KeAirah Chuntanel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
What I liked about the property the most was the theme. The Castle theme made it feel like I was some place magical. The views were breathtaking. The restaurant on the property was delicious! Food and drinks were both a 10/10. Every time I arrived back to Blue Beard's Castle I was breath taken, noticed something different each time! The only thing was the huge mountain hill we decided to venture down. Site seeking on the way down was a bonus! Just be prepared for extreme cardio on the way up.
Stayed 5 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for sharing your experience at Bluebeard's Castle! We're delighted to hear that you enjoyed the magical atmosphere created by our castle theme and breathtaking views. It's wonderful that you found our restaurant delicious and rated both the food and drinks a 10/10. Exploring the property and discovering something new each time sounds like an adventure! While the hill may have presented a challenge, we're glad to hear that you appreciated the bonus of sightseeing on the way down. We appreciate your feedback and look forward to welcoming you back for another memorable stay!

4/10 Poor

Hunter

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
We were disappointed with our stay. The linens in the room had many stains, we were left new linens to change our own bed and the bathroom cleanliness was subpar. The restaurant staff acted like they were bothered to serve and the wait was incredibly long both times we went. Overall, we would not come back here. As a younger couple on our honeymoon this hotel definitely catered to an older crowd.
Stayed 5 nights in Mar 2024
Response from Management on Apr 23, 2024
We're genuinely sorry to hear about your disappointing experience during your honeymoon stay. Your feedback about the linens, bathroom cleanliness, and restaurant service is concerning, and we apologize for falling short of your expectations. Rest assured, we take your comments seriously and will address these issues with our team to ensure improvements are made.

8/10 Good

Rmanda

Traveled with partner
Liked: Property conditions & facilities
Our stay was pretty good with some exceptions. The food and drinks at the bar and restaurant were pretty good. Slow service at the restaurant but you are on an island and there was only one server and a bartender who helped out when she could. She was great and attentive! The hot tub wasn’t hot, more like warm. In our room there were dried boogers on the wall which should’ve been caught by housekeeping. The grounds were pretty, quiet and clean. Staff was respectable until….check out time. Check out time is at 10am. At 9:30am, I went to take a quick shower and they turned the water off. When we called down, they said it was due to a maintenance issue but in the same breath said it was time to check out anyways. So we’re not sure if they really had a maintenance issue, or wanted us out of the room. Also, a great view at the pool area of the island but I would not stay here again. The water incident put a bad taste in my mouth.
Stayed 2 nights in Mar 2024
Response from Management on Apr 23, 2024
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay.

8/10 Good

Dennis

Liked: Cleanliness
Room was good. Check in process was easy. Wished there were more dining options
Stayed 4 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for your review and feedback! We're pleased to hear that you found your room satisfactory and that the check-in process was easy for you. We appreciate your suggestion regarding dining options and will take it into consideration as we continually strive to enhance the guest experience. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you enjoy the rest of your time with us!

6/10 Okay

Fendia

Stayed 3 nights in Mar 2024
Response from Management on Apr 2, 2024
We're glad to hear that you had a positive experience during your stay! Thank you for taking the time to share your feedback. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back again soon!

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was quiet and safe, a little too quiet needed more activities at night & day.
Stayed 7 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for sharing your feedback with us. We appreciate your perspective on the atmosphere of the property. We'll certainly take your suggestion into consideration as we strive to enhance the overall experience for our guests. If there are any specific activities or amenities you would like to see added, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay.

10/10 Excellent

Louis

Stayed 4 nights in Mar 2024
Response from Management on Apr 12, 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities
Centrally located with great staff! Our room was updated and had a perfect ocean view.
Stayed 5 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed our central location and that our staff made your stay memorable. It's wonderful to know that you appreciated your updated room and the perfect ocean view it provided. We hope you had a fantastic time, and we look forward to welcoming you back on your next visit!

8/10 Good

Sylena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like the fact that everything at the hotel closed early on the weekend.
Stayed 3 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for taking the time to review your stay with us. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra point next time, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Donna Beth

Traveled with partner
We liked the location of the hotel and everyone was nice and helpful . The rooms were nice and the kitchen area was nice to have for meals so we didn’t have to eat out every day . I would definitely go back there again and the oool and view was very nice .
Stayed 5 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for your review! We're thrilled to hear that you enjoyed our hotel's location and found our staff to be nice and helpful. It's fantastic that you appreciated the rooms and the convenience of having a kitchen area for meals. We're delighted that you had a great experience with the pool and enjoyed the view. We can't wait to welcome you back for another enjoyable stay!

10/10 Excellent

Agustin

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for taking the time to review your stay with us. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra point next time, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Denis, Tyngsboro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view. Many steps
Stayed 2 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for taking the time to review your stay with us. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra point next time, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

John

Stayed 5 nights in Feb 2024
Response from Management on Apr 2, 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another perfect stay in the future!

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Amenities
Room was nice and clean, but had some noise at times from neighboring rooms and the street. View was nice, bed was comfy. Biggest issue was that the mini fridge in my room was making loud noises and leaking a bit of water. After 3 maintenance calls, they unplugged it but never came through on bringing me a different one.
Stayed 5 nights in Feb 2024
Response from Management on Apr 2, 2024
We're glad to hear that you found the room nice and clean, and that you enjoyed the view and the comfortable bed. However, we apologize for the inconvenience caused by the noise from neighboring rooms and the street, as well as the issue with the mini fridge. It's disappointing to hear that despite your maintenance calls, the problem wasn't fully resolved. We will address this issue with our maintenance team to ensure it doesn't happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience.

10/10 Excellent

Tammy

Beautiful views. Great restaurant.
Stayed 4 nights in Feb 2024
Response from Management on Apr 2, 2024
Thank you for your kind words! We're thrilled that you enjoyed the beautiful views and had a great dining experience at our restaurant. We hope to have the pleasure of welcoming you back again soon for another wonderful stay with us.

6/10 Okay

David

Attention to detail should be higher on someone’s list such as wires hanging, front checkin staff unfriendly. Floor in room seemed dirty
Stayed 3 nights in Feb 2024
Response from Management on Apr 2, 2024
We're glad to hear that you had a positive experience during your stay! Thank you for taking the time to share your feedback. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back again soon!

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Management on Apr 2, 2024
We're glad to hear that you had a positive experience during your stay! Thank you for taking the time to share your feedback. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back again soon!

10/10 Excellent

Haytham

Stayed 4 nights in Feb 2024
Response from Management on Apr 2, 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another perfect stay in the future!

10/10 Excellent

shamarea Jeanette

Stayed 4 nights in Feb 2024
Response from Management on Apr 2, 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another perfect stay in the future!

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Response from Management on Apr 2, 2024
Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff during your stay. Providing exceptional service is our top priority, and we're thrilled that our team members were able to make your visit enjoyable.We hope to have the pleasure of welcoming you back in the future!

8/10 Good

Henrietta

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Management on Apr 2, 2024
We're glad to hear that you had a positive experience during your stay! Thank you for taking the time to share your feedback. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back again soon!

10/10 Excellent

Veronica

Stayed 2 nights in Feb 2024
Response from Management on Apr 2, 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another perfect stay in the future!

6/10 Okay

LaTasha Michelle Thomas-

Stayed 3 nights in Feb 2024
Response from Management on Apr 2, 2024
We're glad to hear that you had a positive experience during your stay! Thank you for taking the time to share your feedback. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back again soon!

8/10 Good

Rose

Stayed 4 nights in Feb 2024
Response from Management on Apr 2, 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another perfect stay in the future!

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, staff was very nice . Loved the bar area… I loved my stay.
Stayed 4 nights in Feb 2024
Response from Management on Apr 2, 2024
We greatly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us! Ensuring a clean and welcoming environment for our guests is a top priority, and we're delighted that our staff members and amenities met your expectations.If you have any further comments or suggestions on how we can continue to enhance our guests' experiences, please don't hesitate to share. We look forward to welcoming you back on your next visit!

8/10 Good

Joslin

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The views from my room were brilliant. Rooms were very clean. The convenience store was good. The restaurant at the resort served really good food, combined with a great view.
Stayed 5 nights in Feb 2024
Response from Management on Apr 2, 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed the stunning views from your room, found the accommodations to be clean, and appreciated the convenience of our on-site amenities such as the convenience store and restaurant.We strive to provide a memorable experience for all our guests, and it's wonderful to know that we succeeded during your stay. We look forward to welcoming you back again soon!

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 8 nights in Feb 2024
Response from Management on Apr 2, 2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that you would choose to stay again. e look forward to welcoming you back for another fantastic stay in the future!

6/10 Okay

Steven

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Towels was dirty and bed are very old besides that all was good we just used the hotel for sleep we didn’t spend time over there
Stayed 3 nights in Feb 2024
Response from Management on Apr 2, 2024
Thank you for your feedback. We apologize for the issues you encountered with the towels and bed. Please know that we take cleanliness and comfort seriously, and we will address these concerns with our housekeeping team to ensure that they are rectified. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience should you choose to stay with us again in the future.

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great; the staff, service, room, pool/jacuzzi, and the restaurant downstairs provided delicious food and drinks. The only con for me was location, definitely not walkable to main areas to go shopping, dining etc as the property is on a hill and not so easy to go down to the street unless you’re catching cabs everywhere or renting a car for your stay but other than that we had a great time at Bluebeard’s castle. I loved the ambiance and look of the castle as well.
Stayed 4 nights in Feb 2024
Response from Management on Apr 2, 2024
We're thrilled to hear that you had a great time during your stay at Bluebeard's Castle! Thank you for your kind words about our staff, service, amenities, and restaurant. It's wonderful to know that you enjoyed the ambiance and the unique look of the castle.We understand your feedback about the location and the challenges posed by the property being on a hill. We apologize for any inconvenience this may have caused during your stay. While our location provides stunning views, we understand that accessibility to main areas may be a consideration for some guests.Your feedback is valuable to us, and we will certainly take it into account as we strive to enhance the overall experience for our guests. Thank you for choosing Bluebeard's Castle, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!