Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Great hotel

Posted Apr 21, 2015
Close to area shopping and restaurants. Breakfast was great and rooms were very clean. In a quite location. Would definitely stay again
3 out of 5
Recommended
for Families
by A verified travelerfrom Virginia

Average Hotel

Posted Apr 14, 2015
Pros: The professional demeanor and friendliness of the hotel staff was refreshing. We also appreciated the variety of the breakfast selections served.
Cons: The room was clean but could use a deep cleaning.
Location: The hotel was located on a freeway and near several restaurants and a shopping area. It was directly off of I-95 which made travel to the DC fast.
We were greeted by a hotel staff member at the front desk upon arrival. All of the staff were friendly and accommodating. The hotel room was spacious with a kitchenette and a nice view of the front of building. Although the room was nice, there was a big pink stain in the carpet. The room was clean but lacked a crispness about it. The restroom was also clean with a powerful toilet. The tub was backed up and slow flowing. My husband was looking forward to taking a swim, but further examination of the pool prompted him to skip that activity. We appreciated the breakfast served in the morning.
Comment from Hotel Management
Apr 20, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are very thankful for your feedback. We are very sorry that we did not meet your expectations. We are very sorry for any inconvenience that you were caused. We value all guest feedback. We will pass this feedback on to our hotel staff. We use guest feedback to make changes to the hotel to make it better for you, and future guests. Thank you for your time. We hope that you may consider us again in the future. Sincerely, Staybridge Suites Stafford
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Switzerland

lot of space

Posted Mar 12, 2015
Pros: Space
Cons: Food
Location: perfect, near the highway, parking
we spent a night there during a snowstorm and enjoyed several clean rooms and a lot of space.
Comment from Hotel Management
Mar 16, 2015 by Hotel Management, Hotel Management
Dear Peter, Thank you for telling us about your visit with us. We are so glad that we could accommodate you during the storm. We value your feedback. We hope that you will return again in the future. Sincerely, Staybridge Suites Stafford
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Worcester,MA

Nice and comfortable place to stay!

Posted Mar 9, 2015
Needed a hotel to rest for a night. Had a great experience.
Comment from Hotel Management
Mar 16, 2015 by Hotel Management, Hotel Management
Dear MT, Thank you for telling us about your stay. We are glad you had a great experience. We value all of your guest feedback. We strive to provide a great place for everyone to stay. Thank you for your time. We hope to see you again in the future. Sincerely, Staybridge Suites Stafford
3 out of 5
by A verified traveler

Posted Feb 25, 2015
I had left a book behind sitting on the table. When I asked about going back to get it I was told there hadn't been one left behind.
Comment from Hotel Management
Mar 30, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for telling us about your stay. We are very sorry that you were missing your book. We are very sorry for any inconvenience that you were caused. Thank you for your feedback. We value all guest feedback. We hope that you will consider us again in the future. Sincerely, Staybridge Stafford
5 out of 5
Recommended
for Families
by Davidfrom Sterling, VA

Great stay Christmas Day

Posted Jan 14, 2015 on Hotels.com
Excellent, no issues, clean, friendly, fantastic breakfast.
Comment from Hotel Management
Feb 24, 2015 by hotelmanagement, Hotel Management
Thank you for your comments and we are glad to hear you enjoyed your stay on Christmas Day..
5 out of 5
Recommended
for Personal Event
by Dinah Lisafrom Lisa Bell

Great Stay

Posted Dec 30, 2014 on Hotels.com
Room was fabulous! I stayed in a double bed suite. It was very comfortable. Love the whole setup. Although I only stayed 2 nights, this is a great place for extended stay with the kitchenette. Located close to everything...that I wanted. Only complaint and it is not major, is one of the upholstered chair for kitchenette really needed spot cleaning.
Comment from Hotel Management
Feb 24, 2015 by hotelmanagement, Hotel Management
Thank you for staying with us and we are pleased to hear you enjoyed our spacious suites that also feature full kitchens. We appreciate the kind words and the five star review. Thank you.
5 out of 5
Recommended
for Families
by A verified traveler

nice

Posted Dec 27, 2014 on Hotels.com
Everything was very nice. Employees were helpful.
Comment from Hotel Management
Feb 24, 2015 by hotelmanagement, Hotel Management
Thank you for your five star review and your note about our employees; we focus on providing a positive guest experience and we always share comments with them.
5 out of 5
Recommended
for Families
by Dale

Posted Dec 20, 2014 on Hotels.com
Comment from Hotel Management
Feb 24, 2015 by hotelmanagement, Hotel Management
Thank you for the five star review
1 out of 5
Recommended
for Families
by A verified traveler

Poor Management

Posted Dec 13, 2014 on Hotels.com
The first day of arrival, the room was not ready. The front desk attendant stated that he was new and for us to come back in 1 hour. When we returned after more than 1 hour, the next front desk attendant had to check the room to see if it was ready and he made us wait in the lobby for about 15-20 minutes. When we were finally able to check into the room, the security box was locked. I mentioned this to the front desk attendant, whom stated that the cleaning people had to unlock the box. The next day I went to the fitness center and the towels were not soft, the water dispenser was empty, and nothing was available to sanitize the equipment after use. We never were able to use the security box. I feel that this hotel should reimburse some of the funds since it was not worth the price.