Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Hotel Room

Posted Dec 23, 2014
Pros: The front desk staff were friendly and the breakfast had many choices (even though the eggs & potatoes lacked seasoning).
Cons: See comments above
Location: Great location to Penn State and local restaurants, like Outback, Olive Garden & Cracker Barrel.
The mattress was worn. We could feel the indents/dips from previous users over time. The pillows were way to soft/mushy. The full bed is NOT large enough for two people (even petite size).
Comment from Hotel Management
Dec 31, 2014 by Ben j, Hotel Management
Dear Mrs, I'm very sorry to hear you did not get a good nights sleep. Thank you for bringing this to my attention as I will checking into the bed you slept on. Happy New Year.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Room for improvement ...

Posted Dec 16, 2014 on Hotels.com
Breakfast - Drink machine is broken. I understand stuff happens but you should have bottles of juice or pitchers of that juice as a backup NOT a pitcher of water as a substitute. The breakfast room was decorated nicely for Christmas but at breakfast neither the fireplace nor TV were turned on. Room on 1st floor - Odd dripping noise not sure where it was coming from but was difficult to fall asleep b/c of it (might even have been a noise from the HVAC as no water was noticed dripping anywere). Also, around 5:40 AM Sunday morning an alarm in another room (most likely on the 2nd floor) went on for about an hour. I couldn't really call the front desk to shut it off b/c I didn't know where it was coming from. For the price charged, I would suggest the hotel step its game up.
Comment from Hotel Management
Mar 7, 2015 by Ben j, Hotel Management
Dear Guest, Thank you for sharing your stay experience with me and I'm very sorry to hear you had some issues. Our juice machine did break on us and we did have a delay in getting it fixed. I was under the impression we had pitchers of Juice and water out to compensate for this. Regardless, we should have done a better job letting everyone know where to get some OJ in the morning. Thanks again for your honest feedback, and I hope you will give us another opportunity to show you that we can do better.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Temple, PA

Nice hotel, friendly staff

Posted Dec 5, 2014
The hotel was very nice. The check in attendant was very friendly and helpful. The rooms were clean and comfortable. And the location was great and had easy access on/off highways. There was also alot of restaurants in walking distance.
Comment from Hotel Management
Jan 1, 2015 by Ben j, Hotel Management
Dear Wendy S, I'm glad to hear you enjoyed your stay and that we were able to make you comfortable. I hope you will visit us again in the new year. Cheers!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2014
Wonderful stay. Clean and spacious room. Friendly staff
Comment from Hotel Management
Dec 5, 2014 by Ben j, Hotel Management
Dear Verified Travler, Thank you for your feedback and I'm glad you enjoyed your stay with us.
3 out of 5
Recommended
for Couples
by thaddeus

Posted Nov 18, 2014 on Hotels.com
Comment from Hotel Management
Feb 7, 2015 by Ben j, Hotel Management
Dear Thaddeus, Thank you for taking the time to rate our hotel, I hope you enjoyed your stay with us.
5 out of 5
Recommended
for Families
by Walter

Posted Nov 17, 2014 on Hotels.com
Comment from Hotel Management
Jan 17, 2015 by Ben j, Hotel Management
Dear Guest, thank you for rating our property 5 stars. I'm glad you enjoyed your stay
5 out of 5
Recommended
for Couples
by Neilfrom Pennsylvania

Great stay!

Posted Nov 11, 2014 on Hotels.com
We had a great stay! We will definitely stay there again when we visit the area.
Comment from Hotel Management
Jan 17, 2015 by Ben j, Hotel Management
Dear Neil, I'm so glad to hear you enjoyed your stay with us. We'll look forward to having you stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2014
Couldn't fault it! Have been before and would go again. Would recommend it to a friend!
Comment from Hotel Management
Dec 5, 2014 by Ben j, Hotel Management
Thank you for your feedback and I hope you will recommend us to all your friends. :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilmington, Delaware

Football Weekend

Posted Nov 6, 2014
Was Great! Feel that the transit buses for the game should have pick ups closer to the hotel.
Comment from Hotel Management
Dec 5, 2014 by Ben j, Hotel Management
I'm glad you enjoyed your stay with us during the game, and I hope we will see you back for another PSU home game.
4 out of 5
Recommended
for Families
by Donaldfrom NY

Great place in State College

Posted Nov 5, 2014 on Hotels.com
Great, clean hotel. Free hot breakfast. Comfortable beds & nice staff.
Comment from Hotel Management
Jan 17, 2015 by Ben j, Hotel Management
Donald, Thanks for the great review, I'm glad you enjoyed the beds.