Exterior

Reviews of Holiday Inn Express State College at Williamsburg Square, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 906 reviews" "
Rating 8 - Good. 256 out of 906 reviews" "
Rating 6 - Okay. 67 out of 906 reviews" "
Rating 4 - Poor. 25 out of 906 reviews" "
Rating 2 - Terrible. 16 out of 906 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Aldo, doylestown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Convenient to PSU. Starbucks down th3 street .8 mile
Stayed 1 night in Mar 2024

8/10 Good

deirdre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and breakfast was very good!
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and value. Room was comfortable and well appointed. Breakfast area was kept clean and food was good.
Stayed 1 night in Mar 2024
Response from Carlie Wolfe, AGM on Mar 19, 2024
Dear Daniel, Thank you for your kind words. We look forward to seeing you again. Please let me know if there is any way we can improve your stay next time!

10/10 Excellent

Bethann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the school, shopping and dining options. Looking forward to checking out the gym and breakfast. Think this will be a repeat option.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the renovations they made to the hotel. The breakfast was great and the staff was very courteous. Another awesome stay at this hotel while in the area!!
Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and value close in proximity to Penn State campus which was my reason for visiting the area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ana

Stayed 2 nights in Feb 2024

10/10 Excellent

Ayman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Robyn

Stayed 1 night in Feb 2024

10/10 Excellent

Hong

Stayed 2 nights in Feb 2024

10/10 Excellent

Tanya G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Feb 2024

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and nice. We realized when we looked at the doors from the inside that the back doors are locked in the winter. However, the sign on the outside says they close at 10 pm. Most of the parking is on the backside of the hotel. We got there at 9 pm and thought we'd be able to go in the back doors but they were locked. It would be nice if they opened with a key like the one on the side. It was 32 degrees and dark, and I consider it a safety hazard to have to park in the back and walk around to the front in the dark. Probably won't stay there again in the winter time. Also, the hotel said there would be a hold for $25 on my debit card, but there actually ended up being two, so it was $50 total. I assume I will get that back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rani

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So very comfortable and so convenient to everything. Would definitely stay here again !
Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Anastasia, Smithtown

Liked: Cleanliness
Disliked: Staff & service, amenities
Although we picked this property because it was pet-friendly, the front desk did not inform us there was an area where we could take our dog outside, even though I asked. The front desk staff also did not inform us of local food options similar to other properties I have stayed in. With all the competition between hotels in this area, there are other better options, and I would stay elsewhere next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Business traveler
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean hotel, complimentary hot breakfast, good parking, walking access to restaurants, driving access nearby to stores, close access to highway.

2/10 Terrible

Nicole

Stayed 1 night in Dec 2023

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Sampson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a family! Approachable, friendly, and responsive staff. The hotel is nice and you have easy access to shops and restaurants.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location.
Stayed 1 night in Nov 2023

6/10 Okay

Stephen

Stayed 1 night in Oct 2023

10/10 Excellent

June

Stayed 4 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

markus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service. Bad experience. Can not recommend.

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, answering our questions and assisting us with attending the Penn State Football game.
Stayed 1 night in Oct 2023

2/10 Terrible

Anthony

Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Julianna

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no issues staying here. Was an easy and quick 10 minute Uber ride to the Beaver Stadium. Our shower could have been cleaner but that is my only complaint. Would stay here again!!
Stayed 2 nights in Oct 2023

4/10 Poor

Elizabeth

Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Rosemary

Traveled with group
Liked: Amenities
Amazing stay!
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Tina DeVico

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and fast check in
Stayed 1 night in Oct 2023

10/10 Excellent

jennifer

Stayed 1 night in Oct 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Charles

Stayed 1 night in Oct 2023

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was very quick. Room was very spacious.

8/10 Good

Wanda L

Traveled with family
Liked: Amenities
Live it!! Clean and the breakfast was delicious
Stayed 3 nights in Sep 2023

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Harris, Chappaqua

Liked: Cleanliness
Hotel was good option for state college visit. Just not for the price we paid.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nijah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay and filling breakfast to send me off.
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Holli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the entire facility was clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Deb

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023