Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Pros: Efficient staff - clean room
Cons: The 11:00am checkout was a bit early - most places give you until noon.
Location: Near several chain eateries.....not far from grocery stores....all within walking distance.
This was a mixed business/leisure trip....the room was spacious and clean. A couple years ago I stayed in Penn State's Conference Center. We were put in a room in a hallway that were both in "remodeling" mode for twice as much money as this room...my recent experience at the Holiday Inn Express was certainly more positive.
Comment from Hotel Management
Mar 12, 2015 by Ben J, Hotel Management
thank you for the 4 star review. I'm glad we were able to make your stay enjoyable
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alexandria, VA

First time State College

Posted Jan 23, 2015
I arrived, reserved a King room, and the first room was accessible which I don't care for. The next room, a suite was okay but the heater was making quite a bit of noise so I had to go back a third time for a room. Comfortable and great value.
Comment from Hotel Management
Mar 12, 2015 by Ben j, Hotel Management
Dear David, I'm sorry we had to change your room several times. Thank you for providing me with the feedback.
3 out of 5
by A verified travelerfrom FL

Merely OK

Posted Jan 19, 2015
Pros: Convenient location. Good price found on expedia.
Cons: Hot water; clean bathroom tiles.
Location: Several restaurants nearby, good shopping as well.
Lovely hotel from outside and beautiful lobby. Turned out to be deceiving. Water does not get hot no matter how long you wait. It's not cold and it's not entirely uncomfortable, but forget a hot shower. Bathroom floor tiles are either ancient or dirty. Either way, ewww!
Comment from Hotel Management
Mar 12, 2015 by Ben J, Hotel Management
Dear Merely ok, Thank you for the feedback and I'm sorry you had some difficulties with the water temperature during your stay. I hope you will give us another opportunity to show you that we are just as nice on the inside as on the outside.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northeastern PA

Clean, comfortable, nice breakfast

Posted Jan 18, 2015
This was a haven for our stay in State College. We were greeted by friendly staff, who offered extra off-site services based on information we gave, and found our room pleasant and very comfortable. Lots of pillows!!!! The only negative I have is that the poor breakfast lady struggled to keep up and could use extra help in the morning!
Comment from Hotel Management
Mar 12, 2015 by ben j, Hotel Management
Dear Concert goer, Thank you for the five star rating and your feedback on breakfast. I will have to look into why we didn't have an extra person on staff that morning. Typically we do have two breakfast attendants on during busy weekends.
5 out of 5
Recommended
for Families
by A verified traveler

Xmas visit

Posted Dec 29, 2014 on Hotels.com
clean, quiet and relaxing
Comment from Hotel Management
Mar 7, 2015 by Ben j, Hotel Management
Dear Guest, I'm glad to hear you enjoyed your stay with us, and I hope you had a wonderful Christmas. Thank you for the review
4 out of 5
Recommended
for Families
by Serkanfrom North carolina

Great location and service for family

Posted Dec 26, 2014 on Hotels.com
Great people! Great service! Queen size room has extra sofa that was really nice for family stay. Crips were clean for toddlers , complimentary breakfast as expected, and coffee all day was a bonus! Next to great resturants, weigmans and target! It is recommended for family stay
Comment from Hotel Management
Mar 7, 2015 by Ben j, Hotel Management
Dear Serkan, I'm so glad to hear you had a wonderful stay with us and thank you for taking the time to review our hotel. I hope we will be able to have you stay with us again soon. Happy New Year!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Hotel Room

Posted Dec 23, 2014
Pros: The front desk staff were friendly and the breakfast had many choices (even though the eggs & potatoes lacked seasoning).
Cons: See comments above
Location: Great location to Penn State and local restaurants, like Outback, Olive Garden & Cracker Barrel.
The mattress was worn. We could feel the indents/dips from previous users over time. The pillows were way to soft/mushy. The full bed is NOT large enough for two people (even petite size).
Comment from Hotel Management
Dec 31, 2014 by Ben j, Hotel Management
Dear Mrs, I'm very sorry to hear you did not get a good nights sleep. Thank you for bringing this to my attention as I will checking into the bed you slept on. Happy New Year.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Room for improvement ...

Posted Dec 16, 2014 on Hotels.com
Breakfast - Drink machine is broken. I understand stuff happens but you should have bottles of juice or pitchers of that juice as a backup NOT a pitcher of water as a substitute. The breakfast room was decorated nicely for Christmas but at breakfast neither the fireplace nor TV were turned on. Room on 1st floor - Odd dripping noise not sure where it was coming from but was difficult to fall asleep b/c of it (might even have been a noise from the HVAC as no water was noticed dripping anywere). Also, around 5:40 AM Sunday morning an alarm in another room (most likely on the 2nd floor) went on for about an hour. I couldn't really call the front desk to shut it off b/c I didn't know where it was coming from. For the price charged, I would suggest the hotel step its game up.
Comment from Hotel Management
Mar 7, 2015 by Ben j, Hotel Management
Dear Guest, Thank you for sharing your stay experience with me and I'm very sorry to hear you had some issues. Our juice machine did break on us and we did have a delay in getting it fixed. I was under the impression we had pitchers of Juice and water out to compensate for this. Regardless, we should have done a better job letting everyone know where to get some OJ in the morning. Thanks again for your honest feedback, and I hope you will give us another opportunity to show you that we can do better.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Temple, PA

Nice hotel, friendly staff

Posted Dec 5, 2014
The hotel was very nice. The check in attendant was very friendly and helpful. The rooms were clean and comfortable. And the location was great and had easy access on/off highways. There was also alot of restaurants in walking distance.
Comment from Hotel Management
Jan 1, 2015 by Ben j, Hotel Management
Dear Wendy S, I'm glad to hear you enjoyed your stay and that we were able to make you comfortable. I hope you will visit us again in the new year. Cheers!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2014
Wonderful stay. Clean and spacious room. Friendly staff
Comment from Hotel Management
Dec 5, 2014 by Ben j, Hotel Management
Dear Verified Travler, Thank you for your feedback and I'm glad you enjoyed your stay with us.