Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom philadelphia

Amazing experience

Posted May 21, 2015
Every time I travel to Penn State I look for this hotel specifically. Staff is always friendly and the bed is always comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler

Solid

Posted Apr 26, 2015
Able to check in via phone. Received room I requested. Breakfast not great, but convenient.
5 out of 5
Recommended
for Families
by DeAnnafrom Texas

Delightful stay

Posted Feb 25, 2015 on Hotels.com
Delightful trip in the snow to visit the university. The staff were VERY kind and helpful in orienting us to the area. They were very knowledgeable about local eateries and the university.
Comment from Hotel Management
May 23, 2015 by Ben j, Hotel Management
Dear DeAnna, Thank you for the wonderful review of our hotel, I'm glad we were able to makes your stay enjoyable. Hopefully we will see you again in the future.
5 out of 5
Recommended
for Families
by Kevinfrom Montgomery county

Audition weekend

Posted Feb 24, 2015 on Hotels.com
Very nice, large, clean, comfortable and quiet 4th floor room. Larger fitness center and breakfast room with nice selection of food items. Staff went out of their way to help jump my dead battery in the morning and let us stay in our room until AAA got us going again. This is definitely our 1st choice hotel in a State College!
Comment from Hotel Management
May 23, 2015 by Ben j, Hotel Management
Dear Kevin, I'm glad to hear you enjoyed your stay and that we were able to help you with your battery. I hope you will be back to stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Pros: Efficient staff - clean room
Cons: The 11:00am checkout was a bit early - most places give you until noon.
Location: Near several chain eateries.....not far from grocery stores....all within walking distance.
This was a mixed business/leisure trip....the room was spacious and clean. A couple years ago I stayed in Penn State's Conference Center. We were put in a room in a hallway that were both in "remodeling" mode for twice as much money as this room...my recent experience at the Holiday Inn Express was certainly more positive.
Comment from Hotel Management
Mar 12, 2015 by Ben J, Hotel Management
thank you for the 4 star review. I'm glad we were able to make your stay enjoyable
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alexandria, VA

First time State College

Posted Jan 23, 2015
I arrived, reserved a King room, and the first room was accessible which I don't care for. The next room, a suite was okay but the heater was making quite a bit of noise so I had to go back a third time for a room. Comfortable and great value.
Comment from Hotel Management
Mar 12, 2015 by Ben j, Hotel Management
Dear David, I'm sorry we had to change your room several times. Thank you for providing me with the feedback.
3 out of 5
by A verified travelerfrom FL

Merely OK

Posted Jan 19, 2015
Pros: Convenient location. Good price found on expedia.
Cons: Hot water; clean bathroom tiles.
Location: Several restaurants nearby, good shopping as well.
Lovely hotel from outside and beautiful lobby. Turned out to be deceiving. Water does not get hot no matter how long you wait. It's not cold and it's not entirely uncomfortable, but forget a hot shower. Bathroom floor tiles are either ancient or dirty. Either way, ewww!
Comment from Hotel Management
Mar 12, 2015 by Ben J, Hotel Management
Dear Merely ok, Thank you for the feedback and I'm sorry you had some difficulties with the water temperature during your stay. I hope you will give us another opportunity to show you that we are just as nice on the inside as on the outside.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northeastern PA

Clean, comfortable, nice breakfast

Posted Jan 18, 2015
This was a haven for our stay in State College. We were greeted by friendly staff, who offered extra off-site services based on information we gave, and found our room pleasant and very comfortable. Lots of pillows!!!! The only negative I have is that the poor breakfast lady struggled to keep up and could use extra help in the morning!
Comment from Hotel Management
Mar 12, 2015 by ben j, Hotel Management
Dear Concert goer, Thank you for the five star rating and your feedback on breakfast. I will have to look into why we didn't have an extra person on staff that morning. Typically we do have two breakfast attendants on during busy weekends.
4 out of 5
Recommended
for Couples
by Kimberlyfrom Elizabethtown, PA

Good experience!!

Posted Jan 13, 2015 on Hotels.com
We were very pleased with our stay. We have stayed here before. We love how close the hotel is to downtown, without physically being downtown. The room was clean and stay very friendly!
Comment from Hotel Management
Mar 21, 2015 by Ben j, Hotel Management
Dear Kimberly, Thank you for the wonderful review, and I'm glad you keep returning to stay with us. Have a great week.
5 out of 5
Recommended
for Families
by A verified traveler

Xmas visit

Posted Dec 29, 2014 on Hotels.com
clean, quiet and relaxing
Comment from Hotel Management
Mar 7, 2015 by Ben j, Hotel Management
Dear Guest, I'm glad to hear you enjoyed your stay with us, and I hope you had a wonderful Christmas. Thank you for the review