Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
78% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom shillington pa

Posted Apr 27, 2015
It was very nice and close to wear I had to be. Showers were hot and that was nice with a lot of water pressure. They have a restaurant and the food was great.
Comment from Hotel Management
May 1, 2015 by Cathy, Hotel Management
Jennifer, Thank you so much. So glad you enjoyed your stay.
3 out of 5
by A verified traveler

Posted Mar 22, 2015
Hotel was decent, not exceptional in any means. Bed was large and comfortable. Expensive for the area.
Comment from Hotel Management
Mar 25, 2015 by Cathy, Hotel Management
Thank you for taking the time to tell us about your recent stay. We truly appreciate hearing from our guests. It helps us to know what we are doing right or wrong and allows us the opportunity to improve. Don't forget to stay with us when you are in the area again. Best Regards, Cathy Collins, GM/CHA
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Friendly service and clean rooms - easy access to highway
Comment from Hotel Management
Mar 6, 2015 by Cathy, Hotel Management
Thank you so much for staying with us. We appreciate you taking the time to tell us how we are doing. Please be sure to stay with us when back in our area again. Best Regards,
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 30, 2015 on Hotels.com
2 out of 5
by A verified traveler

housekeeping

Posted Dec 22, 2014
Pros: that we can bring our pet
Cons: coffee
After being away 12N to 7PM,came back to an unclean room with supplies not restocked,etc.. Called the front desk. He said housekeeping had marked that we had a Do no disturb sign on our door at !2:30pm-not true. He came with fresh towels and coffee for the am.Also a large garbage bag for me to empty the waste cans. I am handicapped and was realty looking forward to coming back to my clean room after a busy day with my grandchildren. Left a note for housekeeping and management
Comment from Hotel Management
Dec 27, 2014 by Cathy, Hotel Management
We receive many compliments in regard to the cleanliness of our guest rooms and I can see where it would be a great disappointment to return from a long day to a room that had not been cleaned. I can not apologize enough for any misunderstanding on behalf of the housekeeping and front desk staff in regard to your room not being cleaned. I have addressed the issue with both department heads to insure that this does not happen again. Please give us another chance to prove to you that we can give the Quality of service that all of our guests have come to expect and stay with us again when next in the Lewistown area.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Posted Nov 23, 2014
Pros: Convenience to highway, quiet, nearby to restaurants. Price was right.
Cons: tighten the toilet bowl(s?)
Location: see above
Room was fine... clean, nice TV. Weather was cold (15-29degrees) room wasn't that warm overnight but bearable. Toilet bowl rocked..... not that kind of "rocked".. it was loose.
Comment from Hotel Management
Nov 26, 2014 by Cathy, Hotel Management
Thank you so much for taking the time to let me know about your stay with us. I appreciate you taking the time to tell me about the toilet. The maintenance department has been notified and we have corrected the issue. Thank you so much for the heads up it will make any future guest who rents the same room a lot more pleasant. Please keep us in mind the next time you are in the area and be sure to stay with us. Best Regards!
3 out of 5
by A verified traveler

Posted Sep 2, 2014
Hotel was clean but underwhelming. Big iron burn on carpet, a bit of an odor in the room, curtains didn't close all the way. Best we could do for short notice but would not go back unless I had to.
Comment from Hotel Management
Mar 7, 2015 by Cathy, Hotel Management
Thank you for taking the time to tell us about your stay. Our entire staff works hard to keep the place clean and well maintain. It was a disappointment to hear that your were dissatisfied. Please be assured that all of our guest rooms do not have the issues you encountered and that if we would have known we could have moved you to a different room of your liking. Please do not let this one bad experience keep you from giving us a second chance to show you the quality of service that we provide. Thank you again for your comments1 Have a Great Fall!
5 out of 5
Recommended
by A verified traveler

Posted Aug 27, 2014 on Hotels.com
hotel staff friendly and helpful
Comment from Hotel Management
Nov 1, 2014 by Cathy, Hotel Management
Thank you for staying with us. We hope to see you again soon!
2 out of 5
by A verified travelerfrom Boston

Posted Aug 25, 2014
Pros: It was on the way to Penn State, so location was good, right off of Rt. 322.
Cons: Dampness and towels.
Location: about 1/2 hour from Penn State so kind of convenient to there.
Hard to find the driveway into the hotel, turns out it is shared with the Valero gas station, confusing. Old 70s décor. Ground floor room was kind of damp feeling even with the AC running continuously. Towels seemed damp to the touch, and were thin and old. Queen bed seemed to have a crown shape so that it felt like you were going to roll out of it. Sink and Vanity were out of bathroom so that light there is seen throughout the whole room waking up husband and daughter. Showerhead very low and had temperature variation when my husband took morning shower. TV didn't have many channels.
Comment from Hotel Management
Feb 28, 2015 by Cathy, Hotel Management
Thank you for commenting on your stay. I apologize for any problems you had in locating the drive way. Our housekeeping and maintenance staff work hard to keep the hotel clean and in good working order. we all appreciate that you took the time to tell us the issues you experienced. Thanks to your comments and those of our many other guests we are able to work together to make everyone's stay a pleasant one.
3 out of 5
Recommended
by Janefrom Philadelphia area

dumpy but clean and convenient

Posted Aug 24, 2014 on Hotels.com
it worked for us. It was convenient to the highway and close to Penn State. Hotel was old and a little dumpy (i.e. bathroom door did not close) but it was clean and worked fine for a night.
Comment from Hotel Management
Nov 1, 2014 by Cathy, Hotel Management
Thanks for staying with us. Thank you for the heads up on the bathroom door. I will check it out and get it fixed! Hope to see you again soon!