Jorge, Thank you so much for the wonderful review. It is lovely to hear these things from our guest. I hope you have a wonderful weekend and come see us again soon!

Bruna, Thank you so much for the review. We truly appreciate it. I am happy to hear the staff met your expectations and will be looking forward to seeing you again soon!

Heather, Thank you for the nice review. It makes me happy to see you had a good stay besides the noise. The problems of being down town in a college town. We do hope to see you again soon!

Alice, I do apologize about your experience in the Trophy room, I will bring this to our F&B Directors attention so they are aware. That is not the type of service you are suppose to receive.

Thank you Jorge, We are happy to hear that you enjoyed your stay, what was your favorite part?

Pete, Thank you and glad you enjoyed your stay. What was your favorite part?

Rachel, Thank you for the great review, I am happy to hear you had an enjoyable time here at the Graduate. We will be looking forward to seeing you again soon!

Thank you for the review. I understand how the noise can be frustrating, unfortunately after many attempts to try and fix the situation it is out of our control. As for the water pressure, did you contact the front desk to have engineering fix that for you?Thank you again for your feedback.

Thank you for the great review, I am happy to hear you had an enjoyable time here at the Graduate. We will be looking forward to seeing you again soon!

Frederick, Thank you for that nice review. We will be looking forward to seeing you again soon!

Paul, I do apologize that people were loud out in the street. We do have ear plugs at the front desk also. The next time you stay with us, ask to be on the Atherton side of the building, usually is a quieter on that side.

Craig, Thank you for the great score and review. We love that you enjoyed your stay. Looking forward to seeing you again soon!

Kia, I do apologize for the way this was handled. It sounds like you were handled by Nader when you came back down. My best guest was that he was not aware that you originally booked a double queen, and only saw the king, hence why he asked the way he did. I know sometimes he has a communication barrier. The good news is the elevators are being replaced this year and we will have new ones by end of year. Did you mention the shower head to the desk so they could of had engineering look at it for you?

James, Thank you for the review, what would you like to see improvement on?

Brianna, I do apologize, no one informed me that you wanted to speak to me. I was told their were ants in the room and got with engineering, they then told me you just wanted a vaccuum to vaccuum them up and that you would stay in the room, I was going to move you rooms, but then I was told that. I do apologize this was not handled better.

Alejandro, With a actual resturaunt in the building, having a continental breakfast breaks away from the business aspect. But I will join you in your fight for coffee. I have been fighting for this for the past year for our guest and will continue.

Christine, Thank you we appreciate this feed back. We hope to see you soon. Just remember were the best vibe in town!

Tara, Thank you for the great review. We are glad that you had a wonderful experience with us!

Michael, Thank you for the great review. We love to hear from our guest and their experiences here at the Graduate.

Jeff, Thank you or the great feedback. I am happy to hear you enjoyed your stay. We will be looking forward to seeing you again!

Thank you Harris, We are glad you are enjoying your stay, what else could we have done better for you?

Cara,Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We will be looking forward to seeing you again soon!

John, Thank you for the 4/5. Is there something we could of done better to get the 5/5?

Jennifer, Thank you for the great score, what was your favorite part of your stay?

Lisa, Thank you for the great review. It is much appreciated. We are happy to hear you had a good time and enjoyed the staff. Looking forward to seeing you again soon!

Lisa, Thank you so much for the score. I am glad to hear that you enjoyed multiple things at the hotel. We do hope to see you again soon!

Lawrence, Thank you for the 4/5. I do apologize about the cold elevators. We are getting new ones this year though.

Leigh-Anne, Thank you for the great score, we are glad that you had a great check in and a great stay!

Michelle, thank you for the 3/5, what could we have done better to get a full 5?

Andrea, Thank you for the high score. What was your favorite part of the hotel?

Slava, Thank you for your score of 5/5. We are glad that you liked the place. We hope to see you again soon

Jennifer, Thank you, we are happy to hear you enjoyed your stay!

Paul, Thank you for the great feedback. Good News is we are getting new elevators this year, so hopefully that will help speed up the process. We are currently taking care of all necessities for the stay as far as new heating units and elevators before we can move onto other parts of the hotel for updating. Thank you again!

Roger, Thank you for the feedback. We are happy to hear you love the location!

Chetan, I am sorry to hear you didn't have a good stay, do you mind informing me what the issues were so I may address them?

Rosemary, Thank you for the kind feedback. I'm glad we did not disappoint you. We will be looking forward to seeing you again soon!

Maria,Thank you, we are happy to hear you enjoyed your stay!

KimberlyThank you, we are happy to hear you enjoyed your stay!

Josh, that is great to hear and I'm glad chris gave you a great experience. We will be looking forward to seeing you again soon!

Jerome, I do apologize about the elevators. We are currently going to be getting new ones in 2024. It will be towards the end of the 2024. We did try to have the restaurant open all day before, but the business levels did not suffice to the labor, this is why we only do breakfast and dinner. We do hope you will come back and give it another chance :)

Kelly, You rock for this review. I am glad to hear that you love the decor. My favorite is the Nittanny Lion Lamp. We hope to see you back soon!

Aimee, I apologize the internet was acting up. Did you call to the desk, we could try and reset the routers for you. I know we have a full house during your stay, and with everyone pulling from the internet might have caused it to slow down.

Pamela, We are so happy you enjoyed your stay with us. I think the only thing we would need is a nice fire place in the hotel to make it that much more cozy :). We love the feed back and hope to see you soon!

Heather you rock for the 5/5. What was your favorite part?

James, Thank you for the 5/5. What was your favorite part?

Kirk, Thank you for the feed back. Being downtown, makes it nice and easy to go shopping and out for eateries. We hope to see you soon!

William, Thank you for the 8/10. What could we have done better to get that 10 from you?

John, We will all be wishing your daughter to get into Penn State. We are happy that you enjoyed your stay. Hopefully we will be seeing you soon again!

Michelle, I am sorry you experienced issues during your stay. Do you mind letting me know what issues you faced? Did you contact the front desk during your stay about these issues so they may be resolved?

NatashaThank you, we are happy to hear you enjoyed your stay!What could we do to get a 5/5?