Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Prince George, VA

Our stay in Staunton

Posted Mar 16, 2015
Pros: It was clean, good location from interstate, good price and a great breakfast.
Cons: ice machine on all floors and bigger bathroom.
Location: right off interstate, reccomend the Mill Street Grill for steak and seafood, and Mrs. Rowe's for homecooking. Found the Walmart, Belk, and Peebles.
We stayed in Staunton for the weekend for the Maple Festival in Monterey, VA. The motel was easily located right off of the interstate. Upon arrival we were checked in promptly with a super nice and efficient clerk. We did find a coke bottle on the floor beside the bed and wondered how much the room was cleaned. But, it seemed fine other than that. The beds and pillows were comfortable and the rooms were sound. The only complaint was that we had to go to another floor to get ice, and the bathroom was very small. The breakfast was fabulous. More food and selection than I had anticipated. The staff gave me great information on the Maple Festival and good directions. They reccomended good restaurants and wineries. Check out was easy. I would definately stay there again. The clerks at the desk were always friendly and nice, the wifi was easily accessed too. Great weekend.
Comment from Hotel Management
Mar 19, 2015 by Sarah Holliday, Hotel Management
Thank you for being our guest during the Maple Festival and thanks for taking the time to write a 5-star review of your stay! We appreciate your kind compliments on our staff's service during your stay and we are glad to hear you had the opportunity to enjoy so much of what our area has to offer during your stay. That you "would definitely stay there again" is one of the greatest compliments you can give us and we thank you for it. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Wonderful staff

Posted Feb 18, 2015
Pros: The staff are great.
Cons: Pay attention to the corners and the little details when cleaning.
Location: It's very convenient to businesses and food.
The staff was wonderful. The corners of the bathroom sink were dirty. Breakfast was ok, but nothing special. Nice parking.
Comment from Hotel Management
Mar 12, 2015 by Sarah Holliday, Hotel Management
Thank you for being our guest and for your kind comments on our wonderful staff. It is our goal to improve whenever presented with the opportunity to do so and we are mindful to take your feedback to shore up any deficiencies you may have encountered. We look forward to welcoming you back again soon!
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Jenniferfrom Matthews, NC

Train noise

Posted Nov 10, 2014 on Hotels.com
Other than the train running by every hour on the hour and waking us up. It was nice. Need to warn people about the train noise.
Comment from Hotel Management
Jan 24, 2015 by Sarah, Hotel Management
Dear Jennifer, Thank you for being our guest and for taking the time to provide us with feedback on your stay. I am pleased that most aspects of your stay were enjoyable. Typically our guests find our distance from the tracks to be more than sufficient to prevent a disturbance and I am sorry to hear this was not your experience. We hope that we will have the opportunity soon to provide you with a stay where everything exceeds your expectations. Sincerely, Sarah Holliday Guest Relations Comfort Inn Staunton
4 out of 5
Recommended
for Everyone
by A verified travelerfrom baltimore

Rest for the Weary

Posted Nov 1, 2014
After a full day of riding the Harley, arrived at the hotel and was greeted by pleasant staff and the smell of the free freshly popped popcorn in the lobby. Check in went quickly. Non smoking room was clean and in good repair, no issues. Had a breakfast available but slept in so didn't get to check it out, but there is a Waffle House which shares the same parking lot. Check out also went quickly. Hotel is right off highway, but road noise was not an issue,and the grounds are nice but have a commercial feel rather than residential.
Comment from Hotel Management
Nov 3, 2014 by Sarah, Hotel Management
Thank you for trusting us for your overnight accommodations after a day on your bike. We are delighted by your comments on our efficient staff, clean rooms and convenient location. We hope to welcome you back again soon.
4 out of 5
Recommended
for Families
by Jeremyfrom WV

Good hotel for the price, great location

Posted Oct 30, 2014 on Hotels.com
Clean, updated hotel. Very friendly front desk staff happy to help us decide where to grab dinner.
Comment from Hotel Management
Nov 3, 2014 by Sarah, Hotel Management
Thanks so much for your very kind review of your recent stay at our hotel! We look forward to providing you with the same pleasant accommodations anytime your travels bring you to the Staunton area.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

great place

Posted Oct 27, 2014 on Hotels.com
Our stay was very nice. No complaints, clean, bed comfortable and all around great.
Comment from Hotel Management
Nov 3, 2014 by Sarah, Hotel Management
Thank you for being our guest and for taking the time to share your positive experience with other travelers. We do appreciate your compliments on our friendly staff, clean rooms and comfortable beds. We hope we have won your loyalty!
4 out of 5
Recommended
by Mitchellfrom Newport News, VA

Nice stay!

Posted Oct 21, 2014 on Hotels.com
The hotel was very close to the interstate and convenient. It is an older facility but the staff was very friendly and helpful if you had any questions. The cleanliness was very good for an older hotel. The bathroom was small but clean. TV was analog and the reception was not very clear. Overall a good stay with no real issues.
Comment from Hotel Management
Oct 25, 2014 by Sarah, Hotel Management
Thank you for being our guest and for taking the time to share your experience with other travelers. We have high standards for the cleanliness and maintenance of our hotel and guest room and we truly appreciate your compliments on those areas. We look forward to providing you with the same pleasant accommodations whenever your travels bring you to the Staunton area!
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 23, 2014 on Hotels.com
5 out of 5
by A verified traveler

In town for a baseball tournament

Posted Sep 22, 2014
Pros: Comfortable beds, quiet and fantastic breakfast!
Great find for a hotel! Clean room, very friendly front desk person, huge breakfast - pleasantly surprised!
Comment from Hotel Management
Sep 29, 2014 by Sarah, Hotel Management
It is always our goal to not only meet, but exceed our guests' expectations and your comments are the seal of approval on our efforts. It was a pleasure having you as our guest and we appreciate your comments on our clean rooms, great staff and expanded breakfast. We look forward to welcoming you back the next time your travels bring you to the Staunton area!