Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

b

Posted Mar 24, 2014
You should not make people complete each section its anoying
4 out of 5
Recommended
by A verified traveler

Posted Jan 24, 2014 on Hotels.com
very polite and attentive staff
Comment from Hotel Management
Jan 5, 2014
Thank you for staying at the Comfort Inn Staunton. We really appreciate your comments about our team members¹ attentiveness. We look forward to your next visit to Staunton.
4 out of 5
Recommended
for Couples
by A verified traveler

one night stay

Posted Nov 16, 2013 on Hotels.com
Room was a little on the small side, but nice and clean. Good service and a very convenient location. Overall, a nice place to stay.
Comment from Hotel Management
Jan 1, 2014
We appreciate your taking the time to let us know how we did during your stay with us. The hotel is nicely convenient to the local interstate as you noted. So glad our housekeeping was up to par. Please visit us again when next in the area!
4 out of 5
Recommended
by ClarenceC from Staunton, VA

Convenient to Frontier Cultural Museum.

Posted Nov 15, 2013 on Hotels.com
The Comfort Inn was about average for this type of hotel. The usual things that one would expect, a breakfast that's good for about one day and then you begin looking for something else, the lavatory didn't drain, the heater didn't work but the clerk was able to resolve that, in fact the clerk was very helpful and gracious.
Comment from Hotel Management
Jan 1, 2014
Thank you for your honest feedback about your stay. We appreciate your bringing to our attention the items not functioning as they should so that we are able to take care of them. Thank you for your compliments to our staff member!
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2013
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Evening

Posted Nov 9, 2013
My evening at the Comfort Inn in Staunton, Va was very nice. The staff was helpful and the complimentary breakfast quite nice. I got a good night of sleep--so I have no complaints. Thank you to the staff.
Comment from Hotel Management
Jan 5, 2014
You’re so very welcome! Thank you for taking the time to share your experience with others! Helpful staff, nice breakfast and a good night’s sleep – that pretty much sums up our goals and we are always glad to hear that we have met them for a guest. Thank you for staying with us and we look forward to welcoming you back next time you’re in the Staunton area!
5 out of 5
Recommended
for Personal Event
by A verified traveler

Pleasant Visit

Posted Oct 30, 2013 on Hotels.com
The hotel was convenient and comfortable. I particularly appreciate the staff finding and returning an item that I left in my room.
Comment from Hotel Management
Jan 1, 2014
We appreciate very much your comments about our convenience and comfort. Happy to hear that the staff was able to return your belongings. We hope you return again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel.

Posted Oct 20, 2013
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

near destinations

Posted Oct 14, 2013 on Hotels.com
good room for the price
Comment from Hotel Management
Jan 8, 2014
We’re glad you found the hotel to be convenient and a good value! Thank you for taking the time to provide us with feedback. We hope you will stay with us again soon.
3 out of 5
Recommended
for Everyone
by M.A. from Blacksburg, VA

Convenient but Average

Posted Oct 4, 2013
Pros: Proximity to highway, good price.
Cons: Brighter rooms and larger bathrooms.
Location: Mary Baldwin College is nearby. The town of Staunton looks fun and funky. Lots of history with the Frontier Culture Museum next door.
Hotel was right off the interstate. Room was dark and bathroom was very small. Beds were comfortable and shower was good. Check-in and staff were very pleasant. We did not eat the complimentary breakfast since there was a dunkin donuts just down the street...yum!
Comment from Hotel Management
Jan 5, 2014
Thank you for taking the time to comment on your stay at our hotel. We are glad to hear that you found our location close to I-81 to be convenient. We are also happy to hear that you enjoyed the comfort of the bed and the friendly service that you received from our staff. We like Dunkin’ Donuts, too, but next time, we do hope you’ll join us for our complimentary breakfast buffet! We offer a wide array of hot and cold items on our breakfast buffet from eggs, waffles and sausage to yogurt and fresh fruit. We look forward to welcoming you back next time you are in the area.