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Reviews of EagleRidge Lodge & Townhomes

4 out of 5
EagleRidge Lodge & Townhomes
1463 Flattop Cir, Steamboat Springs, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 114 reviews" "
Rating 8 - Good. 25 out of 114 reviews" "
Rating 6 - Okay. 9 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 3 out of 114 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Conor, LONGMONT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Really enjoyed our stay 👍👍
Stayed 3 nights in Mar 2024
Response from Vacasa Reviews Team on Mar 30, 2024
Thank you for your feedback, Conor. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing with exceptional amenities in the house. I would recommend this location for steamboat to anyone!
Stayed 4 nights in Mar 2024
Response from Vacasa Reviews Team on Mar 21, 2024
Michael, thank you for your review. We're delighted to hear that you enjoyed the exceptional amenities at our property. We look forward to hosting you again during your next visit to Steamboat!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location of the property to the mountain, and the shuttles!
Stayed 2 nights in Mar 2020
Response from Jenn Warren -General Manager on Mar 9, 2020
Thank you for staying with us and taking the time to make a comment.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for WinterWonderGrass couldn’t be much better. Only complaint from me regarding this property was that the swimming pool wasn’t warm enough. Hot tub did the trick though.
Stayed 4 nights in Feb 2020
Response from Jenn Warren - General Manager on Mar 9, 2020
Thank you for staying. We are happy you enjoyed your time here and the festival. We keep the pool around 88 in the winter months. Hot tubs are always nice, warm, and welcoming. We hope to see you again soon.

10/10 Excellent

Dru, Carbondale, CO

Traveled with family
Liked: Cleanliness, amenities
Perfectly comfortable for two couples. Great remodel. Comfortable beds.
Stayed 2 nights in Feb 2020
Response from Jenn Warren - General Manager on Feb 25, 2020
Thank you for staying with us. I am happy you enjoyed your home, and the recent upgrades to the home. We hope to see you again.

6/10 Okay

Verified traveler

Stayed 4 nights in Dec 2019
Response from Jenn Warren - General Manager on Feb 25, 2020
Thank you for taking the time to rate your stay. It looks like we fell short of your expectations. Please let me know if there is something you would like to share that will help us better anticipate your needs the next time you visit.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accommodations in Steamboat
The staff was fantastic and added to the pleasantness of our trip. The condo was spacious and well appointed. Plenty of towels and kitchen stuff. also, washer dryer, and really close to skiing. You can walk to it or take free shuttle. Concierge called ahead to make sure we didn’t have questions or need reservations. Just fabulous.
Hot air balloon over Yampa valley
View off lodge third floor balcony
Steamboat view at bottom of Christie
Stayed 6 nights in Dec 2019
Response from Jenn Warren - General Manager on Dec 28, 2019
Thank you for staying with us and taking the time to review your stay. I'm so happy to hear your accommodations were great, and the staff made you feel at home.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
Beautiful resort very close to everything. It was easy to find places to eat and things to do. Eleysia at the front desk was very friendly and helped us plan a few things to do. The room itself was really nice and well kept. Only complaint was it was a little warm in the room and freezing in the hallways!
Stayed 2 nights in Sep 2019

4/10 Poor

TonyL09

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Adequate space, though very difficult to wash dishes wothout kitchen counter space. Called the night before arrival to make sure there would be no issues, and was told staff at desk untik 10 pm. Arrived before 8 to find staff long gone. The package left for us in a lockbox did not have room keys,
Stayed 2 nights in Aug 2019

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Wonderful time at Eagleridge in Steamboat. Plenty of room for our multigenerational family in beautiful surroundings. The townhome was perfect!
Stayed 3 nights in Jul 2019
Response from Jenn Warren - General Manager on Jul 16, 2019
Thank you for the great review and visiting the Eagleridge. We are happy you enjoyed your time here.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eagle Ridge Lodge Recommendation
We had a great stay at Eagle Ridge! The condo was spacious and very nice! We enjoyed the Steamboat roller coaster the Maverick, the kids had a blast on that! The pool was large and fun. We would definately recommend this as a great destination!
Stayed 2 nights in May 2019
Response from Guest Services on May 30, 2019
Thank you, we are glad you had such a good time!

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from Jenn Warren - General Manager on Apr 2, 2019
We are happy you enjoyed your time with us. Please visit again soon!

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Jenn Warren - General Manager on Jan 23, 2019
Thank you for taking the time to review your stay. We hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Jenn Warren - General Manager on Jan 23, 2019
Thank you for taking the time to review your stay. We are very happy you enjoyed your stay. Thank you for staying with us.

8/10 Good

Janey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place!
I was told there would be a view of the city from our room, but there was only a view of the parking lot. Other than that it was very nice!
Stayed 2 nights in Oct 2018
Response from Jenn Warren - General Manager on Oct 29, 2018
Thank you for staying with us and taking time to complete a review. We hope to see you again in the future. Please feel free to contact us directly with questions related to units and their locations.

6/10 Okay

Thorsten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
great place, but although check in personnel was supposed to b there no one was there. Wasted time with finding someone to let us in. Not enough bathroom amenities and towels. Not very good at all. Please refund the money
Stayed 1 night in Sep 2018
Response from Jenn Warren - General Manager on Oct 2, 2018
Thank you for taking the time to review your stay. I am happy you enjoyed your home. I am sorry you didn't have enough amenities. The front desk is there daily and available to supply needed supplies. Thank you again.

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2018
Response from Jenn Warren - General Manager on Oct 2, 2018
Thank you for your great rating!

8/10 Good

Susan, Washington, D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at EagleRidge Lodge and Townhomes in Steamboat Springs. We were there for a few days at the end of August. It’s located in the ski area (gondola close by) and super convenient. We especially loved the pool which seemed to be in a secret garden! It was lovely and peaceful and there’s a separate area with two hot tubs for adults only. We had the whole pool area to ourselves, but i’m Sure it’s busier early in the summer. Staff were very nice and helpful. The apartment had only one window, so was pretty dark. We had a one bedroom which is probably the smallest type of unit. I noticed that others had balconies and probably more light. That said, we really enjoyed our stay and it was a good value.
Stayed 3 nights in Aug 2018
Response from Jenn Warren - General Manager on Oct 2, 2018
Thank you for your review. I am pleased to hear you enjoyed your stay in the studio and all that Eagleridge has to offer. We hope to see you again in the future.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can somebody tell me why a 5 star place has 1 star toilet paper, tissues and paper towels? I just don't get it. Everything else was perfection!
Stayed 2 nights in Sep 2018
Response from Jenn Warren - General Manager on Oct 2, 2018
Thank you for your review. I am happy you enjoyed your time here. Thank you for your remarks regarding the paper products.

10/10 Excellent

Grisell, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Home, the property was clean and quiet. Staff was very friendly
Stayed 2 nights in Sep 2018
Response from Jenn Warren - General Manager on Sep 4, 2018
Thank you for taking the time to review your stay. I am pleased you enjoyed the property and found the staff friendly. we hope to see you again in the future.

6/10 Okay

Verified traveler

Liked: Staff & service
Front desk staff was very friendly and helpful. Room was very noisy, right above front door and next to the elevator. Heard every car and person pull up to front door. No A/C in room, so we had to open the window. Unable to relax and sleep with the noise. It looks like other rooms in the complex would be much quieter.
Stayed 3 nights in May 2018
Response from Jenn Warren - General Manager on Aug 12, 2018
Thank you for taking the time to review your stay. There are many great homes at the Eagleridge, one of which I am sure would suit you. I am happy to hear my team provided good service.

2/10 Terrible

Kendal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievably bad
When arriving we were locked out and had to call security to get to our room. The next morning we were given a free upgrade to our room. Upon moving to our new room we discovered none of the beds had any bedding. After asking 3 times for proper bedding, we finally got some. The maintenance manager walked into our room without announcing himself or knocking when I was not dressed properly. We discovered the room was not cleaned after former guest. The hotel decided to run multiple fire alarm siren test in our room for an hour and a half straight. We were in the process of running a load of laundry in the wash machine that was in our room, when all of a sudden water came pouring from the bottom of the machine flooding the room. This was our honeymoon that we went here for and it was an epic disaster. Every day of our stay was a new problem. In there defense, they did give us a 100 dollar Visa card, and a free nights stay for in the future. Please use this hotel at your own risk. You might be better off staying elsewhere in Steamboat than here.
Response from Todd Siefken - Executive General Manager on May 11, 2018
Thank you for taking the time to write a detailed and honest review of your recent visit to Eagleridge Lodge. I was very disappointed to read your review and all of us feel terrible your honeymoon experience was nothing less than exceptional. I appreciate you taking the time out of your day to speak with me and am grateful you are willing to stay with us for a second time. We look forward to seeing you again and taking great care of you.

10/10 Excellent

brig, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to slopes and very comfortable
Very friendly & knowledge staff, very comfortable beds, kitchens had all the necessities, cleaning service was wonderful. Enjoyed the hot tub and convenience of the free shuttle
Response from Jenn Warren - General Manager on Aug 12, 2018
Thank you for staying with us. I am happy you enjoyed the service a home. We hope to see you again in the future.

8/10 Good

Brandy, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Vacay!
Great hotel! Steamboat was truly a winter wonderland! Hotel staff was friendly. Seemed a bit unders staffed. Was hoping there were more amenities on property but it was still a great place to stay.
Stayed 3 nights in Dec 2017
Response from Jenn Warren - General Manager on Aug 12, 2018
Thank you for the review and great photos.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Thank you for your rating. Please think of the EagleRidge Lodge and Townhomes for your next visit to Steamboat Springs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice facility
Stayed over labor day weekend. Was very nice, clean and fun.
Stayed 2 nights in Sep 2017
Response from Steamboat Resorts Reservations on Sep 9, 2017
Thank you for your feedback about EagleRidge Lodge and Townhomes. We appreciate your business.

10/10 Excellent

Miles, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condo to experience Steamboat
Five of us stayed here for 5 nights in August. We thought it was a great balance of comfort, convenience and value. It suited our needs perfectly. The staff were super friendly, the kitchen very useful, with good common spaces and similar so we could really enjoy our holiday, and everything Steamboat has to offer. Steamboat is a great town - we hiked, rode horses, zip lined, played golf, did the escape room in town, saw a movie, and ate at a few of the excellent dining options.
Stayed 5 nights in Aug 2017
Response from Steamboat Resorts Reservations on Sep 9, 2017
Thank you for your detailed feedback about EagleRidge Lodge and Townhomes and Steamboat. We look forward to seeing you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation!
Awesome location. Great view and amenities. Very friendly and helpful staff.

8/10 Good

J.R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having a room on top floor in the summertime with no air conditioning didn't work out so well when you have to open windows for air and your room is directly above the swimming pool with kids screaming from 8 AM till 10 PM.

8/10 Good

Jessica, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room, front desk staff very friendly. Room doors slam very hard, very obnoxious & unnecessary. Clean and comfy room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Studio in Great Complex
Wonderful complex, beautiful pool and hot tubs as well as fitness center and grounds. We were there at the end of the summer, so not very crowded. Very clean and easy access to the mountain and to town. Wyndham does it right!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for four nights. Enjoyed our stay at EagleRidge

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gayle, Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay
This was a wonderful place to spend our anniversary. The room was very nice, comfortable, and clean. The staff was very friendly and helpful, the grounds were well maintained, and the pool was perfect! It was a very peaceful, quiet place.

10/10 Excellent

Alison, Erie Co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with fabulous pool!
We first checked in to studio and the pull out bed was small and broken. The staff was wonderful And moved is to a 2 bedroom condo at no charge. The place was fabulous all the amenities with a beautiful pool and a great location. I will definitely stay there again.

10/10 Excellent

Melissa, Evergreen, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in the mountains
Beautiful accommodations, great proximity to the mountain, very friendly and professional staff. We will stay again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No food on site was a bit of a surprise
Go to the Sheraton- pub was great. Ate good food and had good drinks as well

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went with familly during teh last week of the skiing season. Nice room, spacious and nice decoration. Room 313, and most likely 312 have no balcony and very limited view and light from the window, but they were sold at a fair price.

10/10 Excellent

Linda, Milwaukee, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close proximity to the ski hills, beautiful views
great hotel staff...helped with dining suggestions and day trips

10/10 Excellent

Williston, Durango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
You want a hotel bargain? Go to a ski town and rent a ski condo .... before ski season starts. This is a beautiful facility. As soon as they write up a brief set of instructions for the brand new espresso machine in the lobby it will be perfect.

10/10 Excellent

Tom, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steamboat Relaxing Weekend
The room was great and the staff was very friendly and helpful.

10/10 Excellent

Berc, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for skiers!
Eagle Ridge is a pleasant place to stay. The staff was exceptionally friendly and helpful. The facilities were all inclusive in our studio condo; full kitchen, great TV, W/D, fairly comfy couch. Space was generous, no skimpy areas. Although ours was a fall visit to see the aspen leaves, this would be a great place for skiers as it is very close to the gondola.

10/10 Excellent

Troy, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steamboat wedding
Hotel is in a great location, the staff was very friendly, the bed was not that comfortable, but we would certainly recommend it and would return!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Thank you for your rating. We hope to see you again at the EagleRidge Lodge and Townhomes.

8/10 Good

Laurel, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EagleRidge surpassed our expectations!
I was impressed with the room, the decor and the beds. I requested two queens and was pleasantly surprised when our room had a king and queen. We liked the main floor location especially since we could lock our bikes on the patio. Even though the rooms don't have air conditioning, our room was located by a large air conditioner that ran all night. Since we had to sleep with the windows open, the air conditioning was quite noisy all night. I'd recommend this hotel and would return! Great location!

10/10 Excellent

Denise, Nebraska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were upgrade from a studio to a two bedroom unit. The unit was very clean and lovely. The staff were exceptional and always wanted to be sure you were satisfied. The pool area was very clean.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable satying
Very pleasant surprise for the set up of our room. We stayed in a studio lodge. The full kitchen was very convenient. Could recommend for families with little kids. Definitely saved money eating in. Friendly staff however we didn't have the housecleaning come to clean while our 2 nights staying.