Standard Apartment, 1 Bedroom, City View | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews of ApartDirect Gamla Stan

4 out of 5
ApartDirect Gamla Stan
Prastgatan 50, Gamla Stan, Stockholm

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 77 reviews" "
Rating 8 - Good. 32 out of 77 reviews" "
Rating 6 - Okay. 10 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Celina

The apartment was very clean and the sheets were ironed. It was in a walkable area. The building itself was quite noisy. Also the hot water in the shower was limited and the floor was always wet.
Stayed 3 nights in Mar 2024
Response from Izabelle on Mar 19, 2024
Dear Celina,Thank you for writing us an review! We highly value it.We appreciate your feedback. We hear that you enjoyed our special touch of luxury with our sheets and the cleanliness. The buildings in the Old Town were built in the 1600's. Therefore they are very old and the sound isolation is not perfect. It adds a pulse to your stay since this is one of the busiest places in Stockholm! It sounds like you had an overall positive stay with us and we wish to welcome you back soon!Kind regards,Izabelle,Apartdirect Team

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend and return. Location is perfect for touring Stockholm, code access worked well. Apartment was well equipped, a couple of doors are quite low and bathroom could use a redesign but was fully functional. Great for us as tourists. Stairs were steep so not recommended for anyone with mobility issues.
Stayed 4 nights in Oct 2023
Response from ApartDirect on Oct 7, 2023
Dear Nancy,Thank you for taking the time to write this positive feedback! We appreciate it!Best regards,ApartDirect

8/10 Good

Miguel

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Great location in old town. 5 mins walking everyw
Beautiful old apartment. Apparently the oldest apartment building in Stockholm. Comfortable with a lovely layout. Unfortunately full of spiderwebs, the bathroom is cramped, and we were only given 1 roll of toilet paper. The check in process was well managed. But bring your ear plugs. You will hear everything go by at night and early morning. Owners need to invest in modern double isolated windows. Other than that very nice apartment. The original doorways are still in place. Really adds a nice touch of how old the building is and how much smaller people were.
Stayed 4 nights in Jul 2023
Response from ApartDirect on Sep 18, 2023
Dear Miguel,Thank you for your feedback! We're glad to hear that you appreciated the charm of our historic apartment and found it comfortable. We apologize for the cleanliness issues you encountered and the inconvenience with the bathroom and toilet paper. Your comments are important, and we'll address these areas for improvement. We also appreciate your suggestion regarding the windows and will consider it for future upgrades. We hope you had an overall pleasant stay and would love to welcome you back in the future.Best regards,ApartDirect

6/10 Okay

Marcus

Stayed 2 nights in Jun 2023
Response from ApartDirect on Sep 18, 2023
Tack Marcus!

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Perfect location
An amazing apartment in the heart of Gamla Stan. Great communication. Fantastic size. Easy check in and check out.
Stayed 3 nights in Feb 2023
Response from ApartDirect on Sep 18, 2023
Dear Daniel,Thank you for the positive feedback!Best regards,ApartDirect

8/10 Good

Tamara

Liked: Cleanliness, room comfort
Perfect location to explore old town
This is an amazing location! The place was really cozy and great. The door ways are super short (just beware if you’re tall like me). I would’ve given this place a perfect rating however it is a bit noisy in this area. Fun fact this is the oldest house in Stockholm. With that comes thin walls so you can hear everyone above/below you and outside on the street. If you’re a light sleeper you’d struggle here but if not, it’s the perfect spot! You can walk everywhere you want from here and it’s close to public transportation
Stayed 3 nights in Feb 2023
Response from ApartDirect on Sep 18, 2023
Dear Tamara,Thank you for your feedback! We're delighted to hear that you enjoyed the amazing location and the cozy atmosphere of our place. We appreciate your understanding of the historic nature of the building and the quirks it brings, like the short doorways. We apologize for any noise disruptions you experienced due to the thin walls, but we're pleased that you found the location convenient for exploring the city. We hope you had a great time overall, and we'd be happy to welcome you back in the future.Best regards,ApartDirect

10/10 Excellent

Janet

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The property consists of 2 apartments. This is a review of the larger of the 2. Great apartment, right in the centre of the old town. It is an old character filled apartment. Some reviews have described it as noisy. It really isn’t. The windows are double glazed and even when open, it's the gentle hum of a city. This apartment has a washing machine and the kitchen is well stocked. Some of the electric sockets didn’t work, but as there are loads that's OK. The apartment was really clean. Highly recommended if you like older buildings and great locations.
Stayed 4 nights in Jul 2022
Response from ApartDirect on Sep 18, 2023
Dear Janet,Thank you for your feedback! We appreciate your positive comments about our larger apartment in the old town center. We're pleased to hear that you enjoyed the character-filled atmosphere and found it not as noisy as some reviews suggested. It's great that you found the apartment well-equipped and clean. We apologize for the issue with some electric sockets, and we'll address this to ensure a smoother experience for our guests. Your recommendation is much appreciated, and we hope to host you again in the future.Best regards,ApartDirect

6/10 Okay

Victoria

Traveled with family
Disliked: Property conditions & facilities
The house is one of the oldest in the area and this ,probably,supposed to be an excuse for bad condition of the flat .Doors don’t close,lock doesn’t work,not enough hot water for three people to shower,very noisy ,no working tv no customer support other then “we will look into it”.big disappointment:-(
Stayed 5 nights in Jul 2022
Response from ApartDirect on Sep 18, 2023
Dear Victoria,Thank you for sharing your feedback, and we apologize for the disappointing experience you had during your stay. We're sorry to hear about the issues with the condition of the flat, including doors, locks, hot water, noise, and the lack of customer support. Your comments are important, and we will investigate and address these problems to ensure a better experience for our guests in the future. We appreciate your patience and hope to have the opportunity to make it right on your next visit.Best regards,ApartDirect

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Response from ApartDirect on Sep 18, 2023
Thank you Rebecca!

10/10 Excellent

Valentino

Business traveler
Liked: Cleanliness, room comfort
Fantastic location, suggestive house
Stayed 11 nights in Jun 2021

10/10 Excellent

Ersin

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Nice
It was fine
Stayed 3 nights in May 2021

8/10 Good

Kerry

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location in the centre of the old town. Just because it’s the oldest house it doesn’t mean the apartment needs to be grubby!
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Full of character. Easy to find and walkable to most sights
Stayed 4 nights in Jul 2019

10/10 Excellent

Balachandran, INDIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location of the property near Royal Palace. Taxi vehicles are not having access to the property. We found it difficult to explain the driver about pick up place while we stayed in this property.
Stayed 3 nights in May 2019
Response from sara on Jun 10, 2019
Hello Balachandran, Thank you for your review and feedback. Hope you had a pleasant stay with us! Kind regards, Sara, ApartDirect

6/10 Okay

Verified traveler

Liked: Staff & service
Character apartment but so noisy!
This apartment is right in the middle of the old town, which is great for sightseeing. It is a historic building, the oldest in Stockholm apparently and that gives it a lot of character. The space is great, plenty of room for 2 adults and 2 teenagers. The kitchen is well equipped and the beds super comfy. Check in is super easy with a key code, no need to make arrangements to meet up with someone. What would prevent us from returning though is the noise, our sleep quality was terrible. People walk through the street next to the apartment day and night and it sounds like they are traipsing right through your bedroom. And the garbage truck that comes by every day at 6am makes the most incredible racket, impossible to sleep through. Shame, because outside of that we really liked this place.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again!
Brilliant stay at this spacious apartment with 2 friends, in the old part of Stockholm. Really simple to use - no faff, a great stay!
Stayed 2 nights in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Gamla Stan
Finding a place to park for our stay was CRAZY! We ended up in a parking ramp that seemed like a bomb shelter but once we figured that out and dragged our luggage to the place everything was good. This place is right on a main pedestrian walkway above a pizzeria place. You open up the window, look down and see all the people walking around. EXCELLENT LOCATION for walking around and seeing the sights of Stockholm. Close to restaurants, shops, bars, etc... The room itself is historic, large and spacious. The kitchen had what we needed. Life was good at this apartment.
Stayed 2 nights in Jul 2017

8/10 Good

Pete, Adelaide, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Gamla Stan Apartment
An old apartment in the centre of Gamla Stan, which has been modernised. Centrally situated for shopping, with easy access to underground, restaurants and tourist spots. All are within easy walking distance. A quiet and central location, no cars in this area as most of Gamla Stan has thin cobbled streets. <Survey note above: this is an apartment so there are no "Hotel Staff" - ignore that rating.>
The street
The front door
The kitchen
The lounge
Stayed 3 nights in May 2017
Response from Johan M on Jun 21, 2017
Dear Pete, Thank you for taking the time to review our property. We appreciate all kind of feedback in order to improve. Hopefully you will be coming back one day! Best regards Apartdirect Johan M

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment, great location.
Nice apartment in the middle of the old town 5 minutes walk to metro and 10 minutes walk to ferry.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice. Felt like home.
No complaints. All good. Staff helpful. Had to flip a few switches in the electrical cupboard to get power to the oven and hob but otherwise very comfortable. I will be booking this again.

10/10 Excellent

Karin, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self Contained Apartment in a great location. Loved the area and all the old buildings.

8/10 Good

family traveler, london

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location in old town
Simple, low ceiling but characterful, clean, efficient system and couldnt be better location-very buzzy area: Restaurants and cafes abound and lots to see on Gamla Stan. Also can get ferry to vasa museum and rest of that island. It is 15 min walk from Central station to the apartment so ok with light luggage. No hotel staff as apartment and you gain entry via efficient entry code system. You just need to think what to do with your luggage on the last day as no left luggage system at apartment. Are lockers at central station and some museums. We structured our trip to visit the Nobel museum (2 mins away) on our last morning and was fine as we just had small bags we put in their lockers whilst we looked round.

8/10 Good

john, Frodsham

Liked: Room comfort
Disliked: Property conditions & facilities
Great tourist location
The apartment is very well located in the old town - ideal for sightseeing and eating out. It is an old building and is in need of a little tlc with some of the window frames being a bit rotten. I was a little too tall and hit my head quite a few times on the door frames but otherwise it was a good place to stay.

6/10 Okay

Chigusa, Rochester, NY

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Old town cute apartment
The apartment hotel was in a great location! It's on a relatively quiet street in Gamla Stan. You are in the middle of the old city -- just like how you see in guidebooks! The only thing I did not like about the place is that the shower room did not drain properly. I was not happy about that. But overall I'm glad we stayed here.

8/10 Good

Vandra, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and convenient
Amazing location, very spacious, staff responded quickly to emails. It would have been nice to have a little note about for example where the heaters were. Kitchen was well equipped.

8/10 Good

Rafael, manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay in gamla stan
hotel is nice and cozy plus its really old and it matches the neighbourhood. Its comfortable even if its an old building. The stairs are just high so difficult if you have a lot of luggage. But generally its a nice hotel and highly recommended.

8/10 Good

Neil, Australia

Liked: Cleanliness
Old property in Old Town
The big advantage of ApartDirect Gamla Stan is that it is in the heart of the Old Town, and so close to lots of eating places and tourist sites. The apartment is old (to be expected in Old Town!). Generally it seemed surface-clean, but could use a scrub in corners, on the grout between bathroom tiles, and particularly the rug on the floor in the bedroom. It was quite warm while we were in Stockholm, and there was no means of getting moving air in the apartment. A fan would be a welcome addition, especially for sleeping comfort. A mirror outside of the bathroom would also be convenient. None of these things would prevent us from staying again, as we didn't spend a lot of time in the apartment - there was too much else to see and do, and it was absolutely fine for what we needed.

6/10 Okay

Verified traveler

stayed for 5 days with a family of 4.Pros: The location couldn't be better: 2 min to Nobel museum, 4 min to the Royal palace. Clean sheets, well equipped kitchen. Cons: the basement is shared with restaurant, so there is very strong smell of kitchen in the hall and it leaks into the apartment. The windows are taped shut and it's impossible to open and freshen up the apartment. The "city view " is next door building through very dirty windows. The bathroom was unacceptable: the shower was clogged and not draining well. Really disgusting experience. On top of that there was not enough hot water for 4 people to take shower and then wash dishes after the meal. You have to schedule your showers. The apartment was advertised for 4 people, but the sofa in living room was not reclining well and you could feel bumps all over. Set of 4 towels for a family of 4 for 5 days isn't enough. The linens should've been replaced at least once. The email warning about staying quiet before 10am and after 10pm with possible eviction was not particularly welcoming. We will not be back.

6/10 Okay

Verified traveler

A weekend in Gamla Stan
Generally found the apartment very good. Location was excellent for exploring Gamla Stan also close to metro for easy access to the rest of Stockholm. General facilities within the apartment very good, only area for improvement was the use of a pull out sofa bed for 3/4 person was very uncomfortable and not made up apon arrival despite booking made for 4 people, also no sheets provided for sofa bed had to hunt them down outside the apartment. The sofa bed when cushions removed to pull it out was found to be dirty/stained.

10/10 Excellent

Jon, poole, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Live like a local
Great base for the many museums/boat trips and sight seeing trips. It was great to be able to pop back to the apartment for a cup of coffee and a rest mid-day if you wanted to especially with children. The choice of restaurants right on your door step makes it really easy to please everyone. This has got to be the closest you can get to living like a local. The Vasa museum and Skansen is a must.

10/10 Excellent

Jan Ove

Stayed 2 nights in Nov 2023
Response from ApartDirect on Dec 5, 2023
Dear Jan Ove,Thank you so much for your amazing feedback! We look forward to welcoming you back in the future!Kind Regards,ApartDirect

10/10 Excellent

annie

Stayed 3 nights in Sep 2023
Response from ApartDirect on Oct 2, 2023
Dear Annie,Thank you for the positive feedback!Best regards,ApartDirect

10/10 Excellent

camilla

Traveled with family
Liked: Cleanliness, room comfort
En fantastisk vistelse hos er. Alltifrån smidig in och ut checking till en oootroligt fin lägenhet med närhet till allt!
Stayed 2 nights in Jul 2023
Response from ApartDirect on Sep 18, 2023
Hej Camilia!Tack för din positiva feedback!Bästa hälsningar,ApartDirect

10/10 Excellent

Jan Ove

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022
Response from ApartDirect on Sep 18, 2023
Thank you!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Room comfort
Källare
Vi kommer först till en trevlig ingång , sedan blir det en rätt brant trappa som leder till en källare, vi öppnar och inser att det inte är samma biler som dem visar i annonsen, källaren är inte alls hemtrevlig, min mor som är 70 år och har svårt att gå i trappor. Detta såkallat hotellrum blir en stor besvikelse för nästa gäst !!
Stayed 2 nights in Jun 2022

6/10 Okay

Sven

Traveled with family
Liked: Cleanliness, room comfort
Ett något bedagad 50-tals intryck.
Jättegammalt hus, vilket förlåter en hel del, men en uppfräschning av samtliga ytskickt behövs, även badrummet. WC-sits bör bytas omgående. Handfatet trasigt. Köksutrustningen bör vara av samma slag, dvs likadana gafflar, kaffemuggar etc. Utrustning för 6 personer bör finnas.Måla takplåten utanför fönstret. En ordentlig hängare för ytterkläder, istället för den enkla mässingspinnen. Släng de konstgjorda blommorna etc. Sängar och spisen dock helt OK.
Stayed 2 nights in Apr 2022

10/10 Excellent

Katarina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastiskt läge
Stayed 2 nights in Oct 2021

8/10 Good

expedia

Traveled with family
Liked: Cleanliness, room comfort
Mys i Gamla stan
Fantastiskt läge mitt i Gamla stan. Mysig lägenhet med allt som behövs. Lite gammaldags men det får man räkna med i ett hus med anor ifrån 1300-talet. Överlag fräscht och fint.
Stayed 4 nights in Aug 2021

10/10 Excellent

Mikael

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Maria

Traveled with group
Liked: Cleanliness
Stayed 4 nights in Sep 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 4 nights in Aug 2020

4/10 Poor

Xuecheng

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Susann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Lotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Edvard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt
Fin lägenhet nära ALLT
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Smack in the middle!
Quaint but a bit run down. Location perfect if you want to be in the absolute center of Stockholm's old town. (Take in to account that it can be a bit noisy.) Clean, but could do with a freshen up. The bed was very comfy though. Perfect for a family on holiday, as there is a sofa bed too. Wifi was good.
Stayed 2 nights in Jun 2019
Response from sara on Jun 10, 2019
Hello, Thank you for the review and feedback on the location. Happy to hear that you enjoyed your stay with us. Welcome back! Kind regards, Sara, ApartDirect

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge, gamla stan
Bra läge!
Stayed 2 nights in May 2019
Response from sara on May 13, 2019
Tack för ert toppenbetyg! Varmt välkomna åter. Mvh, Sara, ApartDirect

6/10 Okay

Verified traveler

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
立地条件は、最高でしたが、 ▲階段が急で、踏み込みも十分でなく、建築上のいびつさ目立ち、危険でした。 ▲古い建物はよいのですが、ドア壊れていたり、食器が割れていたり、シャワーブースが不安定だったりしました。 ▲道路規制の情報がなく、石畳の長い坂道を運ばなくてはなりませんでした。
Stayed 7 nights in Apr 2019
Response from Sara on May 13, 2019
Hello, Thank for the review. We will address this directly. Kind regards, Sara, ApartDirect

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keskellä vanhaa kaupunkia
Sympaattinen vanha talo, toimiva huoneisto. Sijainniltaan loistava.
Stayed 2 nights in Apr 2019
Response from sara on May 13, 2019
Hi Juha, Thank you for the rating and welcome to stay with us again! Kind regards, Sara, ApartDirect