Ratings based on 791 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C.

Great hotel in the center of Stockholm

Posted Jul 8, 2015
This is a great little hotel in the Old Town (Gamla Stan) section of Stockholm. The staff was excellent and always willing to help with even the smallest request. They did everything from recommending possible day trips to calling a local restaurant to make sure that they served vegetarian food to printing our boarding passes. The included buffet-style breakfast was awesome - probably the best we encountered on our trip to Scandinavia. For those that need air conditioning be aware that the hotel has only Scandinavian air conditioning (i.e. a fan and an open window). My only, very minor, complaint is that the hotel is a little far (about 0.5 miles) from the nearest subway stop. So if you don't take a taxi you may have to lug your luggage for a bit. However, there is a bus stop a few feet away. Overall this is a great hotel in a great location with everything you need for a perfect stay in Stockholm.
4 out of 5
Recommended
for Couples
by A verified traveler from Berlin

Superlage in Gamlastan.

Posted Jul 7, 2015
Pros: Es gibt keinen Anlass zur Kritik. Frühstück ist super, das Personal äußerst aufmerksam, die Zimmer schön.
Cons: Da gibt es nichts zu verbessern.
Location: Das Hotel liegt direkt in Gamla Stan, das allein ist schon ein Pluspunkt. Man kann am Wasser flanieren oder in den romantischen Gassen der Altstadt.
Das Hotel liegt super, nur 100m vom Schloss entfernt. Fähre nach Djurgarden, wo ganz viele Museen sind, ist gleich um die Ecke, ebenso eine Haltestelle von Hop on Hop off und eine von den öffentlichen. Frühstücken kann man im Hotel bis 11 Uhr. Das Buffet lässt keine Wünsche offen. Unser Zimmer war ganz oben und hatte sogar eine kleine Terrasse mit Blick auf die Dächer der Altstadt.
4 out of 5
Recommended
for Everyone
by A verified traveler

Grazioso hotel con vista sui canali

Posted Jun 25, 2015
Hotel distinto, ottima colazione, camera pulita e spaziosa
1 out of 5
by A verified traveler

In Gamla Stan close to Royal Palace

Posted Jun 19, 2015
Pros: Nothing
Cons: One
Location: Near the palace and harbor
It is a terrible hotel. The worst I've seen in a long time. It's expensive too. Avoid it at all cost.
4 out of 5
Recommended
for Couples
by A verified traveler from england

4 nights, second trip to stockholm

Posted Jun 12, 2015
Pros: excellent location, right on the sea front. breakfasts were great
Cons: more comfortable beds
Location: on the sea front. good location in gamla stan.
2nd trip to stockholm stayed in the same hotel. breakfasts where fantastic
2 out of 5
by A verified traveler

Zentrales, aber lautes Hotel, kleine Zimmer...

Posted Jun 9, 2015
Pros: Lage
Cons: Renovierung
Location: Gamla Stan - 2 Min zu Fuß zum Schloß
Wir waren Anfang Juni in Stockholm und haben im Hotel First Reisen übernachtet und ein Zimmer der Deluxe Kategorie mit Sea View gebucht. Der Sea View ist wirklich sehr schön und das Hotel ist zentral gelegen - ca. 2 Min zu Fuß zum Schloß, aber die Zimmer sind direkt zur einer der Hauptstrasse raus und es bei geöffneten Fenster viel zu laut - zum Teil die die ganze Nacht hindurch. Die Zimmer sind sehr klein und vorallem das Badezimmer ist mehr als klein. Auch der Frühstücksraum erscheint mir viel zu klein und dunkel - man muss zum Teil länger warten. um einen freien Tisch zugewiesen zu bekommen! Insgesamt wirkte das Hotel recht dunkel (dunkle Farben) und abgwohnt bzw. in die Jahre bekommen auf uns.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 8, 2015
Pros: location staff breakfast
Cons: air conditioning in rooms not ideal ? just centrally controlled : we found the rooms hot and couldn't make them any cooler despite not hot outside.
great location, helpful friendly staff, great breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 6, 2015
Had a room overlooking the water which made the experience special. Well worth the extra cost. Good breakfast and very central to everything.
4 out of 5
Recommended
for Couples
by A verified traveler from San Francisco

good location in old town

Posted Jun 1, 2015
Pros: good staff, helpful, good breakfast, location
Cons: room was not made up one day even though I put out a sign asking for it asap, Talking with staff fixed it rapidly,
Location: Gamla Stan location is central, many restaurants and Royal Palace nearby,
Nice location, central and access to transportation and restaurants. Good for boat tours also. Breakfasts are good, with lots of choices for everyone, Rates are somewhat high, but that may just be Stockholm. Would recommend it to others,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Location location location!

Posted Jun 1, 2015
Cons: One member of bar staff rude!! Poor customer service think she felt it was an imposition to serve us!
Great hotel - excellent location and facilities. Good choice at breakfast. Reception staff helpful and friendly.