Ratings based on 124 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from darlington
on the sea front in the old town. ideal locationPosted Sep 13, 2014
Pros: breakfast and location
Cons: needs a revamp. sea view was provided with a mirror outside hotel room window
Location: brilliant location
very close to palace. ideal location. hotel was a little worn. breakfast was fantastic
for Everyoneby A verified traveler from Sheffield UK
Brilliant location!Posted Aug 11, 2014
Pros: Location, character, facilities, staff!
Cons: It is an old hotel, and full of character. The room was probably getting due for a redecoration, but nothing to worry about.
Location: All of Stockholm! The hotel is 100 yds or so from the royal palace in the heart of the old town. A great place from which to tour the city.
Fantastic location, we paid for a sea view room and we're not disappointed with the view over the harbour. The spa in the basement had free access to the pool, the breakfast was excellent (apart from the tea, but that goes for most of Sweden!), the staff couldn't have been friendlier or more helpful.
for Everyoneby A verified traveler
Staff is lovely. Location is the best.Posted Aug 4, 2014
No bell service. Had to carry luggage by ourselves. We get there at 8:30 am ( I realized its early). But we only get the room at 2 pm. 5 hours walking with a jet lag.!!!!!!
for Everyoneby A verified traveler from santa barbara
good locationPosted Aug 1, 2014
Pros: the location
Cons: the delivery was very early in the am and noisy
Location: walking around old town. you can take the ferry across the street
nice hotel with good helpful staff. the rooms are on the small side. Noisy in the morning with deliveries and garbage pick up
for Everyoneby A verified traveler from Montréal, Québec
Can't find a better locationPosted Jul 10, 2014
Pros: The location, the original brick arches, the furnishings and size of the rooms, the breakfast, the staff.
Cons: Noise is a bit of a problem in the AM due to delivery trucks on the narrow lanes. Air conditioning would help, and would mean you could close windows.
Location: Everything is nearby - it's right in old town, near the Royal Palace and the large church, and both Norrmalm and Södermalm.
Wonderful staff, character-filled rooms in an 18th-C. building. Our room had a sauna and a whirlpool, and lots of natural light (but thick blinds to block it out in the early Swedish summer mornings). Breakfast was a phenomenal buffet with something for everybody, and even the extra cot that we ordered for a third guest was quite comfortable.
by A verified traveler
Posted Jun 24, 2014
Forced to stay for an extra day to offset charges incurred when Expedia failed to follow through and inform Reisen of my delay in arriving in Stockholm. I was forced to leave when the Manager told me that he had to force me into a distant economy hotel due to overbooking. This is not acceptable for a first class hotel JWK
for Familiesby Georgette
Posted May 15, 2014 on Hotels.com
for Business Travelersby Caitlin from London
Wonderful ServicePosted Apr 29, 2014 on Hotels.com
Wonderful service and lovely rooms with a beautiful view. Fun bar as well!
for Business Travelersby A verified traveler
Posted Apr 7, 2014 on Hotels.com
Posted Mar 12, 2014 on Hotels.com