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Reviews of First Hotel Brommaplan

3 out of 5
First Hotel Brommaplan
Kvarnbacksvägen 135, Bromma

Reviews

8.4

Very Good

Rating 10 - Excellent. 331 out of 880 reviews" "
Rating 8 - Good. 390 out of 880 reviews" "
Rating 6 - Okay. 127 out of 880 reviews" "
Rating 4 - Poor. 21 out of 880 reviews" "
Rating 2 - Terrible. 11 out of 880 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

daniel

Business traveler
Liked: Amenities
Excellent staff!! They made my day with their fantastic service!
Stayed 1 night in Jan 2024
Response from Fabian on Jan 28, 2024
Hello Daniel,We thank you for your review and hight points. That made our day.We are so glad you enjoyed your stay here with us and we hope to see you soon again.Warm regardsFabian/Reception

10/10 Excellent

Mary, Gainesville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, coffee 24 hours. Nice bathroom, comfortable beds.
Stayed 3 nights in Jul 2023
Response from Fabian on Jul 21, 2023
Hello Mary,Thank you for your nice words. We are glad you enjoyed your stay here with us.Best regardsFabian

10/10 Excellent

Robert

Stayed 2 nights in Jun 2023
Response from Elin on Jun 14, 2023
Hi Robert,Thanks for your nice review and we are happy that you stayed with us.Most welcome back again/Elin (reception)

6/10 Okay

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly serviceable
The room smelled faintly of smoke. I really wish there were some kind of moisturiser offered, as it’s very warm and dry. Otherwise, it was pleasant as always.
Stayed 1 night in Mar 2023
Response from Fabian on Mar 20, 2023
Hello Sofia, and thank you for your feedback. If you ask us next time we will provide you with some body lotion.Best regardsReception/Fabian

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was - as always - perfectly serviceable. I really wish you’d have body lotion in the bathroom.
Stayed 1 night in Feb 2023
Response from Fabian on Mar 21, 2023
Hello Sofia, and thank you for your nice review. Next time you are here, just ask for body lotion when you check in. :)Besst regardsReception/Fabian

10/10 Excellent

Sonia

Stayed 3 nights in Jun 2022

6/10 Okay

John H

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I personally asked for room services but never got one.
Stayed 4 nights in May 2022

8/10 Good

Lotta

Stayed 1 night in Apr 2022

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Malin on Mar 14, 2022
Dear Julian, Thank you so much for this lovely review, we appreciate that you took the time give us feedback. We are so glad to hear that you enjoyed you visit. Welcome back soon again! Kind regards,

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, nearby transportation. Cozy overall!
Stayed 2 nights in Nov 2021
Response from Malin on Jan 11, 2022
Hej Elisabeth! Va kul att du är nöjd med eran vistelse hos oss. Vi ser fram emot att får välkomna er igen i framtiden. Ha en fin dag! Mvh Receptionen

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, simple and cosy
An absolute bargain - several steps above your usual budget hotel. Bathroom was super fresh and in great condition. A simple treat, great value. Really friendly staff!
Stayed 1 night in Apr 2021
Response from Michaela. Front Office. on Apr 15, 2021
Hello Jason, Thank you for staying at our hotel. We are so glad that you enjoyed everything and that you got good value for your money. Welcome back soon again. Best regards, Michaela.

10/10 Excellent

Asad abdinasir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was great
Stayed 1 night in Mar 2021
Response from Michaela. Front Office. on Mar 23, 2021
Hej Asad abdinasir, Tack för ditt fina betyg. Vi är så glada att du trivdes bra hos oss. Varmt välkommen tillbaka igen. Vänliga hälsningar, Michaela.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very goo. Staff always helpful. Excellent breakfast.
Stayed 1 night in Dec 2019
Response from Michaela. Front Office on Dec 18, 2019
Dear guest, Thank you for taking the time to give us a review of your stay. It makes us so happy that you enjoyed both breakfast, staff and our location here in Bromma. We hope to see you back soon again. Best regards, Michaela.

10/10 Excellent

Tomos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Michaela. Front Office. on Dec 12, 2019
Hej Tomos, Tack för att du tagit dig tid att ge oss ett omdöme på vistelsen. Vi är så glada att du trivdes bra med att och passar på att önska välkommen tillbaka snart igen. Vänlig hälsning, Michaela.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location with very easy access to transport to the city. It is clean, modern and a really nice hotel.
Stayed 4 nights in Nov 2019
Response from Michaela. Front Office. on Dec 10, 2019
Dear guest, Thank you for taking the time to give us a review of your stay. It makes us so happy that you enjoyed your room and our location. We hope to see you back soon again. Happy holidays. Best regards, Michaela.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Michaela. Front Office. on Oct 8, 2019
Hello Donald, Thank you for taking the time to give us review. We are so happy to see that you enjoyed all parts of the hotel. We hope to welcome you back soon again. Best regards, Michaela.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Michaela. Front Office on Oct 9, 2019
Bästa gäst, Tack för ditt omdöme. Vi önskar välkommen tillbaka igen. Vänliga hälsningar, Michaela.

8/10 Good

Börje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Michaela, Front Office. on Aug 26, 2019
Hej Börje, Tack för ditt betyg. Det är så kul att höra att du trivdes så bra hos oss och säg gärna till nästa gång om det finns någonting extra vi kan göra för dig. Vänliga hälsningar, Michaela.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close to the subway station
Stayed 1 night in Jun 2019
Response from Michaela. Front Office. on Jun 19, 2019
Dear guest, Thank you so much for taking the time to give us a review of your stay. We are so glad that you took advantage of our location. From me and all my collegues we thank you for the kind words. Welcome back soon again. Best regards, Michaela.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend - helpful staff, clean rooms
Easy location, about 5 minutes walk from Brommaplan T for the Greenline into Stockholm centre. Free hot drinks throughout the stay and a great range of foods and drinks for breakfast. Next door is a bakery for breads, cakes lunches, so you won't go hungry! The hotel itself is very clean, with all you could need and maybe some things you didn't think of. The lobby area is a great meeting area. Roof garden too when the weather is warmer!! The staff were very helpful and accommodating and knowledgeable about the area. Our first time there, but family in the area means we will be staying again very soon.
Stayed 2 nights in Apr 2019
Response from Michaela. Front Office. on Apr 15, 2019
Hello Dawn, Thank you so much for the kind words. We are so glad you enjoyed all parts of the hotel and from all of us in the staff; it was a pleasure having you. We look forward so welcoming you back! Best regards, Michaela.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
This hotel used to an old hospital or some sort of institution and you can tell. If you like the feel of a hospital you will love this hotel, and also if you enjoy itches and scratching your self constantly once youve pulled up the bed sheets, then you will like this place too. If you want to break off with your partner but dont have the heart to tell her, bring her here for a "romantic" weekend. She will then leave you, saving you the uncomfortable chat.
Stayed 4 nights in Aug 2018
Response from Michaela. Front Office. on Mar 13, 2019
Dear Anonymous, We appreciate that you take the time to give us feedback. Our hotel have always been a hotel and never hospital. It should not feel like you are describing at our hotel and we apologize for that. There is always someone available to help you in the reception to change room for example so please let us know. Best regards,Michaela.

8/10 Good

Jonny

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018
Response from Michaela. Front Office on Oct 26, 2018
Hej Jonny, Tack för ditt omdöme. Vi uppskattar att du gav oss detta och att du trivdes så bra . Säg gärna till nästa gång om det finns något extra vi kan göra för dig! Välkommen tillbaka. Vänliga hälsningar, Michaela.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from Michaela. Front Office on Oct 26, 2018
Bästa gäst, Tack för att du ger oss ett betyg för vistelsen. Det är kul att se att du trivdes bra och du får gärna säga till nästa gång om det finns något extra vi kan göra för er. Vänliga hälsningar, Michaela.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptional. From check in to breakfast. Thank you.
Stayed 1 night in Sep 2018
Response from Michaela. Front Office on Sep 14, 2018
Best guest, From all of us in the staff we thank you for your kind words! We are so glad you enjoyed your stay and we hope to welcome you back again! Let is know the next time you come to Bromma. Kind regards,Michaela.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small but very nice and clean. Great value.
Stayed 1 night in Aug 2018
Response from Michaela. Front Office on Aug 15, 2018
Hey Richard, Thank you for staying with us and thank you for this lovely review. So great that you enjoyed your room and got good value for your money! Welcome back soon again! Kind regards, Michaela.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good value in suburban location
This is a suburban hotel close to Brommaplan metro stop. It offers good value. Improvements were evident since my previous visit in 2016. In particular, the room had better storage space, a handy fridge and Sky news channel. The room was clean, the breakfast was pretty good and the staff were helpful. It's nice to have a coffee machine in reception and there is a roof terrace, shady in the afternoon and evening. The room is provided with a fan but no air conditioning, which makes it hard to cool down the room in the evening during very hot weather. But preferable to sleeping with the window open because of traffic noise.
Stayed 5 nights in Jul 2018
Response from Michaela. Front Office on Jul 22, 2018
Best guest, Thank you so much for taking the time to give us a review on your stay. It makes us happy that you see the change for the better since the last time! As you say we cant have AC but provide fans to all guests on the few hot days there are in Sweden. Thank you again for your comments. We hope to welcome you back again. Kind regards, Michaela. Front Office.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018
Response from Michaela. Front Office on Jul 6, 2018
Hej Peter, Vi uppskattar att du tagit dig tid att ge oss ett omdöme på din vistelse. Så kul att du trivdes. Säg gärna till nästa gång om det finns någonting mer vi kan göra för dig. Vänliga hälsningar, Michaela.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
afordable, excelent local dinner availibility, access to subway and buses outstanding.
Stayed 3 nights in Jun 2018
Response from Michaela. Front Office on Jun 22, 2018
Hello Alan, Thank you for taking the time to give us a review on your stay. We are so happy that you enjoyed your visit and that you found the advantages of out location! Welcome back soon again! Kind regards, Michaela.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is perfect! My best hotel experience in Europe.
It was great. Service, accommodation, proximity to the metro. Would definitely recommend it.
Stayed 2 nights in May 2018
Response from Michaela. Front Office on Jun 8, 2018
Hello Karla, Thank you so much for taking the time to give us this wonderful review! We are so happy that you enjoyed everything and to be your best experience in Europe- we thank you so much for these words! Let us know the next time you are in Stockholm. Kind regards, Michaela.

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Maybe not the nicest area, but it did fit our purposes. A few restaurants nearby. Excellent breakfast!
Response from Michaela. Front Office on May 8, 2018
Hello Lennart, Thank you so much for taking the time to give us a review on your stay. We are happy to hear that you loved our breakfast and the overall stay. Welcome back soon again! Kind regards, Michaela.

10/10 Excellent

Christopher r

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from Michaela. Front Office on Apr 11, 2018
Hej Christopher, Tack så mycket för att du tagit dig tid att ge oss ett så fint betyg! Vi uppskattar verkligen detta och det är så kul att du trivdes så bra med allt. Vi önskar dig varmt välkommen tillbaka snart igen! Vänliga hälsningar, Michaela

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, good location, good breakfast
Great hotel. Perfect location, close to airport, city center and Drottningholm slott. Very friendly and helpful staff and a big variety on the breakfast buffet
Stayed 1 night in Nov 2017
Response from Mats on Dec 1, 2017
Best guest, Thank you so very much for taking the time to give us this generous review! It is so great to hear that your visit was up to your standard! We hope to wish you welcome back soon again. Kind regards, Michaela. Front Office.

8/10 Good

Neil, Chorley, UK

Liked: Cleanliness, staff & service
Good hotel in the suburbs
Clean, quiet, close to the transport network. twenty minutes for the city centre. Very good breakfast.
Stayed 1 night in Oct 2017
Response from Michaela, Front Office on Nov 1, 2017
Hello Neil, Thank you for taking the time to give us a review on your stay. We are delighted that you found the convenience to our location and that you enjoyed you room. There are not a lot of pubs in the area but as you mentioned we are only a 20 min subway-ride away from Stockholm City. We hope to welcome you back soon again! Kind Regards

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I have been there twice and most probably will repeat in a future trip. The previous people at kitchen were much more friendly but in general remains very good
Stayed 2 nights in Oct 2017
Response from Mats on Oct 20, 2017
Hello Cristian, Thank you for taking the time to give us a review on your stay. We are so happy to have you stay with us every time! We have taken your note about the kitchen-staff and will try to make sure that the level of service gets better. Once again thank you and hopefully we will see you soon again! Kind regards, Michaela. Front Office.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Response from Mats on Sep 13, 2017
Hey Terry, Thank you again for your last visit. Welcome back soon again! //Michaela, Reception

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
Response from Mats on Aug 1, 2017
Tack så mycket för det fina betyget. Det uppskattar vi. Varmt välkommen tillbaka! Vänliga hälsningar, Michaela, Reception

8/10 Good

waleed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2017
Response from Mats on Aug 1, 2017
Thank you for your review. We hope to welcome you back soon again. Kind regards, Michaela, Front Office

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for what you pay for!
The hotel is new and looks well designed. Beds are good rooms are clean what else do you need.
Stayed 4 nights in May 2017
Response from Mats on Jul 9, 2017
Dear Robbie, It is so nice to hear that you enjoyed your stay and that is vas value for the money. We hope to see you back soon again! Friendly regards, Michaela, Front Office

8/10 Good

Trekker, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Although this is a budget hotel, the room is fairly large and clean. The double glazing on the window kept out the loud traffic sounds from the main street outside. The roof-terrace is rather nice, and the hotel gives you passes to the nearby fitness centre. The breakfast buffet has large selection, and the 24 hour coffee/tea and cookies near the front desk is a rather nice touch. There are hiking and biking trails nearby. The only thing I feel the room lacked is somewhere to hang my clothes. There were shelves for smaller items and lots of hangers, but no railing to use the hangers. On the whole, First Hotel is nice, the front desk staff friendly and the location convenient.
Stayed 6 nights in Jun 2017
Response from Michaela, Front Office on Jul 9, 2017
Dear Trekker, Thank you very much for taking the time to give us such a detailed and great review. As we are going through remodeling of the interior of all the rooms we are so grateful of all suggestions and pointers. We really hope to see you back with us again the next time you are in Stockholm! Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mats on May 25, 2017
Kära gäst, Tack för ditt omdöme. Vi arbetar ständigt på att förbättra såväl hotell som service. Välkommen tillbaka! Vänliga hälsningar, Michaela, Reception

8/10 Good

ram, Brommaplan

Liked: Cleanliness, staff & service, room comfort
Location and good staff
Proximity to T-bana and friendly staff are the reasons I chose this hotel during my second Stockholm visit. Hotel is going through some renovation and can hear lots of noise if you are in room during day time. If you stay at 5th floor, there is a patience testing machine in hotel - the elevator!! Breakfast is quite good and staff are very friendly, they are ready to help you on any possible things they can. Even they surprised me with gift chocolates on a weekend and valentine's day too.. Thank you
Response from General Manager on Mar 6, 2017
Dear Ram, We thank you for choosing to stay with us on you second time here in Stockholm and also for taking the time to give us feedback on your stay. As you mention we are doing some renovation and we hope to be finished soon. Regarding the elevation we apologize, the hotel is built in the 1950´s and so is the elevator. We are so glad that our staff made your stay great and we hope to welcome you back soon again. Kind regard Michaela, reception

8/10 Good

Ram Mohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and friendly staff, good location
Very helpful and friendly staff, good location - easy access to metro transport facility. Room is bit small and lack of wardrobe in room is a concern.
Response from General Manager on Jan 4, 2017
Dear Ram Mohan, Thank you very much for taking the time to give us feedback. We are very glad that you like our location and staff, we always try to give the best service possible. The size of the rooms are what they are and at the moment we are renovating and refurbishing most rooms to give the best quality of the rooms. Welcome back!/ Best regards, Michaela, receptionist

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Stayed for 4 nights visiting family; just right for me, direct bus connection to/from Airport Arlanda; close to Tunnelbana, within easy reach of the City Center.
Response from Michaela, Receptionist on Nov 19, 2016
Thank you very much for this feedback. We work hard to give our guest the best service possible and it is nice to hear that you enjoyed your stay. Best regards

6/10 Okay

Verified traveler

Liked: Cleanliness
Good location for budget hotel
This is a spartan but clean and reasonably comfortable hotel in a convenient location. Good for travelers not planning to spend much time in the room. Single rooms are small but bed was fine and bathroom was not overly cramped. I would stay there again for business travel given cost and location.
Response from Michaela, Receptionist on Nov 19, 2016
Dear guest, Thank you for your feedback. This information will help us improve our cleaning routines and therefore give a better service. Let us know if you need anything for your next stay with us. Best regards

6/10 Okay

Ganesh, Bangalore , India

Disliked: Room comfort
A cozy corner to relax in Bromma ....Stockholm
Stay was comfortable although I would have liked an airconditioner - central or room as the room being small was getting stuffy after a while ...However the sheets and linen as well as the toilet was absolutely clean and fresh ..The cost for the 2 day stay - was on the expensive side given the infrastructure of the hotel.
Response from General Manager on Nov 19, 2016
Thank you very much for your feedback. Since we always strive to give the best service possible your feedback will help us with this goal. The hotel is built in the 1950´s making it impossible for built-in air conditioning but we will gladly provide a fan for your next visit. Hope to see you soon! Best regards Michaela, receptionist

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near Brommaplan
This is a decent hotel that is not over 150 meters from a main rail and bus terminal, Brommaplan. There's a straight shot to downtown on the T-Bahn green line and there's also a Airport buss that leaves regularly. The staff was helpful and pleasant. The facilities were in good repair. Like most older buildings a one bed room is small. The plumbing worked and the hot water worked well. Internet worked well. I have a tricky back and the bed was good. Overall it's a pretty good hotel for the money.
Response from Tomas Ablahad on Aug 16, 2016
Hello, Thank you for your detailed review, glad to read it and im even happier that you had a good experience with regards of both your stay in the hotel, our facilities, our wi-fi and the ease of public transportation. Best regards Tomas Ablahad Hotel manager

10/10 Excellent

Edward, Dublin.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places to stay on a tight budget
Great place to stay, esoially when I arrived late off a flight , delayed by thunder storms in the ares, Reception staff were excellent
Response from General Manager on Nov 25, 2016
Hello Edward, Thank you so much for those kind words. Me and the other staff members work hard to give the best service possible and we are glad that you enjoyed your stay. Welcome again! /Michaela, receptionist

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great for a budget hotel ,
Great rooms modern and clean , fab shower , staff very sweet and help full , a little out side center though a straight metro ride to central station so very easy . Breakfast was real good I loved staying here and Iam usually a bit of a complainer ha .
Response from Michaela, Receptionist on Nov 25, 2016
Dear guest, Thank you very much for you kind words. We are so happy to hear that you enjoyed both your stay with us and our location. Welcome again any time! Best wishes

10/10 Excellent

Georgios, Paphos, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great People great
Response from General Manager on Nov 28, 2016
Dear Georgios, We appreciate so much that you took the time to give us such a great review! Lets hope that we will meet soon again! Best regards, Michaela, receptionist