Ratings based on 1,196 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Outstanding Hotel in perfect location

Posted Jul 18, 2015
Beautiful older hotel in excellent condition, outstanding restaurant, well trained and excellent staff, in perfect location. Could not ask for better.
5 out of 5
Recommended
for Everyone
by A verified traveler from bristol, uk

Great team,great hotel

Posted Jul 13, 2015
Stayed for 3 nights last week; booked deluxe lake view room and was not disappointed.Great view and v comfortable.Hotel overall was v good,close to most places to visit,staff in all areas of the hotel could not have been better,always greeting with a smile and upbeat attitude.Restaurant food was excellent,tho didn't have the breakfast. Would love to return one day
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Instructions on use of the old-fashioned lift would have been useful.
2 out of 5
by A verified traveler from Halmstad

Hotell i den prisklassen skall ha luftkonditioneri

Posted Jul 5, 2015
Pros: Läget
Cons: Luftkvalitet och temperaturen i rummen.
Location: Det mesta av värde att besöka i Stockholm ligger inom gångavstånd.
Rummen idrägligt varma. Personalen i restaurangen otrevliga och inte profitionella. Enbart ungdomar utan speciell erfarenhet.
Comment from Hotel Management
Jul 7, 2015 by Marie , Hotel Management
Hej Kenneth! Vi tycker att det är tråkigt att inte din vistelse hos oss inte levde upp till dina förväntningar, vi försöker att alltid göra vårt yttersta för att få alla gäster att känna sig välkomna och alltid hålla en hög service nivå. Angående luftkonditionering så har vi ett kylningssystem som kyler luften i rummet men ingen air condition. Jag hoppas att du kan tänka dig att ge oss en ny chans i framtiden så att vi kan bevisa att vi kan bättre. Vänliga Hälsningar Team Diplomat
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel with great location

Posted Jun 30, 2015
Pros: Great location
We traveled to Stockholm for a vacation trip. The hotel Diplomat is beautiful and charming. It is in a good location for walking to area sight-seeing opportunities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Perfect location!

Posted Jun 12, 2015
Great staff, food, amenities, room! Loved the fresh flowers and antique elevator! Kudos to Karl for wonderful service and conversation!
4 out of 5
Recommended
for Everyone
by A verified traveler from Westport CT

Fine Old World Hotel

Posted Jun 9, 2015
The hotel is in a magnificent location in Stockholm. It has a charm that is unlike more modern hotels yet it is clean and very fashionable
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good location

Posted Jun 8, 2015
A number of parties on both days took over the downstairs area making it too noisy and crowded
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

Great hotel, beautiful and well placed

Posted May 30, 2015
Pros: the design, staff, T-Bar cafe/restaurant, location, outdoor seating...
Cons: that staff pour the coffee at the morning breakfast, buffet, people are not good at carrying their own filled coffee cups
Location: the waterways, theater, shopping, restaurants, nightclubs, museums, park, opera
My fourth visit and stay at this hotel, tells you everything
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Perfect Setting in a spectacular district

Posted May 30, 2015
Pros: the look, all the art work and design of the hallways and rooms besides sitting areas and especially the T-Bar restaurant and cafe.
Cons: Would be better for the customers if the wait staff went around and poured the coffee for breakfast rather than have the customers spilling the coffee
Location: Close to everything, shopping, dining, museums, old town, palace, waterways, park -
A beautiful hotel, restaurant T-Bar, outdoor dining, music at night, very clean and comfortable rooms - great reception, and wonderful discoveries in the hotel: sitting areas, cocktail lounges, and unique antique elevator that brings you back to a art decor period in time.