Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cowes Isle of Wight

Good location. communal areas nice.

Posted Aug 22, 2014
Pros: Bed was comfortable and linen good and clean. Good location for city centre.
Cons: The room that we had certainly needed updating; was looking quite tired in places.
Location: Straight off the train from the airport. Good selection of well known fast food outlets a few steps away!
ROOM tired. Towels small and not good quality. No shower/bath gel. No face cloth. Heated floor very nice! BED very comfortable and linen good quality and clean. No free bottles of water. (standard I would have thought). Breakfast whilst very lovely and substantial was like a cattle market. Far too many people all on top of one another; felt rushed and very public. small areas with screens would be nice for hotel guests. Staff very helpful and spoke great English.
3 out of 5
Recommended
for Everyone
by A verified traveler

convenient location, close to train station

Posted Aug 12, 2014
small rooms, but good service and delightful breakfast
Comment from Hotel Management
Aug 13, 2014 by Klas F, Hotel Management
Thank you for taking the time to rate our property. Warm welcome back to us! Klas, Director of Sales
3 out of 5
Recommended
for Everyone
by A verified traveler

Dingy and crowded but good breakfast

Posted Aug 10, 2014
Comment from Hotel Management
Aug 13, 2014 by Klas F, Hotel Management
Thank you for taking the time to rate our property. Warm welcome back to us! Klas, Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

centrally located

Posted Aug 5, 2014
Pros: Great breakfast, pool, sauna, gym
Cons: modernize tub/shower
Location: downtown next to train and subway as well as buss station, restaurants and shopping, walk to old town, etc.
Very good experience! Lobby bar/restaurant has great food, atmosphere and great people watching of pedestrians outside. Also 9th floor SKy Bar has nice views.
Comment from Hotel Management
Aug 13, 2014 by Klas F, Hotel Management
Thank you for taking the time to rate our property. Warm welcome back to us! Klas, Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeenshire, Scotland

Nice hotel, close to the railway station

Posted Jul 31, 2014
Very nice, family friendly hotel that is clean and tidy with very friendly and helpful staff. Spacious bedrooms with very comfortable beds. The sky bar on the 9th floor is a must. A place to grab a drink or meet up with friends/family whilst enjoying the views of Stockholm, through the windows, from your seat in this circular bar. The hotel is in an ideal spot to catch the hop- on, hop-off buses (a necessity for sight seeing in this vast city). Also close to the central train station/tube station. Lots of restaurants and cafes, offering a variety of different foods, within a few minutes walking distance.
Comment from Hotel Management
Aug 13, 2014 by Klas F, Hotel Management
Thank you for taking the time to rate our property. Warm welcome back to us! Klas, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Long weekend in Stockholm

Posted Jul 24, 2014
Brilliant hotel for position, staff and facilities. Only possible imporvemnet could be the Sky bar was a little dated. Pool good, Junior suite well able to cope with three adults (maybe a little more wardrobe space for my wife and daughter). Breakfast perfect
Comment from Hotel Management
Aug 14, 2014 by Klas F, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Kind regards, Klas F, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Jul 19, 2014
Right downtown close to all attractions, canal tours , shopping museums etc
Comment from Hotel Management
Jul 21, 2014 by Klas F, Hotel Management
Thank you for taking the time to rate our property. Warm welcome back to us! Kind regards, Klas F Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, with an excellent breakfast.

Posted Jul 11, 2014
Pros: Excellent breakfast
Cons: Nothng
Location: excellent location, Very close to central station
Excellent hotel that is well localized in downtown Stockholm
Comment from Hotel Management
Jul 15, 2014 by Klas F, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Kind regards, Klas F Director of Sales
3 out of 5
by A verified traveler from san francisco ca

Location convenient for tourists

Posted Jun 28, 2014
They kept discharging our key so had to get it recharged five times which was a pain with only step night stay. Location was good for transportation to and from airport. Busses also handy.
Comment from Hotel Management
Jul 4, 2014 by Klas F, Hotel Management
Thank you for taking the time to rate our property. Warm welcome back to us! Klas, Director of Sales
2 out of 5
by A verified traveler from Boston

Good location, terrible service

Posted Jun 25, 2014
Pros: Location
Cons: Almost everything
Room was vintage 1950s, old fashioned hair dryer with no heat or power controls, tub shower arrangement downright dangerous. Big step up to get in and out. Temperature control didn't work well. TV old curved screen. Service in Restaurant terrible, and in Sky Bar you paid for a full flute of champagne and got a small wine glass. Bad champagne too. Flat. Only advantage was proximity to central train station.
Comment from Hotel Management
Jul 4, 2014 by Klas F, Hotel Management
Thank you for taking the time to share your feedback. We take pride in our "Yes I Can!" culture and do apologize that you did not receive this level of service all the time during your stay. We always take the time to listen to constructive comments, so we can continually improve our services in order for you to be choosing us not only for the location but also the service, comfort and atmosphere. Wishing you welcome back to us and hope to exceed your expectations. Kind regards, Klas F, Director of Sales