Ratings based on 3,420 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 30, 2015
Well-located hotel, right next to the station. The area doesn't have the character that other areas might have, such as Sodermalm, but you'd be hard pushed to find a more convenient location. Clean rooms, friendly staff, good facilities. Feels more of a business hotel than anything else, and the walls were a bit thin, so every time the next room slammed their door, it'd wake you up. But overall there was very little else to complain about.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
ストックホルム中央駅ほぼ直結でアクセスはとても良い。朝食のビュッフェもとても良く、予約する際には朝食付きにすべきだと強く思う。部屋は普通。
Comment from Hotel Management
Mar 25, 2015 by Klas F, Hotel Management
Thank you for taking the time to rate our property. Warm welcome back to us! Regards, Klas F, Director of Sales
5 out of 5
by A verified traveler

Posted Mar 22, 2015
Pros: Fina bekväma rum. Rent och fräscht.
Cons: Frukostmatsalen!!
Location: Mycket bra läge , nära till centralstation och nära till shopping , teatrar osv.
Mycket bra hotell men tyvärr var frukosten en stor besvikelse!! Trångt med få ställen att ta sin frukost , mycket var slut och tog lång tid att fyllas på! Nästan omöjligt att hitta sittplats , att ta sig fram för att hämta maten ... Oerhört frustrerande! Väldigt besviken och missnöjd!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fint hotell centralt

Posted Mar 18, 2015
Pros: Rent, fräscht och tyst
Cons: En fläkt i badrummet
Trots att hotellet ligger så centralt, går det att få en bra sömn. Det var tyst och lugnt.
5 out of 5
Recommended
for Everyone
by A verified traveler

Centralt hotell, hög standard och bra personal

Posted Mar 9, 2015
Centralt läge och nära till shopping. Personalen är mycket serviceinriktad och rummen är välstädade. Frukosten håller hög klass och serveringspersonalen gör ett bra jobb med att hålla rent samt hålla buffén påfylld.
5 out of 5
Recommended
for Everyone
by A verified traveler

Right in the centre

Posted Feb 9, 2015
We chose this hotel as it was a couple of minutes walk from the train station having arived direct from the airport. The staff were very professional and we couldn't have asked for more. The room was comfortable and clean, we used their guest office down in the lobby to print our boarding passes, plus they laid on probably the best breakfast I've ever had in a hotel as well as having gluten free and vegan options. Would definitely stay here again.
Comment from Hotel Management
Mar 12, 2015 by Klas F, Hotel Management
Thank you so much for your detailed and kind review. We are delighted to read you enjoyed your stay with us and hope to have you back with us the next time you visit Stockholm! Kind regards, Klas F, Director of Sales
2 out of 5
by A verified traveler

Posted Feb 7, 2015
Pros: Staff facilities decor food
Was upgraded air con/ heating system noisy called someone up he said hotel busy turn TV on I said I won't be able to sleep with noise and how can I have TV on when I am asleep. They eventually changed the room and he admitted air con system faulty and he would get someone to look at it yet he originally told me it was ok! I wanted to eat in hotel called down at 7.45 ish they said no table free until 9 pm yet when I got down there loads of empty tables. Service and food in restaurant very good and staff good. Taxi next day took ages and went round the houses and I was ripped off for a short journey- top cat. This has happened before with taxis booked through your hotels
Comment from Hotel Management
Mar 6, 2015 by Klas F, Hotel Management
Thank you for taking the time to share your feedback. We take pride in our "Yes I Can!" culture and do apologize that you did not receive this level of service all the time during your stay. We always take the time to listen to constructive comments, so we can continually improve our services in order for you to be choosing us not only for the location but also the service, comfort and atmosphere. Wishing you welcome back to us and hope to exceed your expectations. Kind regards, Klas F, Director of Sales
5 out of 5
Recommended
for Couples
by A verified travelerfrom New Forest

Great location close to the Arlanda Express

Posted Feb 3, 2015
Pros: Location,location, location
Cons: The breakfast was a little crowded; perhaps visits could be staggered?
Location: Central station and Arlanda Express next door; Gamla Stan is a 10 minute stroll away; shops ditto.
Proficient and friendly reception; staff were so friendly I seemed like a special guest. A great location for a short stay.
Comment from Hotel Management
Mar 6, 2015 by Klas F, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Kind regards, Klas F, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great central location

Posted Feb 2, 2015
Great hotel with super friendly staff. Loved breakfast buffet. Perfect when arriving with Arlanda express as only minutes by foot. Will stay again.
Comment from Hotel Management
Mar 6, 2015 by Klas F, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Kind regards, Klas F, Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Fint hotell

Posted Feb 2, 2015
Centralt och bra hotell, men mycket krångel att beställa till frukost. mvh Roland