Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Was not my week.

Posted Aug 8, 2014
Stayed at this hotel only 1 night. I wish they would advertise they are under construction. The room was very clean and nice. But, they had construction going and the elevator was out. Normally I would not complain but, it was a long day and the last thing I wanted to do was go up and down the stair cases. Also, the next morning I had 2 meetings with staff local staff. Since the lobby area and business center are under construction it was hard to coordinate. However the office folks were nice enough to let us use their back office. So that was a huge plus for me.
Comment from Hotel Management
Aug 15, 2014 by lisa, Hotel Management
We're so sorry to hear that youhad an off week. But we are glad to know that your room was clean and we were able to accommodate you in our back office. Our renovations are complete and we hope to see you enjoy our new lobby on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose ca

Mall and freeway. Close to the hotel 👍👍👍

Posted Jul 8, 2014
I stay for 2 nights but evrything it was perfect 😀
4 out of 5
Recommended
by A verified traveler

Posted Jun 3, 2014 on Hotels.com
I went this past weekend and it was a nice hotel but a couple of things that weren't so great.. Our TV didn't work what so ever.. glad, we brought our tablets for the kids, the bathroom door is way too big for the room and too much chlorine in the pool made my kids eyes extremely red after being the pool for an hour. Everything else was good!
Comment from Hotel Management
Aug 16, 2014 by lisa, Hotel Management
We thank you for being our guest and taking time to let us know about your recent stay with us. Your comments are a great tool we are able to use for improvement and we appreciate that opportunity. We hope to see you again on your next visit to Tracy.
5 out of 5
Recommended
for Everyone
by Heather from TX

Nice hotel and close to restaurants

Posted May 17, 2014
Hotel was nice, staff was very friendly and always helpful. The breakfast that was served was very good and had quite a few choices. The hotel was close to a shopping mall, a couple stores and multiple restaurants.
Comment from Hotel Management
May 23, 2014 by lisa, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. We'll be sure to share your kind comments with our team. Thank you for being our guest, we look forward to seeing you again soon on your next visit to Tracy.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted May 4, 2014 on Hotels.com
5 out of 5
Recommended
by Lori from Thousand Oaks

Loved it!

Posted Apr 19, 2014 on Hotels.com
Staff so friendly. Great location. Within walking distance to mall, and food places. The mall has a carousel and Target inside. Indoor pool at hotel. Good breakfast. Would stay there again.
Comment from Hotel Management
Jul 5, 2014 by lisa, Hotel Management
We thank you for letting us know about your recent stay. And we are so happy to hear that you loved it! We'll be sure to share your kind comments with our team. Again we thank you and look forward to your next visit.
5 out of 5
Recommended
for Personal Event
by John from Redondo Beach

Clean, comfortable, VERY nice employees

Posted Mar 5, 2014 on Hotels.com
It was great once I found it. The address does not align with the numbering sequence of other properties in the area so even with a GPS I had to call to get directions (I was within a couple blocks). With that said, we enjoyed the hotel (clean, comfortable) and especially found every employee we encountered to be extremely friendly and helpful.
Comment from Hotel Management
May 17, 2014 by lisa, Hotel Management
We are so glad you found us! And happy to hear that you enjoyed your stay. We appreciate your kind comments and will share them with our team. Thank you for being our guest, and we look forward to seeing you again on your next visit to Tracy.
4 out of 5
Recommended
for Personal Event
by Mike from Lancaster

Good Stay

Posted Feb 18, 2014 on Hotels.com
Nice, clean
Comment from Hotel Management
May 3, 2014 by lisa, Hotel Management
Thank you for taking a moment to let us know about your recent stay. We appreciate your comments and will be sure to share them with our team. We hope to see you on your next visit to Tracy.
3 out of 5
Recommended
for Everyone
by FRANCA from NIGERIA

CHRISTMAS HOLIDAY

Posted Jan 10, 2014
Pros: LOCATION VERY GOOD
JUST OKAY, I MAY STILL STAY THERE NEXT TIME I AM IN TRACY
Comment from Hotel Management
Jul 19, 2014 by lisa, Hotel Management
Thank you for being our guest and taking some time to let us know about your stay. We hope to see you again on your next visit to Tracy and will do our best to make your stay an enjoyable one.
4 out of 5
Recommended
by A verified traveler

Posted Jan 8, 2014 on Hotels.com
The indoor pool was super warm; we swam forever. Spa is closed, though.
Comment from Hotel Management
Mar 22, 2014 by lisa, Hotel Management
We are so glad to know that you enjoyed the pool and had so much fun. Thank you for being our guest. We look forward to seeing you again.