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Very nicely kept property. Employees are friendly.
Wayne
Stayed 2 nights in Dec 2023
Response from Brandie on Dec 15, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
10/10 Excellent
Theodore
Nov 25, 2023
Theodore
Stayed 1 night in Nov 2023
6/10 Okay
Loretta
Traveled with family
Nov 20, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfasts were quite good. The problem is the distance. No uber or Lyft.
The shower water was. Cold and had poor pressure.
The staff was exceptional. But they have to work with trying conditions.
Loretta
Stayed 4 nights in Nov 2023
Response from Brandie on Dec 15, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
10/10 Excellent
Spencer
Nov 20, 2023
Spencer
Stayed 3 nights in Nov 2023
Response from Brandie on Dec 15, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
A little hard to visually see where the road will take you, but we found it.
Sharon
Stayed 1 night in Sep 2023
Response from Brandie on Sep 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
This Comfort Inn was close to the Highway. It helped us get where we needed quickly the next day. The breakfast was very ample, and we enjoyed staying here. Thank you.
Sharon
Stayed 1 night in Sep 2023
Response from Brandie on Sep 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
10/10 Excellent
Kerri
Aug 20, 2023
Kerri
Stayed 2 nights in Aug 2023
Response from Brandie on Sep 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Response from Comfort Inn Story City on Jul 30, 2023
Thank you, Lin, for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest.Let us know if you will be in the area in the future. We would love to welcome you back to Comfort Inn Story City, Iowa.Sincerely,LeahGroup Coordinator
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
definitely exceeded expectations. Pet friendly and just additional 20 bucks for the dog. Pool was nice as well
Mark
Stayed 1 night in Jun 2023
Response from Brandie on Jun 26, 2023
Thank you, Mark. for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
6/10 Okay
Lisa
Jun 7, 2023
Poor breakfast
Breakfast had no white milk. Couldnt have cereals. Not very impressive
Lisa
Stayed 1 night in Jun 2023
Response from Brandie on Jun 8, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Thank you, Jacquelyn, for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Hotel in general was nice. Bed was comfortable, room was above average, breakfast was good. The location was the only thing I really didn’t care for.
Jeff
Stayed 1 night in Jun 2023
Response from Brandie on Jun 7, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
2/10 Terrible
Christopher
Jun 2, 2023
Christopher
Stayed 1 night in May 2023
Response from Brandie on Jun 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
We want to Thank, Brandie, Richard, and Mary. They made our stay very lovely. They are all Friendly, knowledgeable of the area, made you feel welcomed, and always curtious. Our room was great, coffee and breakfast was Awesome. If we needed anything it was taken care of. Would highly recommend staying here. Thanks
Christopher
Stayed 6 nights in May 2023
Response from Brandie on May 29, 2023
Thank you, Christopher, for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Thank you, Steven, for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
4/10 Poor
Helen
May 8, 2023
Helen
Stayed 1 night in May 2023
Response from Brandie on May 29, 2023
Thank you, Helen, for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Amazing place to stay. Clean, very comfortable. Highly recommend!!
John
Stayed 1 night in Apr 2023
Response from Brandie on May 1, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guest with an exceptional experience and a good nights rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
10/10 Excellent
Parinaz
Apr 28, 2023
Parinaz
Stayed 2 nights in Apr 2023
Response from Brandie on May 29, 2023
Thank you,Parinaz, for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest. We hope to see you again soon! Sincerely, Brandie GosselFront Desk ManagerComfort Inn Story City
Thank you, Tim, for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us as we are always looking to serve our guests with an exceptional experience and a good night's rest.If you could provide more detail regarding your experience during your stay I would appreciate the feedback greatly as we are always striving to improve our service and amenities. Let us know if you will be in the area in the future. We would love to welcome you back to Comfort Inn Story City, Iowa.Sincerely,Brandie GosselFront Desk ManagerComfort Inn Story City515-733-6363
Clean, comfortable, atrocious excuse for breakfast
Here is the good. The room was clean, bed comfortable and nice pillows.
Now for the bad. Two things that weren’t up to our standards. The desk clerk was disengaged and the breakfast was awful. Scrambled eggs were of the consistency of cool wet sawdust, no waffle batter, potatoes were cold with an unusual flavor. It should’ve came with a complementary bottle of pepto bismol.
The rooms were clean and looked to be updated. The breakfast was very good and the area around the inn was quiet and appeared to be quite safe. We wanted a nice spot to get a good night's sleep before judging at world finals for students from around the world who were competing in a creativity competition at the university in East Lansing and this met our needs quite well. Thank you to the personnel at the in for their attention to details We'll be back in two years..
Stayed in room 300. Good breakfast. They had those mini omelets that i like and i saw a breakfast burrito. I didnt try it because im vegetarian and figured there was meat in it. I also did not try the biscuits and gravy for the same reason, but I'm sure many people would appreciate it. Not worth $160. I would expect to pay around $100 for this room. Shower curtain rod needs fixing. It was broke and hanging downward so the curtain wouldnt stay in place. Average hotel, but not a lot of choices in Story City.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us as we are always looking to serve our guest with an exceptional experience and a good nights rest.
We hope to see you again soon!
Sincerely,
Richard Kirkpatrick
General Manager
Comfort Inn Story City