Ratings based on 548 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Raleigh,NC

Excellent place

Posted Oct 26, 2014
Pros: The staff
Location: The whole island is within walking distance.
The staff from the reservation desk, restaurant staff and all presonnel were efficient and friendly. The food was great and the time spent there was fabulous!!
3 out of 5
by A verified travelerfrom Michigan

two day getaway

Posted Oct 26, 2014
Pros: Nice lobby and resturants
Cons: New tv and larger bathroom
Location: Adequate
The resort and resturants were good. The room had an out dated TV and very small bathroom, very dissappointing.
3 out of 5
by A verified travelerfrom San Jose California

Not worth the price , not looked after very well

Posted Oct 22, 2014
Can be better for the money they charge. Room service is pretty much under staffed. Hotel is huge , you have to find your room. No one to help. Worst when it rains. Better if you stay in any Main Street hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very accommodating!

Posted Oct 15, 2014
We were there for overnite. We had an excellent dinner in the restaurant, too.
2 out of 5
by A verified travelerfrom MI

barking dogs & strange noises

Posted Oct 13, 2014
Front desk staff was awesome. Bar smelled like stale beer & the bar itself looked & felt like it needed a good scrubbing. Dog barking in a neighboring room was annoying to say the least. Forced to have the bags delivered from the lobby, (for the tip I assume) so we had to wait 1 1/2 hours in the room before we could go anywhere. Luggage sent on the wrong boat when we left....and on and on. Won't be back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Great hotel!

Posted Oct 13, 2014
Was a beautiful quiet stay! This hotel has a lot of history & the Casual dress was perfect! They r animal friendly even so it was clean w/ no smells liked You encounter in other pet friendly hotels! Want to go back w/ our pups. Great bar down stairs & everything I felt was walking distence .
4 out of 5
Recommended
for Everyone
by A verified traveler

Heat wave in October

Posted Oct 10, 2014
They had that heat cranked like a Mississippi bayou in the summer sweet sandles in November child I do declare.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Would stay again

Posted Oct 9, 2014
Love this hotel the lobby is peaceful with the fireplaces and the soft jazz music I could sit there for hours
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Upon arrival, the hotel misplaced our luggage for 7 hours, one bag arrived, but one didn't. We saw them both at the dock, so they should have been fine, in the one mile trip to the hotel. The hotel was nice, but I would recommend staying on the highest floor, if you plan on getting any rest, the floor above us was creaking all night and early morning. The baggage situation was a real deal breaker for me. That is a HUGE deal. We hauled our own luggage once we finally got it back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful setting

Posted Oct 5, 2014
Unfortunately with all the rain we weren't able to enjoy all the amenities but the roaring fireplaces in the main lodge were a nice touch. Interesting history exists about the grounds.