Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
82% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Jackson, MI

Wrost experience of my life

Posted May 26, 2015
I had a wrost experience of my life in this hotel . The staff was not supporting and the breakfast was teribble.
2 out of 5
by A verified travelerfrom St. Johns, MI

seemed to be under renovation?

Posted May 18, 2015
Pros: The décor they are moving toward the log beds and furnishings and that is very homey feeling
Cons: Bathrooms and some TLC to the rooms since it does appear they are updating maybe fixing some of the small things to go with the nice stuff they have.
Location: The location to everything Mackinaw was great. The beach and the downtown plus the ferries was very convenient
The room décor, beds and furnishings look updated, carpet seemed to possibly have been just put in and didn't appear to be attached all the way to the wall. The air conditioner had a big gapping hole that did not have the rubber seal all the way around plus the door seemed to have a missing seal since you could see daylight around the edge. The bathroom was nasty, dirty appearing and had ants. The bathtub appeared to have mold around the outside of it and the flooring in the bathroom looked dirty made you not want to walk on it. The rooms were nice all except the bathroom. Hopefully they are renovating and will be updating the bathrooms as well. The hot tub temperature was so hot it was not enjoyable.
3 out of 5
for Families
by marissafrom Ann Arbor

Great for the price...

Posted Oct 16, 2014 on Hotels.com
The staff is friendly, the rooms are clean and the rates are cheap!!
3 out of 5
by Jessica Wray

This traveler left a rating score only Posted Oct 14, 2014 on Hotels.com
3 out of 5
for Everyone
by A verified travelerfrom Michigan

Not bad for the price

Posted Oct 7, 2014
The room was outdated but clean. The bed was firm. The breakfast was pretty good and the staff was friendly. We did not get a room in the newer part of the hotel. I'm sure those rooms were nicer. All in all though the room wasn't bad for the price we paid and the additional hotel discounts on ferry and water park tickets we received. We would definitely stay here again.
5 out of 5
for Everyone
by A verified travelerfrom Woodland Park, CO

Great little beach next to the water

Posted Sep 19, 2014
Pros: It was very close to the water and the rooms were nice.
We LOVED staying here! My husband and I went here for our anniversary and had a great time. We ended up driving into town a day early and the manager was able to get us a room right away - he then upgraded us from a basic room to a suite with a lake view. The staff was so friendly and we had a lovely time here.
4 out of 5
for Everyone
by A verified travelerfrom BIRCH RUN, Mi

Very nice, close to the beach.

Posted Sep 12, 2014
I am very satisfied with everything, the beds were very comfortable. The TVS could be updated as it was very small.
5 out of 5
by A verified traveler

Went up to see the tractor go across the bridge

Posted Sep 10, 2014 on Hotels.com
staff was very nice and the break feast was great! would stay again..
2 out of 5
by A verified travelerfrom Mi

Posted Sep 7, 2014
Pros: near water
Cons: Read above
Location: UP bridge, Mackinaw Island
room needing repainting. Screen door to patio did not work at all. It had warmed up and open door brought in flies. Stayed 2 nights and room needed vacuuming. Manager worked on screen but I took bar of soap and ran along track to get it to move. M anager did give us a room on main floor as we are seniors and there was no elevator. Girl at desk would not do that and place looked empty when we signed in.
1 out of 5
by A verified travelerfrom Pennsylvania

Expect it to be like a garage

Posted Sep 6, 2014
Pros: Once I figured out that the tub faucet was in backwards, I did get hot water. Yes the bed was comfortable.
Cons: Clean the mold, knock down the 1950's court style garage-y rooms. Fire the arrogant manager.
The lovely modern building on the beach that is advertised does exist and that is where the room pictures come from. But expect that you may get a much older, moldier room that sits in the parking lot and feels like a garage. There is mold in the bathroom, in the grout and around the windows. This place gets bus groups, so you can roll over from your bed and wave to them right outside your window.