Ratings based on 481 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
77% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Unexpected costs, large cot fee

Posted Jul 28, 2015
Paid $25 pet fee. Was told that it was $15 extra per person over 2. Cot fee was $29.50, that's right, have an extra person over 2 that needs a cot and you pay $15 PLUS the $29.50 cot fee. The floors weren't vacuumed under the edges of the bed, noticed this when the dog went for a nap just under the bed sheets that cover this area beside the bed frame.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indy

Posted Jul 27, 2015
Staff was extremely nice and helpful. Not pretty on the outside but beautiful on the inside. It was a great place to stay while traveling through Canada.
1 out of 5
by A verified traveler

Goth hotel

Posted Jul 20, 2015
It's dark, old, and just not in great condition. The staff tries hard but no I would not recommend this hotel to friend or foe.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the shopping areas

Posted Jul 15, 2015
Very satisfied! Highly recommended! Will stay at Ambassador again in the future.
2 out of 5
by A verified traveler

Poor

Posted Jul 13, 2015
Bed sheets are old. Room temp was difficult to regulate. Pool cover was on so could not use the pool. When asked for assistance with my luggage. The desk clerk said she could not leave the front desk. I just had surgery and had lifting limitations. Overall the hotel was dingy. I would not go back.
2 out of 5
by A verified traveler from Toronto

Don't be fool with pictures online

Posted Jul 10, 2015
This is not a hotel it is a motel. The rooms are not clean and vary dated. I was on the 2nd floor and the entire floor smelled like food because of the restaurant. For a 3 star Hotel you would expect that there will be an iron and ironing board!!! but no there is not. I know I will not be staying there going forward.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale & NY.

Not too far from 17

Posted Jun 28, 2015
Pros: In addition to the above the restaurant was good.
Hotel clean with friendly and helpful staff. Coming from the West on 17 it seemed like a long distance however from the East on to 55 a short drive. Has a quaint old Europe flavor. Breakfast was lacking for the hardy eater however excellent for the light eater. I would highly recommend within the price structure.
2 out of 5
by A verified traveler

Posted Jun 25, 2015
very old and not updated. Stairs had tape on them, for the price for sure not worth it.
4 out of 5
Recommended
for Couples
by A verified traveler from Sault Ste. Marie, ON

A little Old

Posted Jun 25, 2015
Pros: The bed and restaurant
Cons: The entire room needs an update. The rug, bathroom especially
Location: good
The hotel could use an update. The room is tired and old, but the bed was very comfortable. The Italian restaurant was a nice convenience and we really appreciated that. The food and service at the restaurant were great!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
Ok hotel. Just ok. Let us check in early. Dated room but clean.